TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Braze

    Score8.9 out of 10
    N/ABraze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.N/A

    Marigold Engage

    Score8 out of 10
    N/AMarigold Engage (replacing the former Selligent Marketing Cloud) is an omnichannel marketing cloud platform. The technology provides actionable insights that help companies to deliver more personalized and valuable consumer engagements, resulting in compelling experiences across all channels. Marigold Engage combines universal data integration, AI-driven automation, and omnichannel execution, so marketing teams can run extensive campaigns with ease.N/A
    Pricing
    BrazeMarigold Engage
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrazeMarigold Engage
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    BrazeMarigold Engage
    Considered Both Products
    Braze
    Chose Braze
    In other CRM I experienced, no one was as powerful than Braze. The liquid language can be complex without bug. We can make great orchestrations. A strong point are the multi-canals! Even if we don't use SMS, others canals are very useful. But some points like datas are still a …
    Incentivized
    Chose Braze
    Braze hit on a lot of the needs from easy of data integration and ingestion, segmentation, automation flows, compliance documentation, as well as working with me to make it financially possible to be set up for success. Some of the other platforms offer more flexibility but …
    Incentivized
    Marigold
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    111 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    82 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    110 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    65 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    No answers on this topic
    User Ratings
    BrazeMarigold Engage
    Likelihood to Recommend
    9.1
    (82 ratings)
    8.8
    (2 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (49 ratings)
    -
    (0 ratings)
    Support Rating
    4.5
    (21 ratings)
    -
    (0 ratings)
    User Testimonials
    BrazeMarigold Engage
    Likelihood to Recommend
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    Pros
    Braze
    • Canvas feature has been really good for creating customer journey paths and long-term messaging campaigns.
    • They have been addressing feature requests to continue to improve the Canvas feature. One of the simplest but most-handy features is allowing Delay steps wait for a very specific date on a calendar -- so you can plan seasonal campaigns or when you have evergreen-style drip campaigns it allows for avoiding public holidays/etc.
    • The catalog feature provides a lot of use-cases and flexibility for personalizing comms or customizing comms for whitelabeled versions of our standard comms (for our B2B2C scenarios).
    • We use the catalog as a repository of our B2B2C brand info, messaging customization - it basically allows us to offer a whitelabeled configurable version of our optimized automated in-life comms in the branding of our b2b customers.
    Incentivized
    Read full review
    Marigold
    No answers on this topic
    Cons
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    Likelihood to Renew
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    Usability
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    Support Rating
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    Alternatives Considered
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    Return on Investment
    Braze
    No answers on this topic
    Marigold
    No answers on this topic
    ScreenShots