BrowserStack vs. CucumberStudio, from SmartBear

It's well suited to tracking down hard to find errors that are only affecting a tiny portion of customers often due to older browser compatibility. BrowserStack's Chrome extension also helps us find and address potential Accessibility issues with our sites. Not suitable for testing HTML email templates, but there are other platforms for that.

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Invited by the Vendor

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HipTest is good and helpful to create and run functional regressions but it is more complicated to use this tool to create and run API testing scenarios (it does not mean it can not be done). This tool is definitively not appropriate for running performance testing scenarios.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Test client website on 5x more platform.
• Provide a real device with features like media injection and Physical SIM testing for manual testing of a specific feature.
• Automate regression suite to execute parallel on multiple device.
• Provide an accessibility report for the website through automated scanning of the site using site.xml.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Good integration with Jira
• Includes integration with different tools for different porpuses
• You can build your own framework to automate scenarios and make it work with Hiptest

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I wish it didn't time out so quickly. I often move back and forth between my native Mac OS system and browsers to BrowserStack for Windows browsers and it often times out so I have to start over.
• I am not sure why, but when I've been testing in BrowserStack for a long period of time - maybe over a couple of hours, it sometimes gets buggy and unresponsive or slow to respond. It makes it hard to tell if I'm experiencing an issue with the site I'm testing or if it's an issue with BrowserStack.
• If I'm wishing for the moon and stars, I'd ask for the ability to use BrowserStack to also test with JAWS screen reader. But I'm happy having NVDA.

• UX is not too obvious and easy (like generating a data table in a scenario or including a scenario in a test run) but you can get used to it relatively easy by playing around with the options, also the documentation is helpful.
• To get extra functionalities you have to pay for them separately.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all

The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The tool includes a basic but complete documentation that can be very helpful to get started using the tool. The UX sometimes does not feel very easy to understand but after some use you can get familiar without reading the documentation. The webinars are not very useful for using the tool, I have seen a couple of them and they are actually focused on promoting their HipTest product to new users instead of being useful and educational for current users.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.

BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility solutions, we found it a way easier than we thought and worked it up.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

No Vendors were involved, directly dealt with Browserstack

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Not used

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It reduced the cost of buying multiple devices as we have multiple devices access in it
• Easily accessible from anywhere due to it cloud availability
• Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• It helps to have organization in our scenarios.
• It helps to get regressions done faster than doing it manually
• It helps to graphically see the progress and results of executions.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info