BrowserStack vs. Tricentis qTest

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrowserStack
Score 8.6 out of 10
N/A
BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.
$0
per month Unlimited users and 5000 free screenshots
Tricentis qTest
Score 8.9 out of 10
N/A
Tricentis qTest (formerly QASymphony) provides enterprise-level agile testing tools giving businesses visibility and control needed to ensure application quality in fast-paced development environments. Tricentis and QASymphony merged in summer 2018.N/A
Pricing
BrowserStackTricentis qTest
Editions & Modules
Percy - Free
$0
per month Unlimited users and 5000 free screenshots
App Percy - Free
$0
per month 5000 free screenshots and 100 minutes of infrastructure
Test Observability - Unlimited Free
$0
Accessibility Testing - Free
$0
Test Observability - Observability Pro
$0.01
per month per test execution
Percy - Desktop
$0.02
per month per screenshot
App Percy - Visual Core
$0.02
per month per screenshot
Percy - Desktop & Mobile
$0.02
per month per screenshot
App Percy - Visual Cloud
$0.03
per month per screenshot
Live - Desktop
$29
per month per user
Live - Desktop & Mobile
$39
per month per user
App Live - Individual
$39
per month per user
Automate - Desktop
$129
per month 1 parallel test
Live - Team
$150
per month 5 users
App Live - Team
$150
per month 5 users
Automate - Desktop & Mobile
$199
per month 1 parallel test
App Automate - Device Cloud
$199
per month 1 parallel test
App Live - Team Pro
$199
per month 5 users
Accessibility Testing - Team
$199
per month 5 users
App Automate - Device Cloud Pro
$249
per month 1 parallel test
Automate - Enterprise
Contact sales team
Percy - Enterprise
Contact Sales
App Automate - Enterprise
Contact Sales
App Live - Enterprise
Contact sales team
Live - Enterprise
Contact sales team
App Automate - Device Cloud Pro + Visual Cloud
Contact Sales
App Percy - Enterprise
Contact Sales
Test Observability - Enterprise
Contact Sales
Accessibility Testing - Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
BrowserStackTricentis qTest
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
BrowserStackTricentis qTest
Features
BrowserStackTricentis qTest
Test Management
Comparison of Test Management features of Product A and Product B
BrowserStack
-
Ratings
Tricentis qTest
7.5
Ratings
7% below category average
Centralized test management00 Ratings7.50 Ratings
Manage test hosts and schedules00 Ratings7.20 Ratings
Map tests to user stories00 Ratings7.60 Ratings
Test execution reporting00 Ratings7.40 Ratings
Defect management00 Ratings7.90 Ratings
Best Alternatives
BrowserStackTricentis qTest
Small Businesses
TestComplete
TestComplete
Score 8.0 out of 10
BrowserStack
BrowserStack
Score 8.6 out of 10
Medium-sized Companies
ReadyAPI
ReadyAPI
Score 7.0 out of 10
OpenText ALM/Quality Center
OpenText ALM/Quality Center
Score 8.0 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 8.1 out of 10
OpenText ALM/Quality Center
OpenText ALM/Quality Center
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrowserStackTricentis qTest
Likelihood to Recommend
9.0
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
9.4
(0 ratings)
6.0
(0 ratings)
Usability
5.5
(0 ratings)
8.0
(0 ratings)
Availability
9.8
(0 ratings)
-
(0 ratings)
Performance
2.3
(0 ratings)
-
(0 ratings)
Support Rating
6.1
(0 ratings)
1.0
(0 ratings)
In-Person Training
7.3
(0 ratings)
-
(0 ratings)
Online Training
4.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.1
(0 ratings)
5.0
(0 ratings)
Configurability
7.5
(0 ratings)
-
(0 ratings)
Ease of integration
9.1
(0 ratings)
-
(0 ratings)
Product Scalability
9.7
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
BrowserStackTricentis qTest
Likelihood to Recommend
Multiple real devices available for testing across different OS, platform and browsers for both website and mobile application testing. Automate help to integrate existing project and testing suite to run across different devices. This reduce testing timeline and allow us to quickly release new features to users. Also provide automated accessibility report.
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Tricentis qTest integrates seamlessly with Jira, making it ideal for teams that manage user stories and defects in Jira while keeping test cases and execution in qTest. When paired with automation tools like tosca, Selenium, or WebdriverIO, qTest is excellent for aggregating both manual and automated test results in one place.
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Pros
  • UI testing on different Devices like iOS, Android, MacOS, and Windows OS.
  • Automation testing with the help of Cypress gives automation access to different OS and devices.
  • Comparison with two devices how UI will look a like.
  • Bug Capture tool: Using this tool, a user can capture a bug while live recording it, and the tool captures action as well. This helps developers identify and fix the bug more easily.
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  • As a fresher, when I started using qTest it was very handy and easy to understand.
  • It helps us trace the test cases that are used to test the quality in a single location
  • The main thing is its integration with JIRA as soon as we create a ticket we would be getting all the requirements in the qTest so it became easy for me
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Cons
  • I wish it didn't time out so quickly. I often move back and forth between my native Mac OS system and browsers to BrowserStack for Windows browsers and it often times out so I have to start over.
