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Symantec CloudSOC CASB vs. Zscaler Internet Access

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Symantec CloudSOC CASB

    Score4 out of 10
    N/ACloudSOC CASB is a cloud access security broker developed by Elastica and now owned and supported by Broadcom, since Broadcom acquired Symantec, who acquired Elastica as part of Blue Coat in 2015.N/A

    Zscaler Internet Access

    Score8.8 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Symantec CloudSOC CASBZscaler Internet Access
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Symantec CloudSOC CASBZscaler Internet Access
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Symantec CloudSOC CASBZscaler Internet Access
    Considered Both Products
    Broadcom
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    171 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    147 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    170 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    126 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    136 Answers
    Features
    Symantec CloudSOC CASBZscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Symantec CloudSOC CASB and Zscaler Internet Access
    Feature
    Symantec CloudSOC CASB
    -
    Ratings
    Zscaler Internet Access
    5.0
    2 Ratings
    56% below category average
    Multi-Factor Authentication00 Ratings5.02 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Symantec CloudSOC CASB and Zscaler Internet Access
    Feature
    Symantec CloudSOC CASB
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    6% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Symantec CloudSOC CASB and Zscaler Internet Access
    Feature
    Symantec CloudSOC CASB
    -
    Ratings
    Zscaler Internet Access
    9.5
    5 Ratings
    7% above category average
    Network Analytics00 Ratings9.75 Ratings
    Threat Recognition00 Ratings9.45 Ratings
    Vulnerability Classification00 Ratings9.45 Ratings
    Automated Alerts and Reporting00 Ratings9.45 Ratings
    Threat Analysis00 Ratings9.75 Ratings
    Threat Intelligence Reporting00 Ratings9.75 Ratings
    Automated Threat Identification00 Ratings9.15 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Symantec CloudSOC CASB and Zscaler Internet Access
    Feature
    Symantec CloudSOC CASB
    -
    Ratings
    Zscaler Internet Access
    9.7
    5 Ratings
    4% above category average
    Continuous Verification00 Ratings9.75 Ratings
    Secure Web Gateways00 Ratings9.75 Ratings
    Network Flow Control00 Ratings9.75 Ratings
    Network Traffic Analysis00 Ratings9.45 Ratings
    Segmentation Leveraging00 Ratings10.04 Ratings
    Admin Access Control00 Ratings9.45 Ratings
    Network Data Encryption00 Ratings9.45 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    User Ratings
    Symantec CloudSOC CASBZscaler Internet Access
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.7
    (22 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    8.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Symantec CloudSOC CASBZscaler Internet Access
    Likelihood to Recommend
    Broadcom
    If you want to extend your Endpoint DLP to cloud: Apps, Web & Email, Then CloudSOC DLP detection Services help you to control with clouds apps & DLP detection Services with WSS help you to control all web. Also, cloud DLP detection services for Email will help you to control visibility & control over Office 365 Exchange, On prem-exchange & Gmail. In the case of other email services- we need to consider other solutions like Forcepoint One.
    Incentivized
    Read full review
    Zscaler
    It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
    Incentivized
    Read full review
    Pros
    Broadcom
    • As we know real data protection starts with Data Detection It helps us in the detection of any data like related to GDPR, Source Code, Designs, Financial Plans, SSN, IDs, etc.
    • All Channel coverage - Cloud , Email Data at rest, in-use, in-motion.
    • Data Formats- Described data, Structured & Unstructured Data image forms like presentation formats, Text & Markup, word processing, Spreadsheet formats, graphic formats, etc.
    • Machine Learning - Proximity, Derivative, Partial, Pattern, Large data sets, Distributed, Dynamic embedded.
    Incentivized
    Read full review
    Zscaler
    • Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
    • Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
    Incentivized
    Read full review
    Cons
    Broadcom
    • Broadcom CloudSOC CASB also needs to more focus on data classification, Classification will help to control the false positive & fast negative.
    • Broadcom has more focus on SMB business As SMB & Mid Enterprise is going to be more aware of cyber security especially start-ups.
    Incentivized
    Read full review
    Zscaler
    • The logs feel kind of lack luster
    • When issues are arising with SSL Inspection, logs show everything working despite end user experience
    • Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like
    Incentivized
    Read full review
    Likelihood to Renew
    Broadcom
    No answers on this topic
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Broadcom
    No answers on this topic
    Zscaler
    The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
    Incentivized
    Read full review
    Performance
    Broadcom
    No answers on this topic
    Zscaler
    There are often performance issues reported
    Incentivized
    Read full review
    Support Rating
    Broadcom
    No answers on this topic
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
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    Alternatives Considered
    Broadcom
    We were using Broadcom Symantec Endpoint security Enterprise, Hybrid subscription services & DLP solution at prem, which helped us in CloudSoC CASB Use Case & we have seen PoC of same, which was easy to integrate with existing security architectures. Overall they have offered us the best commercial in comparison with competitors.
    Incentivized
    Read full review
    Zscaler
    Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
    Incentivized
    Read full review
    Return on Investment
    Broadcom
    • Securing the digital transformation. CloudSOC CASB helps the organization's Digital journey by reducing complexities & poor experience of end-users.
    • Cloud SOC helps us to comply with multiple Compliance like HIPPA, PCI-DSS, GDPR, etc.
    • Security breaches cause billion-dollar losses to enterprises, CloudSOC will help to assist in the best industry practice by having predefined templates specifically for each industry.
    Incentivized
    Read full review
    Zscaler
    • Has allowed us to remove other products that were suboptimal
    • Saved us money overall by stacking it with other Zscaler products
    • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.