TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about BrowserStack

Please fill out the form below to get in touch.

BrowserStack

Connect with BrowserStack

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with BrowserStack so that BrowserStack and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrowserStack

    Score8.6 out of 10
    N/ABrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

    $0

    per month Unlimited users and 5000 free screenshots

    OpenText Silk Central

    Score7 out of 10
    N/AFormerly from Micro Focus and earliler from Borland, unified test management with OpenText™ Silk Central drives reuse and efficiency. It gives users the visibility to control application readiness.N/A
    Pricing
    BrowserStackOpenText Silk Central
    Editions & Modules
    Percy - Free
    $0
    per month Unlimited users and 5000 free screenshots
    App Percy - Free
    $0
    per month 5000 free screenshots and 100 minutes of infrastructure
    Test Observability - Unlimited Free
    $0
    Accessibility Testing - Free
    $0
    Test Observability - Observability Pro
    $0.01
    per month per test execution
    Percy - Desktop
    $0.02
    per month per screenshot
    App Percy - Visual Core
    $0.02
    per month per screenshot
    Percy - Desktop & Mobile
    $0.02
    per month per screenshot
    App Percy - Visual Cloud
    $0.03
    per month per screenshot
    Live - Desktop
    $29
    per month per user
    Live - Desktop & Mobile
    $39
    per month per user
    App Live - Individual
    $39
    per month per user
    Automate - Desktop
    $129
    per month 1 parallel test
    Live - Team
    $150
    per month 5 users
    App Live - Team
    $150
    per month 5 users
    Automate - Desktop & Mobile
    $199
    per month 1 parallel test
    App Automate - Device Cloud
    $199
    per month 1 parallel test
    App Live - Team Pro
    $199
    per month 5 users
    Accessibility Testing - Team
    $199
    per month 5 users
    App Automate - Device Cloud Pro
    $249
    per month 1 parallel test
    Automate - Enterprise
    Contact sales team
    Percy - Enterprise
    Contact Sales
    App Automate - Enterprise
    Contact Sales
    App Live - Enterprise
    Contact sales team
    Live - Enterprise
    Contact sales team
    App Automate - Device Cloud Pro + Visual Cloud
    Contact Sales
    App Percy - Enterprise
    Contact Sales
    Test Observability - Enterprise
    Contact Sales
    Accessibility Testing - Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    BrowserStackOpenText Silk Central
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BrowserStackOpenText Silk Central
    Considered Both Products
    BrowserStack
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    168 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    138 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    169 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    114 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    140 Answers
    No answers on this topic
    Features
    BrowserStackOpenText Silk Central
    Test Management
    Comparison of Test Management features of BrowserStack and OpenText Silk Central
    Feature
    BrowserStack
    -
    Ratings
    OpenText Silk Central
    8.0
    1 Ratings
    1% below category average
    Centralized test management00 Ratings10.01 Ratings
    Manage test hosts and schedules00 Ratings7.01 Ratings
    Map tests to user stories00 Ratings9.01 Ratings
    Test execution reporting00 Ratings6.01 Ratings
    User Ratings
    BrowserStackOpenText Silk Central
    Likelihood to Recommend
    9.0
    (191 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    9.4
    (16 ratings)
    -
    (0 ratings)
    Usability
    5.4
    (20 ratings)
    -
    (0 ratings)
    Availability
    9.8
    (5 ratings)
    -
    (0 ratings)
    Performance
    2.2
    (77 ratings)
    -
    (0 ratings)
    Support Rating
    6.1
    (22 ratings)
    -
    (0 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Online Training
    4.1
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.1
    (7 ratings)
    -
    (0 ratings)
    Configurability
    7.5
    (5 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.9
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (5 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BrowserStackOpenText Silk Central
    Likelihood to Recommend
    BrowserStack
    It's well suited to tracking down hard to find errors that are only affecting a tiny portion of customers often due to older browser compatibility. BrowserStack's Chrome extension also helps us find and address potential Accessibility issues with our sites. Not suitable for testing HTML email templates, but there are other platforms for that.
    Incentivized
    Read full review
    OpenText