  • I am not sure why, but when I've been testing in BrowserStack for a long period of time - maybe over a couple of hours, it sometimes gets buggy and unresponsive or slow to respond. It makes it hard to tell if I'm experiencing an issue with the site I'm testing or if it's an issue with BrowserStack.
  • If I'm wishing for the moon and stars, I'd ask for the ability to use BrowserStack to also test with JAWS screen reader. But I'm happy having NVDA.
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  • Make it easier to delete old users from the licensing list.
  • It is difficult to trace the history of a test when going between projects.
  • Allow an admin to easily group tests according to their pass/fail/incomplete status so that they can be followed up on.
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Likelihood to Renew
It's simply a must-have tool. As a designer, I have to ensure my work is at least functional in older browsers. I also have to ensure that, when I design for mobile devices, any differences between platforms aren't problematic. BrowserStack allows me to test my work in a fraction of the time, with a whole lot more accuracy.
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This has been a core QA management tool for our organization and integrates well with our other SDLC platforms (Azure DevOps/Jira/Katalon).
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Usability
It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
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qTest is actually intuitive and user-friendly, despite my other scathing review aspects
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Reliability and Availability
I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all
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No answers on this topic
Performance
The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
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No answers on this topic
Support Rating
I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
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The actual answer is 0. I have never experienced worse support, whether personal or professional
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In-Person Training
Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
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No answers on this topic
Online Training
It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
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No answers on this topic
Implementation Rating
I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.
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Again, supporting documentation could have been a lot better
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Alternatives Considered
N/A - BrowserStack was the first software I've tried to address these requirements. Previously we've been limited to testing on a handful of devices and browser combinations that our team has physical access to. We're also evaluating Litmus as a complementary service to BrowserStack for analysing our email templates and deliverability.
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All of them offer formidable solutions in the test management realm, but each one caters to different niche and need. qTest distinguishes itself with its deep integration capabilities, especially with Agile and DevOps tools, enabling streamlined CI/CD process. Its modern, user-centric interface contrasts with ALM's more dated appearance and complex setup. While TestRail provides a clean user experience and caters to a broad spectrum of business, qTest's scalability, from SMBs to large enterprises, stands out. PractiTest's cloud-based solution is geared towards mid-sized companies, but qTest's flexibility, advanced analytics, and robust reporting grant teams actionable insights. qTest' approach to a more holistic test management closely aligning with modern software development practices
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Scalability
I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
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No answers on this topic
Return on Investment
  • It reduced the cost of buying multiple devices as we have multiple devices access in it
  • Easily accessible from anywhere due to it cloud availability
  • Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables
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  • Test case and requirements analysis becomes easier when you will get all test management needs in one place.
  • connecting ADO,QTEST,TOSCA together helps to monitor test results and test quality on the GO
  • Defect life-cycle is easier to maintain so as to ensuring a defect free system.
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ScreenShots

BrowserStack Screenshots

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Tricentis qTest Screenshots

Screenshot of Customizable analytics and reports can be shared across the organization - additional read license requiredScreenshot of Centrally manage automated testing and environments, as well as schedule and or kickoff automated testing with any open source or proprietary toolScreenshot of qTest allows for true test case sharing across teams and projects to help standardize and scale knowledge and best practicesScreenshot of qTest integrates in real-time with Jira for full traceability to requirements during Agile test and developmentScreenshot of Build custom, event-driven workflows with any third-party solution, including ChatOps tools like Slack and Microsoft Teams, to streamline testing and drive collaborationScreenshot of Tricentis qTest comes with over 60 out-of-the-box metrics, with drag-and-drop capabilities to build custom dashboards