D2L Brightspace vs. Canvas

As a member of a large-scale organization with a wide variety of employment positions, I view Brightspace as primarily an administrative solution for continuous learning and engagement. As an educational platform, Brightspace works perfectly for setting learning goals for particular groups or departments. Furthermore, there are many customization options intent on personalizing the overall user experience for employees. The platform also does a wonderful job of increasing overall engagement, retention, and completion of learning goals. However, I do not necessarily view Brightspace as the learning tool for all employees. There are production employees within my company and they may better benefit from other learning tools that do not require being on a computer.

Incentivized

If you have a school you can let teachers easily create new deadlines which [automatically] get shown in the calendar. Teachers can also [temporarily] hide deadlines [until] they've given the explanation about the tasks. [Besides] that the teacher can also choose what should be uploaded, should it be a link, file, pdf, link,...

• The grade book is very customizable. There is a learning curve, as there always is if something is flexible, but there are a lot of good options available for grading, displaying grades, and calculation of grades.
• Adding course content of many types can easily be done using drag & drop or copy-paste. It is easy to retain stored content from semester to semester. Updating an item takes three clicks. It is easy to organize and reorganize content and allows sub-sections. It records whether individual students have opened material and how much time they spent using an item.
• I like the flexibility of organizing the dropbox for student submissions. Deadlines in the dropbox or discussions automatically appear in the course calendar.
• I like the range of quiz question options, in particular, the "multi-select" question type.

• Learning management - Even as the educational landscape rapidly shifts due to current events, Canvas is a great LMS for providing a consistent learning environment for students.
• Mobile accessibility - Students can access their courses on Canvas from a variety of devices, including their smartphones.
• Rich content - Instructors have the ability to create dynamic and engaging content for their courses.

Incentivized

• The use of rubrics in the discussion area and the quizzes area could use some TLC. The rubrics actually have to be added to the grade book item for them to be functional. In the Discussion area the instructor is unable to grade them discussions and publish them to the grades area. In quizzes, students are not able to see the rubric at all. If the rubric functioned in these two tools like they do in the dropbox they would be a very useful tool.
• The discussion area could benefit from a few different enhancements. There is currently no way to grade group restricted discussions without having to manually enter the grades in the grade book or setup a different grade item for each group and then someone restrict those grade book items to individual groups. It is not an easy process one way or the other. The discussion area would also benefit from the ability to add categories so that Forums could be grouped by a certain category (i.e. Units)
• D2L needs to invest some time and resources to develop/redevelop blogging, journaling, and wiki in the LMS.

• Their integration with Big Blue Button was a bust for distance learning. Would be great to see them collaborate with Zoom or Google Meets.
• Their "feature request" process is slow and cumbersome at times because it relies on user "up votes" to get ideas addressed by the developers.
• They seem to have a lot of turn-over with their staff. We get a new Customer Success Manager far more frequently than with other vendors.

Incentivized

Our faculty and students are satisfied with D2L, find its features to be mostly intuitive, and it is sufficient for our needs. After version 10.4, D2L will be going to a continuous incremental release model, which will allow them to innovate more frequently. The introduction of version 10 has been a tremendous improvement over prior versions. D2L has integrated well with our ERP (Peoplesoft) and it has become a core part of our technology suite.

Several factors contribute to my "10" rating. First, our university just made an enormous switch to Canvas, after we were with Blackboard for almost a decade. So garnering buy-in was critical, and not something we took lightly. After nearly 18 months (start to finish) of training faculty, educating stakeholders, and migrating courses, I am not looking to make a change again anytime soon. But I am happy with the result and the product overall and that is also demonstrated in my rating.

For me, someone who is reasonably technologically proficient, it was a bear to learn, but once I did it was relatively intuitive. However, for most of the professors I work with who are not comfortable with technology, I can see how they would be overwhelmed by D2L and then, as a result, just refuse to use it--which is what is happening to a certain degree

Incentivized

The functions in Canvas are well integrated and consistent across the application, and mostly intuitive. Overall navigation and setup is streamlined through integrated features and navigation. The feedback we've gotten from our program participants is that it is easy to learn to use. It also integrates well with third party software like Google Docs and Blackboard Collaborate web conferencing software

Incentivized

Both students and instructor enjoy the 24-hoiur access. After, all isn't that the point of online learning. As an instructor located in an Eastern time zone state it is great to connect with students located in a Pacific time zone state. I have gotten comments about the early hours I am in the course room grading assignments . . . 4:00 a.m. PST; 7:00 a.m. EST So, it's sleep time for my students and "first cup of coffee" time for me.

Easy to navigate; little to no delay from one section of the course room to another; actually fun to use after overcoming the learning curve.

I have had excellent support from Desire2Learn. Any ticket that I submit is acknowledged immediately and the correction is usually almost as quick. We use this for thousands of classes and it is pretty well liked by both faculty and students. We have been using it for almost 4 years now and most of our instructors have become pretty proficient with it.

I do not personally use Canvas support since we have a central office that helps us. However, our central office always has the answers we need and are always able to solve our issues - so I would assume that get great support from the Canvas team on their end. They also offer great training, which uses materials directly from Canvas

Incentivized

Did not participate in the in-person training due to distance; training was completed online

The training sessions were broken down into several days as well as different levels depending upon the knowledge of the user

Incentivized

The training provided online did not, necessarily, fit the version of the system that I was using. Screens were somewhat different and not all options were readily available. This could have been due to customization on the part of my institution however, I rather believe it was due to version changes and training materials not yet being updated.

The online tutorials and videos are very clear and addressed the issues/questions that I had about using the system.

Incentivized

The D2L implementation team listened to our concerns and built a system based upon our needs. We wanted to keep them after the initial implementation.

Once you purchase and sign the contract there is nothing to install or hardware to buy. You can almost immediately start using it and have courses up and going within weeks. We signed in December and had pilot courses online ready to go for the start of school in January

Incentivized

In looking at Brightspace versus its competitors currently, it continues to provide the widest functionality, great value, and better ability to tailor the user experience of it to our organizations needs. The longer that our institution has had Brightspace, the more we've been able to leverage it for one-off projects and long-term organizational needs, many of which would not have been possible if we would've had a competitor's product.

Incentivized

Canvas is in the experience way better than Google Classroom. Canvas has a
more robust agenda system that also allows adding in new personal
deadlines. [Assignments] can be submitted past [the] deadline (if allowed),
this isn't allowed by Google [Classroom], If you're too late you can't
submit anything anymore. In Classroom [assignments], presentations/theory, and [announcements] are all put in 1 feed instead which gets confusing way
faster.

Incentivized

During my first semester working with Desire2Learn the integrated learning management system was more down than up. This meant reconfiguring assignment due dates, frustration for both the instructor, students, and help desk staff. After an upgrade, Desire2Learn has been reliable.

• I cannot speak to whether this system is less expensive than the more fully featured Blackboard, but employees are far less efficient, frustrated, and require frequent calls to the help center to set up fairly simple course templates.
• I have been asked to consider teaching courses which will be completely online at my current institution. I have done such online courses several times at other universities, but I have decided Desire2Learn is too frustrating and cumbersome to do so. I am now exploring using Google Drive to teach a course online. Otherwise, I will not teach online until required or I find an alternate system.

• Teachers have consolidated their content onto one platform which has decreased reliance of students on so much support staff assistance to access content.
• Canvas has helped make technology transitions more seamless for the school community.
• Once teachers have set up their page, Canvas really takes care of it all- they have much more time to focus on content creation and synthesis rather than the actual learning management system.

Incentivized