    We didn't just select Borland Silk Central randomly. In the selection process, we actually evaluated in total 26 available test management tools in the market. We sent surveys to all potential users in the department to collect their wish list of our next management tool, converted them to a criteria list, and used that list to evaluate all 26 tools. We reduced the possible candidate tools to five and organized a small committee to pick the final three. Top management then checked their price tags and selected Borland Silk Central. Based on this evaluation process, I would say Borland Silk Central is suitable to an organization which has no more than 60 testers; needs both manual tests and automated tests; needs on-line support; needs a low learning curve and has a limited budget. My personal view is that this tool reaches the balance points among ease-of-use, budget and support.
    Incentivized
    Read full review
    Pros
    BrowserStack
    • Test client website on 5x more platform.
    • Provide a real device with features like media injection and Physical SIM testing for manual testing of a specific feature.
    • Automate regression suite to execute parallel on multiple device.
    • Provide an accessibility report for the website through automated scanning of the site using site.xml.
    Incentivized
    Read full review
    OpenText
    • Borland Silk Central is good for the users to associate test requirements, test cases, execution plans and test reports together. Each asset (test case, requirement, etc...) provides links for the users to jump to other assets in a click, and the users can jump back and forth between two assets.
    • Borland Silk Central is also good in test automation. Although Micro Focus does provide a client tool for test automation, the users don't really need it to automate the tests. In our case, we are using Python to automate the tests and use a batch file to launch tests, and in Borland Silk Central we just call that batch file from server side. The test result is automatically fed back to Silk server.
    • Micro Focus also publishes the schema of the database behind Borland Silk Central, so it is very easy to extend its function beyond its original design. Moreover, because its schema is published, we can easily retrieve and process its data for business intelligence purpose.
    Incentivized
    Read full review
    Cons
    BrowserStack
    • I wish it didn't time out so quickly. I often move back and forth between my native Mac OS system and browsers to BrowserStack for Windows browsers and it often times out so I have to start over.
    • I am not sure why, but when I've been testing in BrowserStack for a long period of time - maybe over a couple of hours, it sometimes gets buggy and unresponsive or slow to respond. It makes it hard to tell if I'm experiencing an issue with the site I'm testing or if it's an issue with BrowserStack.
    • If I'm wishing for the moon and stars, I'd ask for the ability to use BrowserStack to also test with JAWS screen reader. But I'm happy having NVDA.
    Read full review
    OpenText
    • On the other hand, the plugins of Borland Silk Central with third-party tools are programmed poorly. In our case, the plugins for JIRA have a lot of limitations and were almost unusable in our test environment. (They did improve the plugins a little bit later, however.)
    • The tech support people are located in UK, so frequently it is difficult to get a hold of these guys due to different time zones. Also, most of them obviously don't have enough experience and sometimes drove us nuts in emergency situations.
    • The last thing I feel is that Micro Focus possibly doesn't provide enough manpower to maintain Borland Silk Central. There are tons of feature requests for Borland Silk Central pending there. Although they have frequent hot fixes every few months, they don't digest these requests quick enough.
    Incentivized
    Read full review
    Likelihood to Renew
    BrowserStack
    It's almost the 3rd year for us and it's renewal time for us. So yes, we are already discussing how many licenses we need to increase as users are increasing internally. So it's 100% sure that we are already planning renewal this year as well BrowserStack with live and app automate.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Usability
    BrowserStack
    It integrates directly in internal networks and local development. The point and click interface of choosing your device, pick the browser/version and you have a working emulation of that exact environment. What else could you ask for? I've set our least computer savvy users up with BrowserStack for testing in minutes. It feels like it's just part of your local environemnt.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    BrowserStack
    I rated BrowserStack's availability a 10 because it is consistently reliable, with minimal to no downtime or unplanned outages. The platform is accessible whenever needed, ensuring uninterrupted testing. Its robust infrastructure and proactive monitoring ensure a seamless experience, allowing us to meet deadlines without delays caused by availability issues and all
    Read full review
    OpenText
    No answers on this topic
    Performance
    BrowserStack
