Breezy HR vs. SilkRoad Recruiting

Working with many employees at the same time would be the perfect scenario to let us test all the potential that the Breezy HR platform has to offer, since its organizational capacity is large enough to be able to organize and coordinate the attendance and absence information of many workers without losing track of the job. Reviewing documents where data is needed about each employee's behavior, including their daily attendance hours, tracking of all the absences they have taken since starting at the company, and comments about their potential, which would be excellent for reporting during promotional seasons. The management of many employee lists through database services, which thanks to the platform's adaptation to cover external service software operations such as Microsoft Excel, means that it is possible to import employee databases when moving information from a storage platform.

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I think OpenHire is best for a small company (max about 2500 employees). The more employees you have the more HR people you should have and this can get expensive. I know most larger companies are using more advanced systems as well (Workday). During the selection process be sure to determine how many OpenHire users you would need. Ask whether your managers will be willing to work in the system as well or whether HR would have to own the entire process. If you are EEOC compliant, make sure you ask about diversity posting, APP tracking of applicants, and reporting needs. If you require an onboarding tool, SilkRoad offers RedCarpet. I found it to be very complex and hiring managers refused to use it. If you require an onboarding tool, definitely look into it. The demo may look great but there were a lot of implementation steps done to make it work and it just didn't fit our company culture. So make sure it fits yours.

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• Organization. It provided an incredible way to streamline applicants and their place in the process. With a strong search capability, you can find anyone no matter where they are in the process. And you can see if they've applied elsewhere in your company.
• User friendliness. Not everyone understands technology. Even more so when web programs are involved. I am well versed in programs like these, and did a lot of vetting before making our purchase, so training came easy. It also - to our happiness - came easily to people who've never seen these programs. Breezy was there to help with the issues we had understanding; however, we didn't need them much because the interface was just that easy.
• Options. They have third party integrations, and are willing to open to more. They want to make their program useful in more than one way. Breezy crew worked with us to link to our HRIS system. They also have a great many integrations that are relevant to any small business (we are not small, but this would be a great choice for a small company just starting out and seeking to understand what they need).

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• The ease of use when it comes to create requisitions from a hiring managers side of things is definitely a positive. It's very much user intuitive and the specifications can be completely customized as to what a company would like to appear within said requisition.
• Candidate correspondence is an absolute breeze as you can custom load templates into the system that can be edited at any time through an administrator in your company instead of having to go through a technical support team on the other side of things.
• Overall, it's a pretty no muss no fuss system to use as there's not a great layer of complication about it and like most things, spaced practice and consistent exposure to it tend to iron out those rough edges. From an administration standpoint, adding in locations and hiring managers is incredibly simplistic along with reporting functionality.
• Candidate folders have come a long way in the system and are much more user friendly at this point than when I began using the system some four years ago. It's very easy to shift candidate profiles between folders and edit on the fly.

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• Their calendar functionality is pretty clunky. For example, I am able to use the platform to easily propose times to multiple candidates, but it doesn't mark the option as unavailable once the candidate has booked the time. This has led me to be double-booked on multiple occasions. (We now just use a Calendly link).
• You're able to create a careers web page that automatically lists open jobs through Breezy, which is nice, but the customization is incredibly limited.
• While you can manage your whole hiring funnel from Breezy, it lacks the automation and other functions of some of the high dollar platforms.
• Breezy doesn't offer any templates or suggestions with how to build your funnel, so I can imagine that many customers miss out on functionality that could help streamline their workflow. I think they could really benefit from some 'getting started' suggestions and guides.

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• OpenHire's user roles can create issues depending on how your company's hiring process flows. For example, at one company, the hiring managers were extremely involved in screening candidates yet the system seems very geared towards use of centralized recruiters who distribute candidates. The lack of ability to customize roles and security to match our managers' needs created additional burden on HR as well as frustration from hiring managers.
• I experienced several problems uploading documents to accompany a candidate's offer. There was a limit on the number, size and type of attachments that could be included, and there was no alternative (as vetted with OpenHire) besides sending a separate correspondence to the candidate. I found this to appear unprofessional to the candidate as well as creating an extra step in the process for HR/recruiting.
• The requisition process had a few issues which created inefficiencies in the process. Firstly, for times when you need to post a role confidentially outside of your standard process, there was no way to designate the req as 'confidential'. Instead, you had to use the 'executive' status which created issues (ie: inaccurate data in reporting). Secondly, OpenHire was unable to upload the company directory of emails in the requisition approver fields so rather than being able to select from a drop-down or using a 'smart' field, you had to type each approver's email out manually thus increasing the potential for error and delay in the process.

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It's no fuss and does what we need at a very reasonable price, so I can't imagine why I'd switch.

It was a great solution for the company in all aspects, especially the cost. The company was not in a position to afford a solution such as Oracle PeopleSoft. The only reason we did not renew OpenHire was we got acquired by a much larger organization and started utilizing the tools that the parent company had available

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Me ayuda muchisimo es 100% redituable todos los días trabajo con breezy y ahi puedo programar entrevistas enviar y ver reporte de evaluaciones administrar la bolsa de empleo sin duda es muy completo y muy funcional. Todos podemos interactuar con un candidato y de acuerdo a los permisos involucrarnos, los candidatos estan en seguimeinto gracias a correos programados.

It's not a bad system to use, there just seems to be so much click through to get one task achieved. Once you know all the little routes and pieces it gets easier.

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The support is very frustrating. They don't research any issues and give you explanations that don't make sense, don't solve the issue, and don't make them seem trustworthy. The service levels are the most frustrating part of Breezy. The company gets defensive and upset if you tell them there's something in their software that needs to be fixed. It's constant and it's so exhausting to deal with them and their emotions. It's bizarre and it's so unprofessional.

The support for Silkroad is awful. I know they are working on it and it seems to be slightly better but it's still not great. I have had multiple cases I have never heard from them on, others I have had to follow-up multiple times and one that took a year

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It was really easy to get up and running, and the few questions I did have were answered nearly immediately via the in-app chat.

I liked that Breezy HR had an option to try it out before we committed. I also preferred the User interface of Breezy HR to other options we looked into. The pricing was very attractive as well. Plus it included more features than most competitors we demo-ed did

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NeoGov is a more simple system but just being able to require specific documents has been a huge time saver for us. Other elements in NeoGov aren't as robust but still it saves me a lot of time compared to OpenHire.

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• Breezy HR has cut our recruitment work load by about 30%. Breezy HR automates a lot of the process and cuts out a ton of manual work. This has allowed our recruiters to focus on the more important parts of the process thus resulting in higher quality hires.

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• The cost was very high
• It made managers more involved in the process
• It got managers involved earlier than they had been in the past
• It forced managers to stay involved in their recruiting and not just wait for HR to hire someone

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info