BrightTALK vs. Demio

We've found the suggested training to be pretty spot on, and the speakers have been good so far. The pacing is usually good to slightly fast. Most professionals don't have time to take a couple of hours a week on training or learning about new products, so we've also found the length of the meetings to be very good. The suggested classes/webinars have been good so far-- too many companies ask you to fill out a questionnaire about what you use or what you're interested in and then pigeonhole in those couple of suggestions forever. So far, we have not seen that with BrightTALK.

Incentivized

The Demio works well as a webinar platform. It pretends to be both, a webinar and a meeting platform. It doesn't work very well as a meeting platform. Also, some of the options that are critical, like recording available on-demand, are not available to lower participant number plans. You have to have large audience plans to be able to use them.

• It expands our audience by allowing us to tap into their database of users.
• It is easy to use and is reliable. We don't have any technical issues.
• It has robust reporting that provides a lot of data on attendees.

Incentivized

• Website integration
• Color scheme customization
• Easy to use presenters interface

• The user interface can be a bit tricky at times, as you have to dig down to find certain information. However, it is a robust interface and the information is there.
• Some features, like adding questions or resources, have cut-off windows, so you cannot make last-minute additions or changes.
• The bridge occasionally drops speakers, and this can be disconcerting to presenters. However, it does not happen too often.

Incentivized

• Creating an automated webinar series option
• Ability to combine live and automated webinars within a series

BrightTalk has an excellent usability and is intuitive with its design. The registration of events is secure, and the connectivity to webinars is seamless

Incentivized

Overall it is a good webinar platform. Others may have more options but they are way more expensive.

We have not had to contact support.

Incentivized

I love the chat support team at Demio. They're timely. They're thorough. They're polite. They even send funny gifs and emojis. For more serious or complicated questions/issues, I have been invited into a personal Demio webinar with a technical specialist who walked me through exactly how to achieve what I was looking to do and explained everything clearly. Demio's support team is fantastic.

BrightTalk has an improved webinar repository and has an excellent use of registration for live events that allows for strict moderation of who may be joining the events. I selected BrightTalk because it seems more secure and provides an ease of use when utilizing it for registration and webinar purposes.

Incentivized

Zoom is a powerful tool for video communications. With the explosion of video meetings since March of 2020 and the COVID-19 pandemic, webinars that take place on Zoom have an almost Pavlovian response as many folks have a subconscious response or feeling towards the Zoom interface, as they feel like they're in a meeting rather than at a webinar or digital event. Demio is also a true webinar solution, rather than a video communication platform that has been 'converted' into a webinar solution. Demio has features and capabilities that other platforms lack, and the interface is a fresh experience with no preconceived notions.

• Because of its utility and onboarding new talent, our HR costs of talent acquisition and retention are reduced.
• The live networking events have been useful in producing new leads
• More targeted use of our funds for security and Cloud because of the knowledge we've gained, so reduced costs in those areas.

Incentivized

• Demio made it much easier to pivot to digital events when in-person events weren't possible due to COVID-19. There was a huge positive impact of being able to remain in front of our customers despite that reality.
• 30,000+ people have registered for the approximately 30 webinars that we have run since April of 2020.
• Thousands of new customers have completed our free onboarding webinar series since implementing it in the summer of 2020, leading to higher customer retention, lower churn rates, and expedited time-to-value for our customers.