TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightpod

    Score7 out of 10
    N/ABrightpod is a cloud-based project, task and content management software built with marketing & creative teams in mind. Brightpod helps bring visibility to all the work across teams. With Brightpod, teams can create workflows, delegate tasks, setup their editorial calendar, and manage digital content strategies in the cloud. A few practical uses include i) collaboration on an upcoming social media campaign, ii) keeping a working editorial calendar, iii) creating workflows to help similar…

    $19

    per month

    Trello

    Score8.4 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    BrightpodTrello
    Editions & Modules
    Brightpod
    $19.00
    per month
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    BrightpodTrello
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    BrightpodTrello
    Considered Both Products
    Brightpod (DeskAway)
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    102 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    104 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    83 Answers
    Features
    BrightpodTrello
    Project Management
    Comparison of Project Management features of Brightpod and Trello
    Feature
    Brightpod
    8.0
    2 Ratings
    4% above category average
    Trello
    9.5
    207 Ratings
    22% above category average
    Task Management9.02 Ratings9.8207 Ratings
    Resource Management8.01 Ratings9.6172 Ratings
    Scheduling8.02 Ratings10.0157 Ratings
    Team Collaboration8.02 Ratings10.0203 Ratings
    Document Management4.02 Ratings10.0150 Ratings
    Email integration9.02 Ratings10.0137 Ratings
    Mobile Access9.02 Ratings10.0181 Ratings
    Timesheet Tracking9.01 Ratings10.084 Ratings
    Gantt Charts00 Ratings10.068 Ratings
    Workflow Automation00 Ratings10.0131 Ratings
    Support for Agile Methodology00 Ratings9.4141 Ratings
    Support for Waterfall Methodology00 Ratings6.5112 Ratings
    Change request and Case Management00 Ratings8.297 Ratings
    Budget and Expense Management00 Ratings10.070 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Brightpod and Trello
    Feature
    Brightpod
    -
    Ratings
    Trello
    5.0
    68 Ratings
    41% below category average
    Quotes/estimates00 Ratings5.048 Ratings
    Invoicing00 Ratings5.041 Ratings
    Project & financial reporting00 Ratings5.054 Ratings
    Integration with accounting software00 Ratings5.042 Ratings
    Best Alternatives
    BrightpodTrello
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrightpodTrello
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.8
    (207 ratings)
    Likelihood to Renew
    8.9
    (3 ratings)
    10.0
    (5 ratings)
    Usability
    8.0
    (2 ratings)
    9.6
    (45 ratings)
    Availability
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    7.3
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.0
    (2 ratings)
    10.0
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BrightpodTrello
    Likelihood to Recommend
    Brightpod (DeskAway)
    I like Brightpod. We used their previous product, DeskAway, which we actually liked a bit more for our needs (cannot remember why now as we've found workarounds over the last three years!). It is good for us, and we need to organize multiple task lists for multiple clients. We need to be able to monitor task progression and completion, as well as to track time by resource. We need to prioritize and focus our resources, and we need to review time tracking/performance reports. All possible in Brightpod. We especially like the access we can give to clients, which is on a task list basis, so they can see some task lists in their pod but not others, which allows us to not overwhelm them with unnecessary info, but at the same time, accomplish the detailed tracking we need.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Brightpod (DeskAway)
    • A very visually pleasing layout of projects in a Kanban style view.
    • Keeps all communication on a task or project in one place, so that everyone is on the same page.
    • Great template system for recurring projects like onboarding or deploying a specific service that has a defined timeline.
    • Flexile recurring tasks.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Brightpod (DeskAway)
    • Reports.
    • Team Member workload.
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Brightpod (DeskAway)
    It's working very well for our organization.
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Brightpod (DeskAway)
    Brightpod is easy to use. We have several levels of users, some are from outside the USA and some are here. We needed something that could be used by programmers, coders, technical project managers, marketing individuals, and administrators. We get a thumbs up from all these user types. The system is hardly ever down, so we are able to use 24 hours per day, 7 days per week.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Brightpod (DeskAway)
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Brightpod (DeskAway)
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Brightpod (DeskAway)
    Customer Support was fast and helpful.
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Brightpod (DeskAway)
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    Brightpod (DeskAway)
    SaaS is the way forward :)
    Read full review
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    Brightpod (DeskAway)
    Brightpod was definitely the most attractive and we felt like it had the least amount of clutter. We hated how Wrike handled recurring tasks. ActiveCollab just seemed to have some complexity that we didn't need. The Brightpod developers are very responsive and were able to fix bugs quickly.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    Brightpod (DeskAway)
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Brightpod (DeskAway)
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Brightpod (DeskAway)
    • Increased employee efficiency
    • Ability to have remote teams
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots