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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brand24

    Score8.5 out of 10
    N/ABrand24 is an AI-powered media monitoring tool that analyzes mentions and presents actionable insights.This tool is designed to keep track of online conversations about a brand, its products, and competitors. It collects real-time data from millions of sources, including social media platforms (Facebook, Instagram, Twitter, Twitch, TikTok, Youtube, Telegram), podcasts, publicly available newsletters, online news sites, blogs, forums, reviews sites. Some of the key features…

    $99

    per month

    Cloudsocial

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    CloudSocial is a cloud-based platform that aims to make managing social media accounts easier and more efficient. With CloudSocial, the user can respond to real-time customer feedback, analyze and monitor trends in customer sentiment, listen carefully for key words and generally find ways to improve the reach of a business via various social media channels. This helps online business owners optimize marketing efforts by being able to respond quickly when issues come up, acting on positive…

    $5

    per month 1 user

    Pricing
    Brand24Cloudsocial
    Editions & Modules
    Individual
    $99
    per month 1 user
    Team
    $179
    per month Unlimited users
    Pro
    $249
    per month Unlimited users
    Enterprise
    $499
    per month Unlimited users
    Solo
    $5
    per month 1 user
    Teams
    $25
    per month 5 users
    Enterprise
    $60
    per month 20 users
    Offerings
    Pricing Offerings
    Brand24Cloudsocial
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Brand24Cloudsocial
    Small Businesses
    Birdeye
    Score8 out of 10
    Sendible
    Score7.6 out of 10
    Medium-sized Companies
    Birdeye
    Score8 out of 10
    Vista Social
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Brand24Cloudsocial
    Likelihood to Recommend
    8.2
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    Brand24Cloudsocial
    Likelihood to Recommend
    Brand24
    Brand24 is perfect for a company that wants to build up its social media presence. It's great to know when our organization is mentioned online so I can engage with other companies. I like the mobile app but if there was a way to be notified via phone with it that would make it even better.
    Incentivized
    Read full review
    cloudsocial technologies pte ltd
    No answers on this topic
    Pros
    Brand24
    • The interface of Brand24 is extremely easy to use and easy to understand for beginnings or mid-level emoloyees
    • The results in Brand24 are organized clearly in buckets that you can either PDF or download the raw data
    • Brand24 looks at several social platforms rather than just 1 or 2, like some other tools are limited to
    Incentivized
    Read full review
    cloudsocial technologies pte ltd
    No answers on this topic
    Cons
    Brand24
    • The user interface was confusing. I had to reach out to support for help, and I'm a pretty tech-savvy person to begin with. Support resolved my issue.
    Incentivized
    Read full review
    cloudsocial technologies pte ltd
    No answers on this topic
    Alternatives Considered
    Brand24
    I would start with Mention as opposed to beginning with Brand24. We originally used Mention but the price was increasing year-over-year so we wanted to try a cheaper alternative. We eventually did go back to Mention after Brand24, due to its ease of use and it was also easier to monitor our brand with Mention in the end.
    Incentivized
    Read full review
    cloudsocial technologies pte ltd
    No answers on this topic
    Return on Investment
    Brand24
    • Positive: We can respond to customers in a reasonably realistic timeframe.
    • Positive: We get updates from old content that has new activity.
    Incentivized
    Read full review
    cloudsocial technologies pte ltd
    No answers on this topic
    ScreenShots

    Brand24 Screenshots

    Screenshot of the web-based dashboard that provides actionable customer insights, email alerts, influencer analysis, automated & customized PDF reports, and infographics. Brand24 can be used to measure key metrics around buzz and sentiment.Screenshot of Brand24 collecting real-time social data. It is designed to keep track of online conversations about a brand and its products.Screenshot of The analytics dashboard.Screenshot of Influencer tab.

    Cloudsocial Screenshots

    Screenshot of Publish - This interface allows users to post across individual social media profiles/pages or schedule posts by day, week and month on multiple social media channels.Screenshot of Omnibox - From here, users can reply to their audiences' messages, tweets and posts directly through a unified console. All email inbox messages can be quickly responded to from Omnibox. With collaborative workflows and multiple filters including in mention keyword search to focus on the most relevant messages in the inboxScreenshot of Calendar - CloudSocial Calendar is used to get all scheduled posts out at any time and day. Users can browse through upcoming posts in the Daily, weekly and monthly views so see everything clearly.Screenshot of Facebook AdsScreenshot of Sentiment analysis - Provides an algorithm based three-point scale that can be broken down further into a nine-point scale, a tag cloud, a heat map and timeline graph.Screenshot of Analytics - These include all key social media metrics by channel and team performance as well as right down to what each individual is doing.