BrowserStack vs. Tricentis Test Automation for ServiceNow (discontinued)

It's well suited to tracking down hard to find errors that are only affecting a tiny portion of customers often due to older browser compatibility. BrowserStack's Chrome extension also helps us find and address potential Accessibility issues with our sites. Not suitable for testing HTML email templates, but there are other platforms for that.

Incentivized

If anyone need an automation and testing tool, Tricentis Test Automation for ServiceNow is one of best application for this demand. It has user friendly interface. Also easy to use and even non technical colleagues can use it. It has support for some applications especially AI integration really exciting. And it can work cloudbased.

Incentivized

• Test client website on 5x more platform.
• Provide a real device with features like media injection and Physical SIM testing for manual testing of a specific feature.
• Automate regression suite to execute parallel on multiple device.
• Provide an accessibility report for the website through automated scanning of the site using site.xml.

Incentivized

• Easy to use
• User friendly interface
• Can work on cloudbased

Incentivized

• I wish it didn't time out so quickly. I often move back and forth between my native Mac OS system and browsers to BrowserStack for Windows browsers and it often times out so I have to start over.
• I am not sure why, but when I've been testing in BrowserStack for a long period of time - maybe over a couple of hours, it sometimes gets buggy and unresponsive or slow to respond. It makes it hard to tell if I'm experiencing an issue with the site I'm testing or if it's an issue with BrowserStack.
• If I'm wishing for the moon and stars, I'd ask for the ability to use BrowserStack to also test with JAWS screen reader. But I'm happy having NVDA.

• It should support more functions
• Pricing should be less
• Hard to set up

Incentivized

It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.

Incentivized

It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.

Incentivized

I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all

The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.

Incentivized

I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.

Incentivized

Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.

Incentivized

It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.

Incentivized

I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.

BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility solutions, we found it a way easier than we thought and worked it up.

Incentivized

No Vendors were involved, directly dealt with Browserstack

Incentivized

I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose

Incentivized

Not used

Incentivized

• It reduced the cost of buying multiple devices as we have multiple devices access in it
• Easily accessible from anywhere due to it cloud availability
• Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables

Incentivized

• Pros: Decrease our effort time to testing
• Pros: Support many platforms on testing
• Cons: It is really hard to set up

Incentivized