AIOps from Broadcom vs. Microsoft System Center Operations Manager (SCOM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AIOps from Broadcom
Score 8.0 out of 10
N/A
AIOps from Broadcom is a solution designed to enable IT teams to converge full-stack monitoring across the digital environment with intelligence and automation. With AIOps, teams establish proactive, automated remediation capabilities to drive user experiences, while improving operational efficiency. The product is an evolution of the CA Artificial Intelligence for IT Operations (AIOps) platform acquired with CA Technologies by Broadcom in 2018, which combined capabilities from CA Operational…N/A
Microsoft System Center Operations Manager (SCOM)
Score 7.5 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Pricing
AIOps from BroadcomMicrosoft System Center Operations Manager (SCOM)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AIOps from BroadcomMicrosoft System Center Operations Manager (SCOM)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AIOps from BroadcomMicrosoft System Center Operations Manager (SCOM)
Features
AIOps from BroadcomMicrosoft System Center Operations Manager (SCOM)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
AIOps from Broadcom
8.1
Ratings
6% above category average
Microsoft System Center Operations Manager (SCOM)
6.1
Ratings
22% below category average
Application monitoring7.00 Ratings5.00 Ratings
Database monitoring8.00 Ratings9.00 Ratings
Threshold alerts9.00 Ratings10.00 Ratings
Predictive capabilities8.00 Ratings2.00 Ratings
Application performance management console8.00 Ratings3.00 Ratings
Collaboration tools9.00 Ratings6.00 Ratings
Out-of-the box templates to monitor applications7.00 Ratings4.00 Ratings
Application dependency mapping and thresholding7.00 Ratings4.00 Ratings
Virtualization monitoring7.00 Ratings7.00 Ratings
Server availability and performance monitoring9.00 Ratings10.00 Ratings
Server usage monitoring and capacity forecasting9.00 Ratings8.00 Ratings
IT Asset Discovery9.00 Ratings5.00 Ratings
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User Ratings
AIOps from BroadcomMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
8.0
(0 ratings)
8.0
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
7.3
(0 ratings)
User Testimonials
AIOps from BroadcomMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
For servers and Network monitoring Broadom products easily delivers outcome, they offer great depth and breadth of monitoring. DX IM covers 140+ technologies in case of Data center monitoring, tremendous alerts and metric collection. Network monitoring product is well mature and offers end to end monitoring of network , these two products offer great monitoring of on prem data center and network infrastructure. DX APM is another powerfull product for application performance monitoring and analytic. AIOps is a suite of products, Powerfull products such as DX IM & DX NetOps should be offered as SaaS service, these two products cover full data center monitoring or cloud infra monitoring. If they move them to SaaS it will attract many opportunities of monitoring
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Well suited for IT Departments that can budget the funds and time needed for setup and maintenance of SCOM. The end product is well suited for medium to large environments that have 100's of resources that require monitoring and reporting. Enterprise level statistics are at your fingertips with a few clicks of a mouse after the product has been configured and agents have been deployed. As I said previously, we are a small business and I was fortunate enough to be able to budget this product into our environment. It did take us a while to configure and fully deploy, but as a result, we are well-informed and are able to extract detailed information as it pertains to usage/consumption of our workstation and server resources to include performance metrics and any errors that may arise.
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Pros
No answers on this topic
  • SCOM can manage Windows OS systems from desktops to servers very well.
  • SCOM is platform agnostic in that we manage physical and virtual machines with no differentiation.
  • SCOM can quickly deploy emergency security patches and the best part is it can provide detailed results of success and failure rate of patch deployment.
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Cons
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  • It is a monster of a system and really needs a person managing the system full time
  • Options are a bit clunky especially when you need to set overrides.
  • Takes a lot of time and effort to setup alerts as you want them, don't rely on the out of the box options you need to invest time into the system to get what you want out of it.
  • Make sure you size the underlying database server/s correctly (Microsoft provide a tool to calculate based on number of objects you plan to collect data on), it is a datawarehouse underneath after all.
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Likelihood to Renew
No answers on this topic
Microsoft System Center Operations Manager is tightly integrated to Microsoft Windows servers os monitoring with great product support.
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Usability
Broadcom AIOps Suite has all the products to achieve the full stake observability and they very tightly integrated to each other.
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Ease of Use and user friendly dashboard
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Support Rating
Broadcom support was awesome, Professional team was available as on demand. Technical support folks follow the diagnostic process and deliver the customer satisfaction
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Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
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Implementation Rating
No answers on this topic
Easy to install with intuitive interactive interface during the installation process a and integration to MS SQL was smooth
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Alternatives Considered
No answers on this topic
SolarWinds stacks well on the ease of use with an easily installable version and highly modular (products can be added to the basic installation and are easily managed from a single endpoint. System Center Operations Manager was selected because the majority of the environment is based on Windows products and it was part of the licensing agreement. It offered an easy way to consolidate the monitoring tools to provide a single point of management.
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Return on Investment
No answers on this topic
  • Since we are at the tail end of our POC, we have no immediate ROI to report.
  • That said, during the POC, we immediately identified several issues within TFS that we immediately addressed and will potentially save us hours of lost time and troubleshooting.
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ScreenShots