BrightHR vs. SAP SuccessFactors HCM

BrightHR has made it so much easier for us to manage our HR function and we like the simplicity of the interface. There are a few frustrating issues (see cons), but these could easily be corrected in future releases which would make the system even better.

Incentivized

It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.

Incentivized

• People Overview on home page shows a snapshot of the day's activities. Great for seeing who is on leave at a glance.
• Easy to read employee hub section and ability to manage teams.
• Booking leave absence is simple and straightforward in BrightHR.
• Shows the annual leave balance in a clear visual way

Incentivized

• The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
• Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
• Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Incentivized

• Notifications for requests should be optional based on individual employees. For example an admin won’t necessarily want every staff members leave requests by email and push notification. The settings only currently allow for notifications for everyone or no one. Being assigned as a manager may not allow data viewing required of wider staff.
• Toil should automatically be accrued into a balance if the employees clocked in time amounts to more than the target hours. It shouldn’t have to be calculated and requested.
• When reviewing hours worked for the week, the history calculation should take into account approved leave and sickness etc. I have a staff members target of 37 hours, but if their hours show 29 hours worked then I have to work out why they worked less. It should account for this if the absence is approved.

• I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.

Incentivized

It's not entirely my decision - we are members of a 'community' of veterinary practices who have signed up to the contract with pensinusla and have bright hr as part of that contract however, I am usually involved in the tender process as I am one of the biggest users of both bright hr and the services from peninsula

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

It is quite good. Has alot of useful features such as the inbuilt learning / trainings. I really like the clock in function where admin can update or edit staff clock in times. I love the easily accessable annual leave section where we can easily see wat annual leave a staff has. However what would be useful is for 0 hour staff due to them not automatically having 17/28 days annual leave, if it can calculate itbased on hours they work

Incentivized

SAP SuccessFactors is great from a user perspective I think where we hold ourselves back in lack of rolling out new features internally and configuration. Overall product is good and offering is complete with minimal application of external vendors to manage individual needs.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

The team are proactive, having an advocacy team is just amazing and a great way to really understand their product roadmap and have input into useful features or feedback

Incentivized

SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

it was fairly easy to do but timely as i had to enter everything from scratch - i didn't at the time realise how important it was to set up the variable or fixed working pattern correctly given future changes as this is very tricky once it has been set up and i wished i had been aware that sometimes you can't make future changes without deleting the whole profile and starting again

Incentivized

Key insights for a successful SAP SuccessFactors implementation center on Change Management, ensuring user adoption through early stakeholder engagement and robust training; Business Process Design, which requires defining clear strategic objectives, leveraging best practices, and meticulous integration planning with existing systems; and Strong Project Execution, which involves securing leadership buy-in, allocating the right resources, defining measurable success metrics, and carefully managing the complex task of data migration and quality.

Incentivized

We use Sage Payroll for salaries and we also use Sage 50 and 200 but only for accounting records. We looked at Sage HR but found that it was not particularly easy to use and links to payroll were not satisfactory. We were not looking for software when we took Bright HR. It was part of our contract with Peninsula and we have been very pleased with the outcome

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

• Able to reduce one member of staff in personnel from 5 days to 3 days.
• Able to reduce time spent by payroll on holiday records significantly and improve accuracy significantly.
• Able to improve control of sick absence and improve record keeping.
• BLIP meant we did not need to buy expensive attendance software.
• Looking at possible use of payroll and other aspects of Bright HR not used at present.

Incentivized

• It helps better in the tedious task of job posting, it's automated to social handles.
• Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
• Reduces most of the cost in HR operations and future-proof technology with continuous improvement.

Incentivized