BrightHR vs. Public Safety Pro powered by Incode

BrightHR has made it so much easier for us to manage our HR function and we like the simplicity of the interface. There are a few frustrating issues (see cons), but these could easily be corrected in future releases which would make the system even better.

Incentivized

Using the entire Incode Public Safety suite (CAD/Mobile CAD/RMS/E-Citations/Court) allows municipal police departments to create a connected system of information that can share records and reduce the administrative burden on staff to complete the necessary steps of completing all law enforcement reports. But, if you cannot bundle the systems using IPS as a stand-along RMS system will help departments complete professional, detailed, and accurate reports and be able to research crime data to direct resources. Some small departments may not have a dedicated drug investigator function, but for those that do, their system needs to add a narcotics module to better manage informants, buy money expenditures, case data. There are ways to use the system to accomplish these tasks but can be improved.

Incentivized

• People Overview on home page shows a snapshot of the day's activities. Great for seeing who is on leave at a glance.
• Easy to read employee hub section and ability to manage teams.
• Booking leave absence is simple and straightforward in BrightHR.
• Shows the annual leave balance in a clear visual way

Incentivized

• Report dashboards-user defined updated.
• Mobile CAD-Calls, maps, chat messages, and alerts.
• Accurate electronic IBR data transfer.

Incentivized

• Notifications for requests should be optional based on individual employees. For example an admin won’t necessarily want every staff members leave requests by email and push notification. The settings only currently allow for notifications for everyone or no one. Being assigned as a manager may not allow data viewing required of wider staff.
• Toil should automatically be accrued into a balance if the employees clocked in time amounts to more than the target hours. It shouldn’t have to be calculated and requested.
• When reviewing hours worked for the week, the history calculation should take into account approved leave and sickness etc. I have a staff members target of 37 hours, but if their hours show 29 hours worked then I have to work out why they worked less. It should account for this if the absence is approved.

• The addition of a narcotics module would allow for better management of confidential informants or a source separate from the master name index files.
• Advanced property room management functions using bar code scanning devices.
• Same options for date ranges across all fields. The ability to choose the "Last 24 hours" style instead of the date range makes selection much easier to pull data. Many fields have this function but not all.

Incentivized

It's not entirely my decision - we are members of a 'community' of veterinary practices who have signed up to the contract with pensinusla and have bright hr as part of that contract however, I am usually involved in the tender process as I am one of the biggest users of both bright hr and the services from peninsula

Incentivized

It is quite good. Has alot of useful features such as the inbuilt learning / trainings. I really like the clock in function where admin can update or edit staff clock in times. I love the easily accessable annual leave section where we can easily see wat annual leave a staff has. However what would be useful is for 0 hour staff due to them not automatically having 17/28 days annual leave, if it can calculate itbased on hours they work

Incentivized

The team are proactive, having an advocacy team is just amazing and a great way to really understand their product roadmap and have input into useful features or feedback

Incentivized

it was fairly easy to do but timely as i had to enter everything from scratch - i didn't at the time realise how important it was to set up the variable or fixed working pattern correctly given future changes as this is very tricky once it has been set up and i wished i had been aware that sometimes you can't make future changes without deleting the whole profile and starting again

Incentivized

We use Sage Payroll for salaries and we also use Sage 50 and 200 but only for accounting records. We looked at Sage HR but found that it was not particularly easy to use and links to payroll were not satisfactory. We were not looking for software when we took Bright HR. It was part of our contract with Peninsula and we have been very pleased with the outcome

Incentivized

• Able to reduce one member of staff in personnel from 5 days to 3 days.
• Able to reduce time spent by payroll on holiday records significantly and improve accuracy significantly.
• Able to improve control of sick absence and improve record keeping.
• BLIP meant we did not need to buy expensive attendance software.
• Looking at possible use of payroll and other aspects of Bright HR not used at present.

Incentivized

• IPS delivered a product as described and demonstrated by the sales team-it will do what they say it will do and do it well!
• Provide citizens and elected officials accurate crime data
• User-defined reports approval flows, that include use of force reporting embedded into the incident, accurate property room management, and master name, vehicle, and gun index to track each of these items.

Incentivized