BrightTALK vs. Riverside.fm

We've found the suggested training to be pretty spot on, and the speakers have been good so far. The pacing is usually good to slightly fast. Most professionals don't have time to take a couple of hours a week on training or learning about new products, so we've also found the length of the meetings to be very good. The suggested classes/webinars have been good so far-- too many companies ask you to fill out a questionnaire about what you use or what you're interested in and then pigeonhole in those couple of suggestions forever. So far, we have not seen that with BrightTALK.

Incentivized

While Riverside.fm is good for creating videos, it's less well-positioned to create audio-only shows.

Incentivized

• It expands our audience by allowing us to tap into their database of users.
• It is easy to use and is reliable. We don't have any technical issues.
• It has robust reporting that provides a lot of data on attendees.

Incentivized

• very easy to use
• great to have all video files in one location automatically
• the backup audio files are perfect to download and make sure all files are synced up for editing
• it's easy to get on as a producer and be there to help everyone else who is recording without being recorded myself.

Incentivized

• The user interface can be a bit tricky at times, as you have to dig down to find certain information. However, it is a robust interface and the information is there.
• Some features, like adding questions or resources, have cut-off windows, so you cannot make last-minute additions or changes.
• The bridge occasionally drops speakers, and this can be disconcerting to presenters. However, it does not happen too often.

Incentivized

• Unable to upload multiple files at once
• For the beginner, while the layout looks good it is somewhat opaque as to how to get started
• Free account features an immovable tile asking for $15/month.

Incentivized

BrightTalk has an excellent usability and is intuitive with its design. The registration of events is secure, and the connectivity to webinars is seamless

Incentivized

There are a couple of small technical issues that can effect the quality of the videos produced that is keeping me from giving it a 10. It is far superior to any other tool to get a high quality video recording with multiple people over the internet, so it is hands down the best tool I have found for this use case, but I know it can be better.

Incentivized

We have not had to contact support.

Incentivized

I have not needed to use the Riverside.fm support that much, which in itself is a good sign of how good their product is, but when I have had to use their support it was prompt, and helpful, and the people were very kind. I am glad to know there is someone there to help quickly if I am having a problem.

Incentivized

BrightTalk has an improved webinar repository and has an excellent use of registration for live events that allows for strict moderation of who may be joining the events. I selected BrightTalk because it seems more secure and provides an ease of use when utilizing it for registration and webinar purposes.

Incentivized

Riverside is far better than trying to record on Zoom or Skype because on both of those platforms you are recording others' videos from over the internet, so you get any glitches that come from inconsistent connections that either you or your guest has. Riverside records locally and then uploads separately, so everyone's video quality is much greater.

Incentivized

• Because of its utility and onboarding new talent, our HR costs of talent acquisition and retention are reduced.
• The live networking events have been useful in producing new leads
• More targeted use of our funds for security and Cloud because of the knowledge we've gained, so reduced costs in those areas.

Incentivized

• Since I need their platform, which again is actually pretty good, I had to waste money to sign up again, so that I had a workable password.
• from experience, wasted weeks of going back and forth with their support team - throwing off my podcast schedule.