Buddy Punch vs. Tracksmart

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.

The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis.

Incentivized

• Customer service is the best we've seen! Their knowledge base is clear, and when we do have a question it can't answer, we get a quick, informed solution.
• The software allows us to schedule our staff seamlessly for work in more than one department in a day, so tracking how many payroll hours are being used in each department is easy.
• The reporting for Payroll hours is easy and fast.

Incentivized

• Tracksmart = great
• Personelle = awful
• In my opinion, do not use Personelle

Incentivized

• the simplicity can go to far in that direction. So it seems a bit sparse at times. Theres a lot of dead space on some page landings.
• update on colors to be more vibrant and fun.
• menu buttons to go to particular specifics like vacation and sick submissions

Incentivized

• We've had a few instances where the site was down and we weren't able to access our schedules which was tricky, so now we save a back up copy to have on hand in case it goes down.
• There is room for improvement in the notifications.

Incentivized

Buddy Punch is really easy to use. It's easy to punch in and out when needed as it's on the home page. It's also easy to track your colleagues who are on leave so you know how to plan for coverage. This makes it easy for us to adjust accordingly.

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

I have not reviewed or evaluated any other similar products and this is the first time I am using this type of product. I have been a salaried employee for 25 years and this is my first contract position, but Buddy Punch has made the time tracking very simple and efficient.

Incentivized

We feel like Tracksmart has all of the features that we need for our team to schedule live chat shifts. The ability to trade shifts has been hugely helpful for our team and we love the user-friendly flexibility of the software.

Incentivized

• Improved Efficiency: Allows us to track time when employees are on site.
• Reduced Costs: Able to avoid unnecessary OT due to employees getting alerts.
• Reduced Costs: No longer paying an employee to tally hours like when we used a regular time clock.

Incentivized

• Makes employees more accountable
• Easier to request time off rather than taking management's time up - they can view requests at their convenience
• Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened.

Incentivized