Brightmine vs. TriNet HR Plus

It is an invaluable tool if you don't have in house counsel and you don't want to always be contacting outside counsel for information. The resources in the platform cannot be found anywhere else. You don't get this level of content from SHRM, and I feel confident with the information because I know it is a legal entity that runs the platform, not an association.

Incentivized

I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done

Incentivized

• Legal updates - keeping up with constant changes.
• Great letter and other document templates.
• Useful and well formatted Policy Templates - helping us keep up with changes to legislation.
• Handy dashboard with trending topics, updated & last viewed items.
• Daily newsletter updates are very useful for keeping up with current issues and changes to policies.

Incentivized

• Simple platform for running payroll. It is easy to adjust pay, see deductions, reimburse employees, manage bonuses, etc. It takes literally 5 minutes or less to run payroll - which is huge.
• Zenefits has a great system for getting new employees on boarded with the employee handbook, financial stuff, legal employment verification, and more. Makes it so that I can be a little more hand-off during that process.
• Zenefits does a great job of reminding me if there are things coming up like benefits renewal, or legally mandated updates to renewing our employee handbook, new tax laws, etc. - so that I don't feel like there are important things slipping through the cracks.

Incentivized

• I'd like the job functions to be more up to date with technologic trends and movement - i.e AI roles, and DevOps
• I'd like to see more Technology data in Cendex to benchmark my company against
• I'd love to see a chatbot

Incentivized

• Support is a little bit tricky - they always get back, but isn't the most intuitive support as you have to go through a list of preset options for what you are wanting to contact them about
• No support for 9/80 schedule (every other Friday off)

Incentivized

Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.

Incentivized

It's a great, easy to use platform that allows all staff to easily engage at the appropriate level of engagement for their needs. It has saved us countless hours for how we track our staff and our ability to easily pull reports. I highly recommend this platform to anyone

Incentivized

So simple to use and really a few clicks to finding what you need, also appreciate the layout and alphabetical organisation. Not to mention how things are written out it makes finding templates a breeze and navigating to exactly what you need. Makes a stressful job so much easier!

Incentivized

It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.

It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.

Incentivized

We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error

Incentivized

Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful

Incentivized

This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error

Incentivized

I reached out to Brightmine support when i could not get logged in and I received a personal response within hours that was very helpful! I love that it was a real person and not automated. This type of support makes me feel that their support team truly cares about getting issues fixed timely.

Incentivized

Zenefits support staff and employees are great at what they do. They are friendly and extremely helpful. Questions and concerns submitted are always responded to in a timely manner. The explanations are thoughtful and quickly resolve the issues. If a solution can not be ready fixed they will work diligently until it’s resolved in full

Incentivized

Can't really say just because I would not know.

Incentivized

The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.

Incentivized

It went through successfully.

Incentivized

I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it

Incentivized

Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits

Incentivized

Having used both Mineral and Brightmine, overall I think they are comparable tools. Brightmine has stood out as being an easy to use platform. I also appreciate that when searching for information, on the Brightmine site, there are suggestions links/additional links presented which helps me to truly find more information on the topic I am looking for - I find that very proactive.

Incentivized

We used QuickBooks Online Payroll from 2014 to 2019 and transitioned to Zenefits Payroll at the beginning of 2020 when Zenefits Payroll shortly after Zenefits Payroll became available in all 50 states. We made the transition to provide our employees with one powerful app to view their paystubs, request time off, view their benefits information, manage their pre-tax spending accounts, and look up contact information of their fellow team members

It can be used across all disciplines on our team, from recruiting to training, to our generalist team. Our legal team could also jump in and use it to research.

Incentivized

It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers

Incentivized

• Brightmine reduces the time it would take me to research certain items on my own. As a consultant, this increases my capacity, allowing me to take on additional clients and increase my revenue.
• Using Brightmine saves me from needing to hire someone to help me perform research or to help me stay up-to-date on changing laws. Although I pay for the service, it is at least 80% less than an employee would cost.

Incentivized

• Lost time. I spent more time trying to fix problems than doing many of these tasks manually the year before.
• Lost money. Given the product was a headache, I wasted the onboarding fee, the subscription fee, and am now paying delinquent fees to tax authorities.
• Stress. I've got a company to lead, dealing with payroll issues every month does not help.