TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brandle

    Score9 out of 10
    N/ABrandle is a social media management platform focused on governance, compliance and minimizing the brand risks involved in social media.N/A

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    Pricing
    BrandleMutualMind (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrandleMutualMind (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    BrandleMutualMind (discontinued)
    Listening/monitoring
    Comparison of Listening/monitoring features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    8.3
    1 Ratings
    7% above category average
    MutualMind (discontinued)
    -
    Ratings
    Boolean keyword searches8.01 Ratings00 Ratings
    Filtering out noise/spam10.01 Ratings00 Ratings
    Sentiment analysis9.01 Ratings00 Ratings
    Broad channel coverage6.01 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    9.0
    1 Ratings
    11% above category average
    MutualMind (discontinued)
    -
    Ratings
    Audience targeting10.01 Ratings00 Ratings
    Content optimization9.01 Ratings00 Ratings
    Workflow management8.01 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    8.7
    1 Ratings
    9% above category average
    MutualMind (discontinued)
    -
    Ratings
    Automated routing and prioritization9.01 Ratings00 Ratings
    Customer interaction histories8.01 Ratings00 Ratings
    Bulk actions9.01 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    9.3
    1 Ratings
    18% above category average
    MutualMind (discontinued)
    -
    Ratings
    Lead generation9.01 Ratings00 Ratings
    Content marketing9.01 Ratings00 Ratings
    Paid media management9.01 Ratings00 Ratings
    Campaigns and promotions10.01 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    10.0
    1 Ratings
    17% above category average
    MutualMind (discontinued)
    -
    Ratings
    Twitter10.01 Ratings00 Ratings
    Facebook10.01 Ratings00 Ratings
    LinkedIn10.01 Ratings00 Ratings
    Google+10.01 Ratings00 Ratings
    Instagram10.01 Ratings00 Ratings
    Pinterest10.01 Ratings00 Ratings
    YouTube10.01 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    8.7
    1 Ratings
    10% above category average
    MutualMind (discontinued)
    -
    Ratings
    Campaign success analytics8.01 Ratings00 Ratings
    Real-time tracking9.01 Ratings00 Ratings
    Competitor analysis9.01 Ratings00 Ratings
    Account management
    Comparison of Account management features of Brandle and MutualMind (discontinued)
    Feature
    Brandle
    9.0
    1 Ratings
    12% above category average
    MutualMind (discontinued)
    -
    Ratings
    Role-based user permissions & privileges9.01 Ratings00 Ratings
    Mobile access9.01 Ratings00 Ratings
    Best Alternatives
    BrandleMutualMind (discontinued)
    Small Businesses
    Sendible
    Score7.6 out of 10
    Mention
    Score9.4 out of 10
    Medium-sized Companies
    Vista Social
    Score9.5 out of 10
    Mention
    Score9.4 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrandleMutualMind (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    BrandleMutualMind (discontinued)
    Likelihood to Recommend
    Brandle
    Brandle is great for any company that doesn't get a lot of exposure. You are able to use this software as a tool in order to expand your sights on the internet. People are more easily able to access social media, websites, and apps. It also is great to use in scenarios where you want to put your company out there and be more visible to others. It may be less appropriate when companies already have a lot of exposure. It would really just be better for statistical purposes at that point.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Pros
    Brandle
    • Helping to govern what we do for our social media presence.
    • Keeps track of ratings and viewing of our social media, websites, and apps.
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Cons
    Brandle
    • Sometimes it can glitch on you.
    • There aren't many templates.
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Likelihood to Renew
    Brandle
    No answers on this topic
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Usability
    Brandle
    No answers on this topic
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Reliability and Availability
    Brandle
    No answers on this topic
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Performance
    Brandle
    No answers on this topic
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Support Rating
    Brandle
    No answers on this topic
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Implementation Rating
    Brandle
    No answers on this topic
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Alternatives Considered
    Brandle
    Brandle stacks up against other apps and software because it offers many different options. You can choose between different packages and you are able to keep track of the status of your social media websites. Brandle is able to help promote your brand in a multitude of ways and places which is why it stacks up against other brand making apps and software.
    Incentivized
    Read full review
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Return on Investment
    Brandle
    • It has enabled more traffic to come across our website.
    • It has brought more follows to our social media.
    Incentivized
    Read full review
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    ScreenShots