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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Braintree, a PayPal service

    Score6.9 out of 10
    N/ABraintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c transaction fee.N/A

    PayPal Zettle

    Score7.7 out of 10
    N/APayPal Zettle (formerly PayPal Here) is a POS and payment processing system that includes either a mobile card reader or a chip reader (hardware), and is powered by the mobile PayPal Here app. Admins can add up to 1,000 users per account, and the app also includes invoicing, reporting, and inventory management features. The pricing structure for payment processing is: 2.7% per US card swipe. 3.5% + $0.15 to key in cards. 2.9% + $0.30 to invoice. 1% for cross-border transfers.N/A
    Pricing
    Braintree, a PayPal servicePayPal Zettle
    Editions & Modules
    Standard Pricing
    2.9% +$0.30
    per transaction
    Custom Pricing
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Braintree, a PayPal servicePayPal Zettle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Braintree, a PayPal servicePayPal Zettle
    Considered Both Products
    PayPal
    No answer on this topic
    PayPal
    No answer on this topic
    Key User Insights
    Would buy again
    50%
    Would buy again
    3 Answers
    100%
    Would buy again
    15 Answers
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    67%
    Happy with the feature set
    4 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    100%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    93%
    Implementation went as expected
    14 Answers
    Best Alternatives
    Braintree, a PayPal servicePayPal Zettle
    Small Businesses
    No answers on this topic
    Square POS
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Braintree, a PayPal servicePayPal Zettle
    Likelihood to Recommend
    1.0
    (15 ratings)
    7.9
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    5.0
    (3 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.6
    (5 ratings)
    10.0
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Braintree, a PayPal servicePayPal Zettle
    Likelihood to Recommend
    PayPal
    Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
    Incentivized
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    PayPal
    I recommend PayPal Zettle quite a bit, actually. Its flexibility is easy enough to use for people who are not used to technology. Square has good traits, too, but since so many people already have PayPal accounts, it makes it much easier to use. It is perfect for everyday use of bot large and small transactions.
    Incentivized
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    Pros
    PayPal
    • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
    • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
    • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
    • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
    Incentivized
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    PayPal
    • The PayPal Here hardware connection is very effective, my mobile device recognizes it immediately and the PayPal Here application to receive payments also recognizes it immediately. I don't have to wait a long time like some other POS.
    • Transactions are made instantly, you just have to pass the NFC chip inside the PayPal Here system, and in a second the transaction will be carried out and it will be shown in the history of the PayPal account registered in the POS.
    • It is very easy to provide a receipt to the customer when they use their card within our PayPal Here POS system, as it allows us to digitally send a ticket to the customer and also allows us to send the invoice by email.
    Incentivized
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    Cons
    PayPal
    • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
    • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
    • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
    Incentivized
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    PayPal
    • While swiped payments are easy, manual entry of payment information often fails. This is a major roadblock when you are in the service industry because not everyone who is making payment is on site.
    • In almost every instance of accepting a payment, we have to call in and reverify every piece of information about our business before we are successful.
    • Whatever system they use to determine how high risk your business is can limit your usage if they get it wrong.
    • Customer service is inconsistent at best. Sometimes issues are handled quickly and easily, other time you have to jump through hoops.
    Incentivized
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    Likelihood to Renew
    PayPal
    There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
    Incentivized
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    PayPal
    There are no monthly costs, the only expense is the card processing fee which is lower than nearly everyone else out there.
    Incentivized
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    Usability
    PayPal
    As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
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    PayPal
    Very easy to use for both the business owner and the customer. We feel confident using it because we know that our customers information and payments are protected. And our customers know that if anything happens with their orders or they need protection for their purchases it is going to be there with PayPal Zettle. We tried several less remembered names, and it just didn't garner orders like when we switched to PayPal Zettle.
    Incentivized
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    Reliability and Availability
    PayPal
    No answers on this topic
    PayPal
    Adding skus was down for 1hr one day, otherwise have never experienced an outage.
    Incentivized
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    Performance
    PayPal
    No answers on this topic
    PayPal
    Everything is very fast. Adding products, selling products, processing cards, and receiving funds.
    Incentivized
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    Support Rating
    PayPal
    Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
    Incentivized
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    PayPal
    Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
    Incentivized
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    Implementation Rating
    PayPal
    It is simple for a developer to do.
    Incentivized
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    PayPal
    It went very smoothly.
    Incentivized
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    Alternatives Considered
    PayPal
    Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
    Incentivized
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    PayPal
    The main selection criteria were ease of use and the presence of a plugin for WooCommerce. However, in practice it turned out that an important factor is also the availability of the product for purchase in a small batch and at an affordable price. I chose PayPal Zettle because I was able to easily and simply purchase it in my country.
    Incentivized
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    Contract Terms and Pricing Model
    PayPal
    No answers on this topic
    PayPal
    There is no contract, there is no monthly cost. The only cost is the upfront purchase of the equipment and the swipe fees, which are quite low.
    Incentivized
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    Scalability
    PayPal
    No answers on this topic
    PayPal
    Have not run into any limitations as of yet, with 500 SKUs entered and counting.
    Incentivized
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    Professional Services
    PayPal
    No answers on this topic
    PayPal
    Everything about this solution is great, I really can't think of a single complaint. There is even a Phone App so you can check in on your sales remotely.
    Incentivized
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    Return on Investment
    PayPal
    • Simplified billing so we spend less time on it
    • Saved $20 a month or more when compared to alternatives that have a monthly charge.
    • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
    Incentivized
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    PayPal
    • PayPal Here has allowed us to have a retail presence when we are away from our home location.
    • We have sold literally millions of dollars in merchandise at events over the last several years that we otherwise would not have been able to.
    • The only negative about PayPal Here is that we did not implement it sooner.
    Incentivized
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    ScreenShots