Brighter PSA vs. BugTracker.net

Brighter PSA

BugTracker.net

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Brighter PSA	N/A	Small Businesses (1-50 employees)	Brighter PSA (formerly Metis) is cloud-based software for professional service businesses focused on profitability and growth, with teams of up to 100 people who have realized that spreadsheets and ad-hoc tools just won't do it. Brighter PSA brings together sales pipeline management, job profitability control, resource planning, timesheet and expenses capture and time-off management into a single, simple product with a user-friendly design.	$25 per user
BugTracker.net	Score7.5 out of 10	N/A	N/A	N/A

Pricing

Brighter PSA

BugTracker.net

Metis Core: $25.00
per user

No answers on this topic

Pricing Offerings
Brighter PSA	BugTracker.net
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Required

No setup fee

Metis provides free set-up services and integration support.

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Best Alternatives
	Brighter PSA	BugTracker.net
Small Businesses	Autotask PSA Score8.9 out of 10	Sentry Score9.1 out of 10
Medium-sized Companies	Planview AdaptiveWork Score7.4 out of 10	Sentry Score9.1 out of 10
Enterprises	Planview AdaptiveWork Score7.4 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Brighter PSA	BugTracker.net
Likelihood to Recommend	- (0 ratings)	6.4 (2 ratings)
Likelihood to Renew	- (0 ratings)	7.2 (2 ratings)

User Testimonials
	Brighter PSA	BugTracker.net
Likelihood to Recommend	Brighter Connections Group No answers on this topic	Open Source See above. Recommended questions: What type of feedback or tracking will we be doing? Will this need to be client-facing? How will we track content edits? How many users will be assigned to issues in a given project? Incentivized Kat Jenkins Vice President of Strategic Planning Read full review
Pros	Brighter Connections Group No answers on this topic	Open Source Ability to split our multiple projects and assign a user base. Ability to set permissions based on user base/ roles. Customization of fields on a project level. Incentivized Don Schminkey Project Manager Read full review
Cons	Brighter Connections Group No answers on this topic	Open Source User interface for client-facing feedback Content and design updates tracking Incentivized Kat Jenkins Vice President of Strategic Planning Read full review
Likelihood to Renew	Brighter Connections Group No answers on this topic	Open Source I would plan on renewing and staying with BugTracker.net simply because it is a no nonsense easy to use tool. Once you get it set up and understand the small nuances with this custom piece of software, it really is a great tool to help your organization get started with Defect Management and BugTracking without having to drop several thousands of dollars on tools that are more fluff than function. Incentivized Don Schminkey Project Manager Read full review
Alternatives Considered	Brighter Connections Group No answers on this topic	Open Source I didn't choose the product or evaluate other options, but I've been satisified with it except for tracking content changes. Incentivized Kat Jenkins Vice President of Strategic Planning Read full review
Return on Investment	Brighter Connections Group No answers on this topic	Open Source Decreased turn around time for defect fixes. Smoother builder deploys Clearer communication from QA to Dev Team Incentivized Don Schminkey Project Manager Read full review
ScreenShots	Brighter PSA Screenshots