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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Braintree, a PayPal service

    Score6.9 out of 10
    N/ABraintree, a Paypal service and subsidiary, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded . Braintree also supports international payments. Pricing is 2.9% plus a 30c transaction fee.N/A

    iATS Payments

    Score7 out of 10
    N/AiATS Payments is an integrated end-to-end donation processing solutions for nonprofit organizations. The iATS transaction processing services are specially designed to help nonprofit organizations save time and money on fundraising.N/A
    Pricing
    Braintree, a PayPal serviceiATS Payments
    Editions & Modules
    Standard Pricing
    2.9% +$0.30
    per transaction
    Custom Pricing
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    Braintree, a PayPal serviceiATS Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Braintree, a PayPal serviceiATS Payments
    Considered Both Products
    PayPal
    No answer on this topic
    Deluxe
    No answer on this topic
    Key User Insights
    Would buy again
    50%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    40%
    Delivers good value for the price
    2 Answers
    No answers on this topic
    Happy with the feature set
    67%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    60%
    Implementation went as expected
    3 Answers
    No answers on this topic
    Best Alternatives
    Braintree, a PayPal serviceiATS Payments
    Small Businesses
    No answers on this topic
    Apple Pay
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Braintree, a PayPal serviceiATS Payments
    Likelihood to Recommend
    1.0
    (15 ratings)
    7.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    5.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    1.6
    (5 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Braintree, a PayPal serviceiATS Payments
    Likelihood to Recommend
    PayPal
    Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
    Incentivized
    Read full review
    Deluxe
    If you need a basic Salesforce integrated payment processor then you could consider using iATS. If you have complex needs and need a complex integration with Salesforce you might want to look elsewhere.
    Incentivized
    Read full review
    Pros
    PayPal
    • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
    • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
    • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
    • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
    Incentivized
    Read full review
    Deluxe
    • Excellent customer service
    • Can process ACH transactions as recurring donations
    • Integrates with Salesforce
    • Records name of credit card holder in iATS reports
    • Can process recurring donations on a monthly, quarterly, or yearly basis
    Incentivized
    Read full review
    Cons
    PayPal
    • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
    • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
    • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
    Incentivized
    Read full review
    Deluxe
    • Better cut-off times for reporting purposes - sometimes previous day's transactions are reported on the next day's reports.
    • Include Discover card transactions in the same deposit with the other cards.
    • Take out fees immediately instead of waiting until the end of the month and doing a lump sum.
    Incentivized
    Read full review
    Likelihood to Renew
    PayPal
    There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
    Incentivized
    Read full review
    Deluxe
    No answers on this topic
    Usability
    PayPal
    As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
    Read full review
    Deluxe
    No answers on this topic
    Support Rating
    PayPal
    Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
    Incentivized
    Read full review
    Deluxe
    There are some situations where i would choose iATS, but there are other excellent competitors that should be considered as well. Which you choose will depend on your particular needs, the size of your organization and what functionality you need
    Incentivized
    Read full review
    Implementation Rating
    PayPal
    It is simple for a developer to do.
    Incentivized
    Read full review
    Deluxe
    No answers on this topic
    Alternatives Considered
    PayPal
    Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
    Incentivized
    Read full review
    Deluxe
    Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
    Incentivized
    Read full review
    Return on Investment
    PayPal
    • Simplified billing so we spend less time on it
    • Saved $20 a month or more when compared to alternatives that have a monthly charge.
    • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
    Incentivized
    Read full review
    Deluxe
    • Increased donations.
    • Increased monthly recurring gifts.
    • Decreased use of Discover cards (we discourage using Discover cards).
    Incentivized
    Read full review
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