TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brex

    Score9.7 out of 10
    N/ABrex headquartered in San Francisco offers a corporate card for expenses, ecommerce, as well as rewards card, and travel expense management.

    $12

    per month per user

    Invoiced

    Score7.9 out of 10
    N/AInvoiced in Austin offers their invoicing and AR automation platform, providing a platform for collecting online payments or presenting electronic invoices, AR analytics, and support for subscription-based business management on higher service tiers with subscription analytics (e.g. churn, pricing plan management, etc.).N/A
    Pricing
    BrexInvoiced
    Editions & Modules
    Essentials
    $0
    per month per user
    Premium
    $12
    per month per user
    Enterprise
    Custom Pricing
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    BrexInvoiced
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BrexInvoiced
    Considered Both Products
    Brex
    No answer on this topic
    Invoiced
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    BrexInvoiced
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    BILL Spend & Expense
    Score8.9 out of 10
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    Score8.2 out of 10
    Enterprises
    Emburse Chrome River
    Score9.1 out of 10
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    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrexInvoiced
    Likelihood to Recommend
    9.0
    (8 ratings)
    6.5
    (3 ratings)
    Support Rating
    9.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrexInvoiced
    Likelihood to Recommend
    Brex
    Very well suited for founders who are building companies in the US but are not US citizens. Works like a charm for start-ups who are looking for a cutting-edge product and not an outdated bank! Small-medium teams. Not well suited for those who are used to traditional banking and prefer in-person interaction or over the phone.
    Incentivized
    Read full review
    Invoiced
    A 1-10 employee company with no accounting system integration needs and no customization may be suited for Invoiced. Although I wish I could, I cannot in good faith recommend any other scenario for which Invoiced is the right solution. Perhaps a subscription service that is very streamlined on autopay could work as well, but I cannot speak to that scenario directly. I do not think Invoiced can be trusted to integrate with accounting software, certainly not NetSuite, given the aforementioned reasons. There is a very high risk of system failures, connection breaks, improper code built into the core bundles, and they will blame the company for anything that is not totally standard operations. In summary, if your business does anything unique at all from a transaction lens, I would be very careful as Invoiced may promise to handle it in a Sales pitch, and then 9 months later it could still be unsolved. All the while, they are charging you even if the product is not launched, and they also will not let you terminate, because Invoiced will deny a "breach" even in the face of a directly observable example just to ride out the contract and keep all the money.
    Incentivized
    Read full review
    Pros
    Brex
    • Rewards - The rewards were the main reason for us switching. Our previous card provider did not have a good rewards program.
    • User Interface and experience - When a charge is recorded on the Brex card, users immediately receive a text notification asking them to send a picture of their receipt. Brex automatically attaches the receipts to the charge which has saved our users a significant amount of time.
    Incentivized
    Read full review
    Invoiced
    • Easy to use interface
    • Quickbooks integration
    • Lots of data reporting options
    Incentivized
    Read full review
    Cons
    Brex
    • It can be somewhat confusing to transfer money between the credit card and bank side
    • More help identifying areas of overspending
    • More help tracking spending around specific accounts
    Incentivized
    Read full review
    Invoiced
    • Communication is the #1 failure - the Invoiced contract Term starts PRE-launch on day 1, yet Invoiced had an extremely slow and encumbered way of onboarding and trying to set us up.
    • Core Product: In our testing, their core product broke numerous times, and if this were in a live scenario we would have been devastated. Be very careful as they don't take ownership for maintaining their integrations with all software, and things can break at any moment with updates
    • Systems: Invoiced rolled out updates that contained faulty code and damaged our accounting system. The lack of expertise, at least in NetSuite, is very dangerous and I recommend having in-house develops watch Invoiced's moves very carefully if you do end up trying to use them.
    • Lack of Ownership: We tried to terminate multiple times, only be to requested over and over that they can fix the problems. We gave them more time since we were so heavily invested from a time perspective, but they did not own the failures and we were even lied to directly by senior management in a remarkable failure to adhere to basic deadlines.
    Incentivized
    Read full review
    Support Rating
    Brex
    Prompt and always extremely fast to respond. I also think the intuitiveness of their solution negates the need for much support
    Read full review
    Invoiced
    No answers on this topic
    Alternatives Considered
    Brex
    Divvy allows you to get hyper focused in on how much individuals are allowed to spend. Honestly it is comparable to Brex, but is more well suited for micromanaging organizational spend. Brex is good because I am able to give my employees limits that match our budgets and I don't care about micromanaging their spend.
    Incentivized
    Read full review
    Invoiced
    We selected Invoiced primarily due to their purported high level of customizations and flexibility to handle differing business needs. That, unfortunately, became the exact reason we terminated the contract though. They have a basic framework for something that could be really great, and the potential is there, but they lack the in-house expertise and the product is far too infantile at present. Major bugs and similar issues need to be stamped out first. I can only hope they take it as a learning experience.
    Incentivized
    Read full review
    Return on Investment
    Brex
    • No fee wire transfer.
    • Net 60 credit card terms is good for our cashflow.
    • Fast and easy employee credit cards saves us time.
    Incentivized
    Read full review
    Invoiced
    • Allows us to easily track our ARs
    • Allows us to keep track of past due ARs
    • Automates our invoicing/matching with Quickbooks
    Incentivized
    Read full review
    ScreenShots