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BrightHire vs. InterviewStream Hire

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrightHire

    Score5.6 out of 10
    N/ABrightHire is performance optimization technology for recruiting teams from the company of the same name in New York.N/A

    InterviewStream Hire

    Score6 out of 10
    N/AInterviewStream Hire is a video recruiting solution. Some key features include: Pre-Recorded Video, Live Video with ZOOM, Fully Customized Experience and Share Videos.N/A
    Pricing
    BrightHireInterviewStream Hire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightHireInterviewStream Hire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    BrightHireInterviewStream Hire
    Likelihood to Recommend
    5.5
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    BrightHireInterviewStream Hire
    Likelihood to Recommend
    BrightHire
    Overall BrightHire has a really nice UI and is very simple to use. It is also quite fast. It appears as "Notetaker" for your company during the interview. However I am unsure of its capabilities (at this time) to very accurately capture transcripts in languages that are not English (it could be but I cannot attest to it right now). Its ability to capture technical jargon is not perfect. I would recommend using BrightHire when you you are conducting non technical interviews at this time
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    InterviewStream
    I always recommend this product to companies of all sizes who are looking for a reliable way to add virtual interviewing to their assessment strategy. There are 50+ vendors in this space right now but none of them have been around as long as InterviewStream. Their product is especially good for high volume scenarios but we've used it for all levels from executives down to hourly employees. We even used it internally for succession planning interviews and internal mobility
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    Pros
    BrightHire
    • Identifying the percentage of time the candidate/interviewer speaks during the interview
    • Captures accurate transcript (in english) of the interview
    • Allows to fill out scorecards very fast
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    InterviewStream
    • Simple interface. It's not a flashy product with claims of artificial intelligence or machine learning, etc. It just gets the job done for a fair price.
    • Reliable. While we have had some minor issues from time-to-time with live interviews, the recorded interviews have worked fine in several countries around the world.
    • Support. Our customer success person was always available and helpful.
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    Cons
    BrightHire
    • Capturing transcripts acurrately in languages other than english
    • Accuracy of the AI notes generated by BrightHire as key points is not the best (the tool skews the findings a bit)
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    InterviewStream
    • Reporting could be better. Would love to see more stats around where our users are dropping off, invited vs. completed metrics and ROI numbers as well.
    • A better database of technical interview questions.
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    Alternatives Considered
    BrightHire
    No answers on this topic
    InterviewStream
    We looked at several video interview companies when we made a purchase decision. With the exception of HireVue, they're all about the same. We just went with InterviewStream because they had the most experience in the industry and their pricing was fair. HireVue is a premium product who tries to distance themselves from the video interview space by claiming that they are a collaboration/training tool or an AI assessment tool. They're wayyyy overpriced for what they offer if you just want video interviewing. And their sales process is high pressure and a little bit slimy to be honest. If you need a proven tool that has been around, InterviewStream is good.
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    Return on Investment
    BrightHire
    • Saving time in filling out scorecards
    • Accuracy of the interview transcripts, which reduces any potential bias
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    InterviewStream
    • We took a 7 step interview process in one of our high volume areas down to 3 steps. This saved 2 weeks in time to hire and increased our conversion rate with top candidates by 20% (presumably because we moved faster).
    • We saved $100,000 minimum in travel expenses in the first year. We don't know the exact amount because much of these costs are hidden in the business, but we could track at least $100k in hard costs.
    • Negatively, I'd say we lost a little bit of street credibility on sites like glassdoor where people would vent that they didn't like recorded video interviews. Over time that feedback dwindled as this strategy has been adopted by more companies.
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