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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brightmine

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.N/A

    Thomson Reuters Westlaw

    Score9.6 out of 10
    N/AWestlaw, now supported by Thomson Reuters is a legal research software and database, emphasizing access to a breadth of case law.

    $115

    per month

    Pricing
    BrightmineThomson Reuters Westlaw
    Editions & Modules
    No answers on this topic
    Westlaw Edge Single State Essentials
    $115.00
    per month
    Westlaw Edge Single State Primary Law
    $183.20
    per month
    Westlaw Edge Single State Primary Law
    $237.00
    per month
    Westlaw Edge All States Primary Law
    $249.60
    per month
    Westlaw Edge All States and Federal Primary Law
    $315.20
    per month
    Westlaw Edge Single State Primary Law and Analytical
    $404.00
    per month
    Westlaw Edge Premium
    $582.00
    per month
    Offerings
    Pricing Offerings
    BrightmineThomson Reuters Westlaw
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BrightmineThomson Reuters Westlaw
    Considered Both Products
    Brightmine
    No answer on this topic
    Thomson Reuters
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    66 Answers
    50%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    53 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    67 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    38 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    39 Answers
    No answers on this topic
    User Ratings
    BrightmineThomson Reuters Westlaw
    Likelihood to Recommend
    8.4
    (188 ratings)
    9.5
    (12 ratings)
    Likelihood to Renew
    8.8
    (19 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (9 ratings)
    9.5
    (3 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    1.1
    (2 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    6.5
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    4.5
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    4.9
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    4.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrightmineThomson Reuters Westlaw
    Likelihood to Recommend
    Brightmine
    When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.
    Incentivized
    Read full review
    Thomson Reuters
    Perhaps well-suited in enterprise agreements where many users need access to many areas, and a giant contract is cost effective. This was a good company to work with as a student and instructor where value was not my specific concern. I cannot speak to the value paid by the responsible party in that context.
    Read full review
    Pros
    Brightmine
    • Keep me informed of regulatory changes
    • Has great matrices on a per state basis for multiple regulatory topics, such as payment of final wages, etc.
    • Provides resources such as labor law posters for updating
    • Has a great handbook tool for creating and updating handbooks with well written policies that are easy to edit and customize.
    Incentivized
    Read full review
    Thomson Reuters
    • The headnotes allow me to quickly read through the key aspects of the case.
    • Keycites make for quick efficient searches.
    • The flagging system is great for making sure the case is still good law.
    • Ability to save highlighting and comments on cases makes for organized research.
    Incentivized
    Read full review
    Cons
    Brightmine
    • Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
    Incentivized
    Read full review
    Thomson Reuters
    • The program logs me off rather quickly when I have a window open stagnant on Practical Law. As I don't believe Practical Law bills per minute of use, I wish it would stay open longer.
    • Most of the corporate forms are still unavailable or not maintained in all 50 states. Would love to see practicioners like myself used as resources to get those updated and current.
    Incentivized
    Read full review
    Likelihood to Renew
    Brightmine
    Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
    Incentivized
    Read full review
    Thomson Reuters
    There is no real competition
    Incentivized
    Read full review
    Usability
    Brightmine
    The website is so easy to use and navigate through. I check this website weekly on the states I am responsible for, and it is so well organized to quickly find those states. I also use this to check up on information with policies and laws I run into and all the information is quick and easy to find.
    Incentivized
    Read full review
    Thomson Reuters
    The specific product ordered was fine, but it was far too easy to mindlessly incur ancillary charges without warning. This is much less user friendly than other, similar providers of services such as LexisNexis. The Thomson Reuters Westlaw experience is not intuitive when compared to other, similar providers and ended up being less cost effective.
    Read full review
    Reliability and Availability
    Brightmine
    It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Performance
    Brightmine
    Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Support Rating
    Brightmine
    The initial support was brilliant with a colleague who showed us how to use the platform, as the platform is so easy to navigate we havent had further support but i know if i needed any i could contact brightmine to offer the support. It is so easy to use so havent needed to
    Incentivized
    Read full review
    Thomson Reuters
    I was passed around like a hot potato and nameless responders were somewhat disrespectful and "snippy." There was no offer to resolve the issue I complained about, and I was basically made to feel as though I was lying about the problem. The solution was easy: fix my customized home screen to remove the possibility of wandering into a non-subscription area. This fix was never offered or pursued. Instead, I was offered the option of signing up for additional services.
    Read full review
    Online Training
    Brightmine
    The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Implementation Rating
    Brightmine
    I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Alternatives Considered
    Brightmine
    Brightmine has more expansive details of state laws than SHRM. We often receive SHRM articles that offer new insight or instruction on compliance. Although these articles are valuable, they may have gaps in knowledge that can be fulfilled through Brightmine. Both are great resources, and we utilize both platforms.
    Incentivized
    Read full review
    Thomson Reuters
    Like I said earlier, I previously used Lexis as the legal research tool. I did like Lexis because it was very easy to navigate, and you were able to utilize their Shepherds tool for case citations. However, I felt that their bank or library of cases, legal standards or precedents, and providing the user with the quality of case law needed was subpar. [Thomson Reuters] Westlaw far exceeds [its] competitors when it comes to the necessary elements needed for legal practice/research.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Brightmine
    The price is too expensive and there is not clear transparent pricing model.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Scalability
    Brightmine
    WE only use it in HR but, I have no doubt that it could be scaled across other sites / teams.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Professional Services
    Brightmine
    No issues.
    Incentivized
    Read full review
    Thomson Reuters
    No answers on this topic
    Return on Investment
    Brightmine
    • It reduces my spend on employment lawyers
    • Saves us time researching certain topics
    • It saves me time and money not having to create documents from scratch
    • It gives me a head start in developing training with downloaded templates I can adapt
    Incentivized
    Read full review
    Thomson Reuters
    • Accident report does not have auto insurance information, but [Thomson Reuters] Westlaw was able to locate information needed to make sure a client's injuries were taken care of
    • Case Citations in response to defendants' motions in trial citing decisions that are against our clients
    Incentivized
    Read full review
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