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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brand24

    Score8.5 out of 10
    N/ABrand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…

    $99

    per month

    Viraltag

    Score8.7 out of 10
    N/AViraltag is a social media marketing and management solution built to provide users with multi-channel content management based on engaging visual content. It includes third-party integrations with Dropbox, Picasa, Instagram, RSS feeds, and Canva, among others.N/A
    Pricing
    Brand24Viraltag
    Editions & Modules
    Individual
    $99
    per month 1 user
    Team
    $179
    per month Unlimited users
    Pro
    $249
    per month Unlimited users
    Enterprise
    $499
    per month Unlimited users
    No answers on this topic
    Offerings
    Pricing Offerings
    Brand24Viraltag
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Brand24Viraltag
    Listening/monitoring
    Comparison of Listening/monitoring features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    9.0
    1 Ratings
    15% above category average
    Boolean keyword searches00 Ratings10.01 Ratings
    Filtering out noise/spam00 Ratings8.01 Ratings
    Sentiment analysis00 Ratings9.01 Ratings
    Broad channel coverage00 Ratings9.01 Ratings
    Publishing
    Comparison of Publishing features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    9.3
    2 Ratings
    15% above category average
    Content planning and scheduling00 Ratings10.02 Ratings
    Audience targeting00 Ratings9.01 Ratings
    Content optimization00 Ratings8.02 Ratings
    Workflow management00 Ratings10.02 Ratings
    Engagement
    Comparison of Engagement features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    8.3
    2 Ratings
    5% above category average
    Automated routing and prioritization00 Ratings8.02 Ratings
    Customer interaction histories00 Ratings9.01 Ratings
    Bulk actions00 Ratings8.01 Ratings
    Marketing
    Comparison of Marketing features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    9.5
    1 Ratings
    20% above category average
    Lead generation00 Ratings10.01 Ratings
    Content marketing00 Ratings9.01 Ratings
    Paid media management00 Ratings10.01 Ratings
    Campaigns and promotions00 Ratings9.01 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    9.2
    2 Ratings
    9% above category average
    Twitter00 Ratings9.02 Ratings
    Facebook00 Ratings9.02 Ratings
    LinkedIn00 Ratings9.01 Ratings
    Google+00 Ratings10.01 Ratings
    Instagram00 Ratings9.01 Ratings
    Pinterest00 Ratings9.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    9.7
    1 Ratings
    20% above category average
    Campaign success analytics00 Ratings10.01 Ratings
    Real-time tracking00 Ratings10.01 Ratings
    Competitor analysis00 Ratings9.01 Ratings
    Account management
    Comparison of Account management features of Brand24 and Viraltag
    Feature
    Brand24
    -
    Ratings
    Viraltag
    8.5
    1 Ratings
    6% above category average
    Role-based user permissions & privileges00 Ratings8.01 Ratings
    Mobile access00 Ratings9.01 Ratings
    Best Alternatives
    Brand24Viraltag
    Small Businesses
    Birdeye
    Score8 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Birdeye
    Score8 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Brand24Viraltag
    Likelihood to Recommend
    8.2
    (9 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Brand24Viraltag
    Likelihood to Recommend
    Brand24
    Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
    Incentivized
    Read full review
    Viraltag Inc.
    I found [Viraltag] offers great value for money. Especially, it allows you to
    just manage one account for all media social media platforms namely Pinterest,
    Instagram, Facebook, Facebook Pages, Twitter, and LinkedIn. Tailwind (another
    great social media posting tool), on the other hand, only allows 1 account for
    1 social media platform. This implies that we have to pay more! However, [Viraltag] has
    been responsive to users' requests, and it is constantly improving its features
    over time.
    Incentivized
    Read full review
    Pros
    Brand24
    • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
    • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
    • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
    Incentivized
    Read full review
    Viraltag Inc.
    • Affordable platform for Pinterest especially
    • Streamlining of pins at peak times on Pinterest
    • Easy to navigate platform
    Incentivized
    Read full review
    Cons
    Brand24
    • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
    Incentivized
    Read full review
    Viraltag Inc.
    • While the more costly arrangement offers Google examination, this is just insufficient for a business to see genuine commitment with our posts.
    • Visual investigations with charts, which are standard on numerous different arrangements, are just accessible in the top estimated plan at VT.
    Incentivized
    Read full review
    Usability
    Brand24
    No answers on this topic
    Viraltag Inc.
    It is absolutely amazing software. I love to use this mind-blowing software.
    Incentivized
    Read full review
    Support Rating
    Brand24
    No answers on this topic
    Viraltag Inc.
    It is very supportive by all means.
    Incentivized
    Read full review
    Alternatives Considered
    Brand24
    I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
    Incentivized
    Read full review
    Viraltag Inc.
    We don't use Hootsuite for Pinterest and we don't use Viraltag (much) for Twitter, Instagram or Facebook feeds.
    Incentivized
    Read full review
    Return on Investment
    Brand24
    • Positive: We can respond to customers in a reasonably realistic timeframe.
    • Positive: We get updates from old content that has new activity.
    Incentivized
    Read full review
    Viraltag Inc.
    • Viraltag, when used to optimize Pinterest stream, saved advertising dollars and reached organic audience really well
    Incentivized
    Read full review
    ScreenShots

    Brand24 Screenshots

    Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.