Brightmine vs. Thomson Reuters Westlaw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightmine
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.N/A
Thomson Reuters Westlaw
Score 9.5 out of 10
N/A
Westlaw, now supported by Thomson Reuters is a legal research software and database, emphasizing access to a breadth of case law.
$115
per month
Pricing
BrightmineThomson Reuters Westlaw
Editions & Modules
No answers on this topic
Westlaw Edge Single State Essentials
$115.00
per month
Westlaw Edge Single State Primary Law
$183.20
per month
Westlaw Edge Single State Primary Law
$237.00
per month
Westlaw Edge All States Primary Law
$249.60
per month
Westlaw Edge All States and Federal Primary Law
$315.20
per month
Westlaw Edge Single State Primary Law and Analytical
$404.00
per month
Westlaw Edge Premium
$582.00
per month
Offerings
Pricing Offerings
BrightmineThomson Reuters Westlaw
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BrightmineThomson Reuters Westlaw
Best Alternatives
BrightmineThomson Reuters Westlaw
Small Businesses
Rippling
Rippling
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
Rippling
Rippling
Score 8.9 out of 10

No answers on this topic

Enterprises
SAP SuccessFactors HCM
SAP SuccessFactors HCM
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
BrightmineThomson Reuters Westlaw
Likelihood to Recommend
8.4
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
-
(0 ratings)
Usability
8.8
(0 ratings)
9.5
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
1.1
(0 ratings)
Online Training
9.1
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
6.5
(0 ratings)
-
(0 ratings)
Ease of integration
4.5
(0 ratings)
-
(0 ratings)
Product Scalability
8.3
(0 ratings)
-
(0 ratings)
Vendor post-sale
4.9
(0 ratings)
-
(0 ratings)
Vendor pre-sale
4.9
(0 ratings)
-
(0 ratings)
User Testimonials
BrightmineThomson Reuters Westlaw
Likelihood to Recommend
It is an invaluable tool if you don't have in house counsel and you don't want to always be contacting outside counsel for information. The resources in the platform cannot be found anywhere else. You don't get this level of content from SHRM, and I feel confident with the information because I know it is a legal entity that runs the platform, not an association.
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Perhaps well-suited in enterprise agreements where many users need access to many areas, and a giant contract is cost effective. This was a good company to work with as a student and instructor where value was not my specific concern. I cannot speak to the value paid by the responsible party in that context.
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Pros
  • Legal updates - keeping up with constant changes.
  • Great letter and other document templates.
  • Useful and well formatted Policy Templates - helping us keep up with changes to legislation.
  • Handy dashboard with trending topics, updated & last viewed items.
  • Daily newsletter updates are very useful for keeping up with current issues and changes to policies.
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  • The headnotes allow me to quickly read through the key aspects of the case.
  • Keycites make for quick efficient searches.
  • The flagging system is great for making sure the case is still good law.
  • Ability to save highlighting and comments on cases makes for organized research.
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Cons
  • I'd like the job functions to be more up to date with technologic trends and movement - i.e AI roles, and DevOps
  • I'd like to see more Technology data in Cendex to benchmark my company against
  • I'd love to see a chatbot
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  • The program logs me off rather quickly when I have a window open stagnant on Practical Law. As I don't believe Practical Law bills per minute of use, I wish it would stay open longer.
  • Most of the corporate forms are still unavailable or not maintained in all 50 states. Would love to see practicioners like myself used as resources to get those updated and current.
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Likelihood to Renew
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
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There is no real competition
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Usability
So simple to use and really a few clicks to finding what you need, also appreciate the layout and alphabetical organisation. Not to mention how things are written out it makes finding templates a breeze and navigating to exactly what you need. Makes a stressful job so much easier!
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The specific product ordered was fine, but it was far too easy to mindlessly incur ancillary charges without warning. This is much less user friendly than other, similar providers of services such as LexisNexis. The Thomson Reuters Westlaw experience is not intuitive when compared to other, similar providers and ended up being less cost effective.
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Reliability and Availability
It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
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No answers on this topic
Performance
Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
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No answers on this topic
Support Rating
I reached out to Brightmine support when i could not get logged in and I received a personal response within hours that was very helpful! I love that it was a real person and not automated. This type of support makes me feel that their support team truly cares about getting issues fixed timely.
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I was passed around like a hot potato and nameless responders were somewhat disrespectful and "snippy." There was no offer to resolve the issue I complained about, and I was basically made to feel as though I was lying about the problem. The solution was easy: fix my customized home screen to remove the possibility of wandering into a non-subscription area. This fix was never offered or pursued. Instead, I was offered the option of signing up for additional services.
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Online Training
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
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No answers on this topic
Implementation Rating
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
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No answers on this topic
Alternatives Considered
Having used both Mineral and Brightmine, overall I think they are comparable tools. Brightmine has stood out as being an easy to use platform. I also appreciate that when searching for information, on the Brightmine site, there are suggestions links/additional links presented which helps me to truly find more information on the topic I am looking for - I find that very proactive.
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Like I said earlier, I previously used Lexis as the legal research tool. I did like Lexis because it was very easy to navigate, and you were able to utilize their Shepherds tool for case citations. However, I felt that their bank or library of cases, legal standards or precedents, and providing the user with the quality of case law needed was subpar. [Thomson Reuters] Westlaw far exceeds [its] competitors when it comes to the necessary elements needed for legal practice/research.
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Scalability
It can be used across all disciplines on our team, from recruiting to training, to our generalist team. Our legal team could also jump in and use it to research.
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No answers on this topic
Return on Investment
  • Brightmine reduces the time it would take me to research certain items on my own. As a consultant, this increases my capacity, allowing me to take on additional clients and increase my revenue.
  • Using Brightmine saves me from needing to hire someone to help me perform research or to help me stay up-to-date on changing laws. Although I pay for the service, it is at least 80% less than an employee would cost.
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  • Accident report does not have auto insurance information, but [Thomson Reuters] Westlaw was able to locate information needed to make sure a client's injuries were taken care of
  • Case Citations in response to defendants' motions in trial citing decisions that are against our clients
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