Symantec CloudSOC CASB vs. Webroot Email Security Powered by Zix

If you want to extend your Endpoint DLP to cloud: Apps, Web & Email, Then CloudSOC DLP detection Services help you to control with clouds apps & DLP detection Services with WSS help you to control all web. Also, cloud DLP detection services for Email will help you to control visibility & control over Office 365 Exchange, On prem-exchange & Gmail. In the case of other email services- we need to consider other solutions like Forcepoint One.

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I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.

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• As we know real data protection starts with Data Detection It helps us in the detection of any data like related to GDPR, Source Code, Designs, Financial Plans, SSN, IDs, etc.
• All Channel coverage - Cloud , Email Data at rest, in-use, in-motion.
• Data Formats- Described data, Structured & Unstructured Data image forms like presentation formats, Text & Markup, word processing, Spreadsheet formats, graphic formats, etc.
• Machine Learning - Proximity, Derivative, Partial, Pattern, Large data sets, Distributed, Dynamic embedded.

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• Makes it easy for those receiving emails to create an account and retrieve the email.
• Peace of mind knowing emails are secure, and can be tracked.
• Monitoring inbound email threats is easy.
• Support has been very quick resolving or explaining support tickets I've created.

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• Broadcom CloudSOC CASB also needs to more focus on data classification, Classification will help to control the false positive & fast negative.
• Broadcom has more focus on SMB business As SMB & Mid Enterprise is going to be more aware of cyber security especially start-ups.

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• The admin interface seems a bit shabby. It's time for a refresher course.
• Being able to modify our own security word without having to contact Zix.
• Users may not enjoy needing to log in to access messages through the secure site.

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Independently Invited by TrustRadius

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It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

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It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.

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Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

We were using Broadcom Symantec Endpoint security Enterprise, Hybrid subscription services & DLP solution at prem, which helped us in CloudSoC CASB Use Case & we have seen PoC of same, which was easy to integrate with existing security architectures. Overall they have offered us the best commercial in comparison with competitors.

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Independently Invited by TrustRadius

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Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter

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• Securing the digital transformation. CloudSOC CASB helps the organization's Digital journey by reducing complexities & poor experience of end-users.
• Cloud SOC helps us to comply with multiple Compliance like HIPPA, PCI-DSS, GDPR, etc.
• Security breaches cause billion-dollar losses to enterprises, CloudSOC will help to assist in the best industry practice by having predefined templates specifically for each industry.

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• Protecting patient information
• Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
• Pretty easy to use if you don't make many customizations to it.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info