Bridge Learning Platform vs. Quantum Workplace Performance Management Platform

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

Our veterinary hospital is open 24/7. The Quantum Workplace platform is well suited to our staffing situation. It allows for a flow of information in a timely manner to everyone. It allows for people that work opposite shifts to work on the same project without missing a beat. We have searched long and hard for systems/programs to enhance our business rather than create more work and Quantum Workflow has done just that.

Incentivized

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• The installation team is wonderful to work with. They are patient, solution minded and very efficient with my time.
• Quantum Workplace GoalPost fully opens doors that as a one-woman HR department I have struggled to crack open over the last 3 years. A definite breath of fresh air for our team.

Incentivized

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

• I would like to have Quantum Workplace develop a full-board ATS system as well as HRIS system. I love the platform Quantum Workplace uses and if all of my systems were as user friendly as this one then my job would be far easier and would free up time for me to be more pro-active rather than consistently having to be reactive.
• Having a little more guidance on how to use the Goals portion in regards to how to actually set up the goals in the program in a way that makes tracking make sense would be helpful. For example, I would love to have a few examples of different types of goals and styles of tracking to help me know how to get the most out of the program.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

Make the time to be thoughtful in your development but don't be afraid to ask your Quantum Workplace team for help. They do this every day and have wonderful insight into how to make the systems work based on your company's needs

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

We carefully evaluated at least 6 different platforms. Quantum was the clear winner. It is user friendly, flexible to our needs and appealing to look at. Combine that with sales & development team being easy to work with made the decision simple.

Incentivized

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized

• GoalPost has inspired better communication which has increased awareness and the flow of information. This allows us to provide better customer service and better patient care.

Incentivized