    The tests are fast considering the fact that they're Appium tests. I've seen tests reliably pass or fail when they're supposed to, with next to zero issues on the BrowserStack side of things. Tests launch only seconds after I kick off them off from my CLI.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    BrowserStack
    I'm saying a 10 for support for BrowserStack only based on feedback from the development team. I myself have never had to reach out to support for any questions or issues, but others in the company have. From my conversations with them, the support was fantastic and had been a pleasure working with the BrowserStack team.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    In-Person Training
    BrowserStack
    Yes, it was online training on meet, and trainer looks like skilled and technical strong, he has covered end to end all the features and he has answers all the queries. because of this trainings we are able to implement it by our own in the organization, thank you for support and training.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Online Training
    BrowserStack
    It was a quick training from the support of browserstack, it was nice and easy to understand, thanks again for the support given by the team. and regularly I used to receive mails for training from support for any new feature they launch, I was able to spread same training to all my team and dev.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Implementation Rating
    BrowserStack
    I rated the implementation satisfaction an 8 because while it went smoothly overall, there were some challenges during the initial learning phase and integration with existing tools. Key insights include the importance of providing sufficient training upfront and ensuring seamless integration with other systems to minimize disruptions and improve adoption speed.
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    BrowserStack
    BrowserStack products has been found better for low code automations and visual regression techniques. We have been struggling to maintain the API endpoint sanity tests and writing a lot of code for them while releasing the builds, while we chose BrowserStack accessibility solutions, we found it a way easier than we thought and worked it up.
    Incentivized
    Read full review
    OpenText
    We had evaluated, for example:
    • IBM Collaborate Suite - it is way too complicated and the learning curve is too high.
    • HP Quality Center - it is OK but a little bit expensive.
    • TestLink, Squash TM and other open source tools: The capabilities of open source tools just can't compare to commercial tools. Although we can modify the source code to improve the tool, we are just test engineers, not developers.
    • Zephyr: Our testers simply didn't like its UI - too weird.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BrowserStack
    No Vendors were involved, directly dealt with Browserstack
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Scalability
    BrowserStack
    I may not be the best person to answer this as I am only using it for 1 department and at 1 site but will still try my best As far as Scalability for Devices for Mobile Automation is concerned, it gets a Solid 10, as the users can run cases on upto 10 device parallel and also have the best choices of devices to choose
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Professional Services
    BrowserStack
    Not used
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    BrowserStack
    • It reduced the cost of buying multiple devices as we have multiple devices access in it
    • Easily accessible from anywhere due to it cloud availability
    • Introducing this to our client also helped us in building trust as well as winning their confidence during deliverables
    Incentivized
    Read full review
    OpenText
    • Borland Silk Central provides a centralized test platform for multiple test departments in the company, so now all of the departments know what each of them is doing. In turn, all departments can coordinate with each other to reduce the duplicated test items and increase the overall test efficiency.
    • Also, Borland Silk Central enables the users to publish the test procedure (steps) of each test case so all the users can know how each test case is performed. It is not like what we had before, the test procedures resided in difference place from Excel to Google drive or some other weird locations.
    • Also, because all departments are using Borland Silk Central, all testers of the departments have better communication regarding testing methods. In the past, the department used different test management tools and it was hard for the testers to understand each other's testing methods.
    • Finally, because all departments share BorlandSilk Central, they also share the same set of reports published to Atlassian Confluence, so now they use the same set of reports to evaluate the test progress.
    Incentivized
    Read full review
    ScreenShots

    BrowserStack Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot