TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Braze

    Score8.9 out of 10
    N/ABraze is a customer engagement platform that enables relevant and memorable experiences between consumers and the brands they love. With Braze, global brands can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns and continuously evolve their customer engagement strategies.N/A

    Mailmeteor

    Score8 out of 10
    N/AMailmeteor is an email marketing platform for Gmail, that provides a way to run mail merge campaigns so that each recipient gets a personalized email. Users can then send personalized emails with Gmail.

    $9.99

    per month 2000 emails per day

    Pricing
    BrazeMailmeteor
    Editions & Modules
    No answers on this topic
    Premium
    $9.99
    per month 2000 emails per day
    Pro
    $24.99
    per month 2000 emails per day
    Business
    $49.99
    per month 2000 emails per day
    Offerings
    Pricing Offerings
    BrazeMailmeteor
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BrazeMailmeteor
    Considered Both Products
    Braze
    No answer on this topic
    Mailmeteor
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    111 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    82 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    110 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    65 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    No answers on this topic
    Features
    BrazeMailmeteor
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Braze and Mailmeteor
    Feature
    Braze
    -
    Ratings
    Mailmeteor
    9.1
    1 Ratings
    14% above category average
    WYSIWYG email editor00 Ratings9.01 Ratings
    Dynamic content00 Ratings9.01 Ratings
    Landing pages00 Ratings8.01 Ratings
    A/B testing00 Ratings8.01 Ratings
    Email deliverability reporting00 Ratings10.01 Ratings
    List management00 Ratings10.01 Ratings
    Triggered drip sequences00 Ratings10.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Braze and Mailmeteor
    Feature
    Braze
    -
    Ratings
    Mailmeteor
    10.0
    1 Ratings
    26% above category average
    Dashboards00 Ratings10.01 Ratings
    Standard reports00 Ratings10.01 Ratings
    Custom reports00 Ratings10.01 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Braze and Mailmeteor
    Feature
    Braze
    -
    Ratings
    Mailmeteor
    9.4
    1 Ratings
    16% above category average
    URL Validation00 Ratings8.01 Ratings
    Link Tracking00 Ratings10.01 Ratings
    Image Validation00 Ratings8.01 Ratings
    Inbox Display00 Ratings10.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spam Testing00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    Best Alternatives
    BrazeMailmeteor
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Adobe Journey Optimizer
    Score7.6 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrazeMailmeteor
    Likelihood to Recommend
    9.2
    (82 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (49 ratings)
    9.0
    (1 ratings)
    Support Rating
    4.5
    (21 ratings)
    -
    (0 ratings)
    User Testimonials
    BrazeMailmeteor
    Likelihood to Recommend
    Braze
    Braze is a fantastic tool if you're looking to build a large number of CRM journeys using complex canvas structures and maximising use of customer data to segment and personalise. There are numerous tools to ensure each channel is maximising impact and engagement. Braze offers great features for testing, managing message frequency and control groups and using dynamic attributes and liquid code. If you're looking to limit your use to single-send campaigns with no or few automations, I don't think this is the right tool. From my experience, many Braze users also use external tools for analytics rather than Braze's native analytics.
    Incentivized
    Read full review
    Mailmeteor
    I had problems sending and communicating to one hundred and fifty (150) clients. I was supposed to send them information about the ongoing migration and training for new suppliers for our new program. Since the emails and client information is a lot, I had to seek for help. That's where Mailmeteor came in, I was advised by a colleague and I have been using it ever since.
    Incentivized
    Read full review
    Pros
    Braze
    • Canvas feature has been really good for creating customer journey paths and long-term messaging campaigns.
    • They have been addressing feature requests to continue to improve the Canvas feature. One of the simplest but most-handy features is allowing Delay steps wait for a very specific date on a calendar -- so you can plan seasonal campaigns or when you have evergreen-style drip campaigns it allows for avoiding public holidays/etc.
    • The catalog feature provides a lot of use-cases and flexibility for personalizing comms or customizing comms for whitelabeled versions of our standard comms (for our B2B2C scenarios).
    • We use the catalog as a repository of our B2B2C brand info, messaging customization - it basically allows us to offer a whitelabeled configurable version of our optimized automated in-life comms in the branding of our b2b customers.
    Incentivized
    Read full review
    Mailmeteor
    • Sending batch emails
    • Providing real time updates on the status of the communication sent
    • Provides analyzation on certain errors or glitches that is caused by the communication in progress
    Incentivized
    Read full review
    Cons
    Braze
    • Enabling GIF/videos to be directly uploaded on to Braze's platform
    • Easier way of creating canvases; right now it is too complex for someone new who is starting off in the company to understand what things do and where things are
    • Ability to track duplicate user profiles within the entire audience segment
    • Automated deduplicating email addresses/phone numbers in each targeting segment; right now it's done manually after extracting csv files
    Incentivized
    Read full review
    Mailmeteor
    • The website is too simple.
    • You need to accurately arrange email placement, won't accept separation as simple as "coma".
    • Though it may provide real time assessment on the status of the communication sent, most of the time especially when encountering errors, it doesn't provide exact info on what the errors were.
    Incentivized
    Read full review
    Likelihood to Renew
    Braze
    We are on a mission for an omnichannel experience for our customers and are already making good progress with Braze able to fully support and optimise this
    Incentivized
    Read full review
    Mailmeteor
    No answers on this topic
    Usability
    Braze
    It is an easy-to-understand platform, thanks to its design and accessibility. You can, for example, easily find any users and their data, check exact volumes of segments, follow the history of messages sent, and create reports. We can connect Braze with other platforms for analysis or email design (Snowflake, Hightouch, Stripo...).
    Incentivized
    Read full review
    Mailmeteor
    As mentioned, on a daily basis, communication serves a vital role though my job. That's why having a partner that could provide assistance with the task that makes most of my overall workload, keeps my mind at ease and will always provide a breeze in progress. In every milestone that we hit, truly Mailmeteor is part of it.
    Incentivized
    Read full review
    Support Rating
    Braze
    Very responsive and helpful on simple questions, but not great other than that. They do not have a way for the customer/user to escalate a ticket. You have to contact your rep and in some cases, they don't respond within 24 hours so you have no idea if they have escalated it. There is no phone number for an urgent issue - you have to rely on email
    Read full review
    Mailmeteor
    No answers on this topic
    Alternatives Considered
    Braze
    Braze is just the best one when it comes to aesthetics and usability, which matter when you're working every day, making complex or even simple changes to highly contextual campaigns for multiple stakeholders. Even without following tutorials, you just get it instantly and start crafting journeys very quickly. And they continue to keep adding new features at a rapid pace, so credit where it's due.
    Incentivized
    Read full review
    Mailmeteor
    Incentivized
    Read full review
    Return on Investment
    Braze
    • We are currently trying to reduce churn of our members, numbers are stable but not as good as they could be.
    • We have achieved well in the upselling of our products, and expect to see a good proportion of revenue from this at the end of the year.
    • Higher engagement in our app work, performing much better than email. Keeping things interactive really helps.
    Incentivized
    Read full review
    Mailmeteor
    • Ease of functionality
    • ROI
    • Speed in task progress
    Incentivized
    Read full review
    ScreenShots