Buddy Punch vs. Shiftboard

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.

Shiftboard is very well suited for service industries—restaurants, hospitality, etc. In those workplaces, Shiftboard should have enough ability for customization, and its mobile accessibility should be advantageous. For TV and other production environments, particularly those with frequent schedule changes, Shiftboard does not work as well, as it requires too many clicks to change a schedule.

Incentivized

• Customer service is the best we've seen! Their knowledge base is clear, and when we do have a question it can't answer, we get a quick, informed solution.
• The software allows us to schedule our staff seamlessly for work in more than one department in a day, so tracking how many payroll hours are being used in each department is easy.
• The reporting for Payroll hours is easy and fast.

Incentivized

• It shows the user exactly what time a meeting starts and ends.
• It shows the user exactly what time a break starts and ends.
• Searchable by group.

Incentivized

• the simplicity can go to far in that direction. So it seems a bit sparse at times. Theres a lot of dead space on some page landings.
• update on colors to be more vibrant and fun.
• menu buttons to go to particular specifics like vacation and sick submissions

Incentivized

• Shiftboard can be difficult to navigate, and when an agent bookmarks the tool it stays on their schedule for that specific date, often causing confusion. For example, mine is stuck on January 27th, 2017.
• It's difficult to get to your specific schedule.
• The overview of schedules within one week is also very difficult to read.

Incentivized

Buddy Punch is really easy to use. It's easy to punch in and out when needed as it's on the home page. It's also easy to track your colleagues who are on leave so you know how to plan for coverage. This makes it easy for us to adjust accordingly.

Incentivized

I never sought out Shiftboard support.

Incentivized

I have not reviewed or evaluated any other similar products and this is the first time I am using this type of product. I have been a salaried employee for 25 years and this is my first contract position, but Buddy Punch has made the time tracking very simple and efficient.

Incentivized

We have not used another product like Shiftboard at our company.

Incentivized

• Improved Efficiency: Allows us to track time when employees are on site.
• Reduced Costs: Able to avoid unnecessary OT due to employees getting alerts.
• Reduced Costs: No longer paying an employee to tally hours like when we used a regular time clock.

Incentivized

• Lower overtime costs.
• The ability to access schedules remotely.
• More flexibility in the scheduling process.

Incentivized