Bridge Learning Platform vs. Impraise

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

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If you're a SMB looking for a cost-effective solution with a great team to support you in implementation, Impraise is a great solution! As you scale, or if your reviews are complex with various cycles during different timelines, this may not be the right tool for you. All and all, they provided flexibility to ensure our folks had productive feedback conversations 2x/year, and also gave folks the optionality to ask/give real-time and regular feedback above and beyond reviews.

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• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

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• Personalized customer service and high touch support
• Mobil friendly
• Generally customizable to fit various needs

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• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

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• Impraise was not a solution that could scale with us to 3,000+ employees.
• It was not easily integrated with other HRIS and HR tools we were using
• As reviews got more complex, it being less and less user friendly

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It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

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Even our folks who fought using it realized how easy it was once they took their first course.

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Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

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Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

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Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

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Impraise is a strong tool for smaller teams given their high-touch customer service and flexible product. As you scale and need more integrated, complex solutions, a system like Workday may make more sense for your business.

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• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

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• Impraise was critical for our bi-annual review process
• Strong tool for the price

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