Brightcove vs. Gumlet

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.

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I think Gumlet is suitable for any content creator that makes videos for clients as well as for small businesses that want to host videos on their website to promote their products/services. If you want to make quick videos sharing your screen you have to do this using a different tool then export your footage and manually upload to Gumlet so it's not ideal for that

• Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
• The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
• The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.

• Speedy transcoding, hosting, and streaming of my film media
• Privacy Features (Passwords, private, unlisted, geo-blocking of select countries, etc.)
• Automated AI subtitling / transcription of my content for no additional fee
• Extensive Analytics, reports about my content
• Additionally offers direct download links for my content
• Attractive Player customization, hide Gumlet logo if so wanted, change highlight color of the player, upload own logo
• Very attractive value proposition with the current special lifetime deal

• The code for customizing the video player can be made easier, I think it still uses BEML code.
• Easily accessible ready made code will help users like me to implement a cool looking player.
• I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
• Again if I could work with someone to price for small, medium and large businesses that would be great.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• More documentation, things works but sometimes you want more details.
• Need more time as the amount if generous, but since it's so good you want to use it more for everything.
• It works really well so there's nothing but nitpicking. If you have to do that then it's not that big of a deal.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.

1 is because I have purchased the lifetime offer from Appsumo, therefore does not need to renew any subscription from Gumlet, however the monthly subscription of the custom domain is makes us quite limited in terms of using 1 account to host few domains.

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Invited by the Vendor

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Very usable! I don't see any major flaws

It is already at a very good place in terms of delivering what it is intended to do. Of course, there are always opportunities to improve. Gumlet is replacing strong video hosting services like Vimeo, YouTube, Wistia etc. so it needs to be positioned to deliver video streaming competitively to be relevant and worth recommending.

We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

This is probably the biggest factor for Gumlet. Their support team is fantastic and always professional. Most support inquiries through their chat get answered in minutes.

It was quick and easy. We found that the import from Vimeo wasn't pulling in the highest original quality so we manually uploaded our clips.

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).

Some of our clients use Vimeo Livestream and find it overly complicated. Gumlet hasn't released it yet, but considering how easy it is to use their other services, I trust it will be just as easy to live stream - with the bonus of the content protection. Vimeo is overpriced for what they offer, and charge for DRM as an additional add-on on top of their industry-grade CDN. Wistia doesn't have download protection. Way too easy to download and resell content.

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Invited by the Vendor

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• Again, there has been a huge cost savings which significantly improved our ROI
• There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
• Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.

• Gumlet compared has no higher costs associated
• Faster page load times improved user experience
• High-quality video content without buffering improves conversion rates for businesses
• Smoother viewing experience increases user engagement and retention.
• Reduction of unnecessary data usage leads to lower bandwidth costs
• Integrated analytics can provide insights into viewer behavior

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info