BrowserStack vs. Ranorex Studio

Multiple real devices available for testing across different OS, platform and browsers for both website and mobile application testing. Automate help to integrate existing project and testing suite to run across different devices. This reduce testing timeline and allow us to quickly release new features to users. Also provide automated accessibility report.

Incentivized

Although the first year with Ranorex was fine and increased our productivity overall, the first problem that appeared after the standard support period expired gave the whole cooperation a bad taste. Apart from the fact that if you don't buy support continuously and the problem appears after a year and a half, for example, you have to buy support for the whole past period just to get someone to talk to you, after buying support and reporting the problem it took them half a year to even get to the problem analysis during which we were without a working application. Several times we had to tediously report the same problem over and over again as we were shuffled around by support teams who had no continuity for our support case. And when our support expired again for a period during which we could not use the program, Ranorex referred us to another support purchase, still without a working solution. This is totally unacceptable and definitely not a pro-customer approach.

• UI testing on different Devices like iOS, Android, MacOS, and Windows OS.
• Automation testing with the help of Cypress gives automation access to different OS and devices.
• Comparison with two devices how UI will look a like.
• Bug Capture tool: Using this tool, a user can capture a bug while live recording it, and the tool captures action as well. This helps developers identify and fix the bug more easily.

• Initial setup.
• User guide.
• Getting money from customers.

• I wish it didn't time out so quickly. I often move back and forth between my native Mac OS system and browsers to BrowserStack for Windows browsers and it often times out so I have to start over.
• I am not sure why, but when I've been testing in BrowserStack for a long period of time - maybe over a couple of hours, it sometimes gets buggy and unresponsive or slow to respond. It makes it hard to tell if I'm experiencing an issue with the site I'm testing or if it's an issue with BrowserStack.
• If I'm wishing for the moon and stars, I'd ask for the ability to use BrowserStack to also test with JAWS screen reader. But I'm happy having NVDA.

• Language support is limited, c# and Vb.net only if i remember correctly compared to other tools which allow many more. This addition would certainly be appreciated if added on in a company like mine with a variety of differently skilled individuals
• Paid license. This is not always preferred. A free version without a limited trial but maybe limited features would be appreciated.

Incentivized

It's simply a must-have tool. As a designer, I have to ensure my work is at least functional in older browsers. I also have to ensure that, when I design for mobile devices, any differences between platforms aren't problematic. BrowserStack allows me to test my work in a fraction of the time, with a whole lot more accuracy.

It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.

Incentivized

I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all

The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.

Incentivized

I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.

Incentivized

I suppose my experience is sort of mixed. Help documents are substantially helpful. I personally have not got the quickest responses from Ranorex support but at the same time, they are pretty good with updating their users frequently with info about their product/s and features. The community is really where I find support and I suppose that could look to be an extension of the product itself.

Incentivized

Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.

Incentivized

It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.

Incentivized

I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.

N/A - BrowserStack was the first software I've tried to address these requirements. Previously we've been limited to testing on a handful of devices and browser combinations that our team has physical access to. We're also evaluating Litmus as a complementary service to BrowserStack for analysing our email templates and deliverability.

Incentivized

We have used Selenium as well. This has picked up more steam than Ranorex if i have to be honest.

Incentivized

I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose

Incentivized

• It reduced the cost of buying multiple devices as we have multiple devices access in it
• Easily accessible from anywhere due to it cloud availability
• Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables

Incentivized

• Reducing testing time is directly saving money if time is considered money.
• Allowing less skilled users the ability to automate testing from the get-go because of Ranorex's ease of use and G.U.I. This of course positively affects a project and assists with user upskilling passively at least.

Incentivized