BrainStorm vs. Bytes Route

Using the Brainstorm platform, we are able to provide employees with quick and instant training on pretty much everything Microsoft 365. The video training is perfect for the workforce: it's timely, precise, and very thorough. If we were to hire trainers to build and deliver all specific MS product training, it would not be cost-effective. The value of Brainstorm shines through from the aspects of productivity training. What is not much talked about is the time and cost savings associated with self-education. Users of the platform can uncover product use tips and tricks without contacting the company's help center or bothering to ask another co-worker for help. The Brainstorm platform provides courses that greatly improve the user's MS product line experience.

Incentivized

Bytes Route is very well suited for startups or small companies that want to provide their customers with a quick onboarding session that gets them acquainted with their app. It can also be used to provide on-demand tours for users that want to learn how to perform some specific actions, such as changing an account setting or changing something in their profile/dashboard, things that might be buried within multiple menus

• Brainstorm provides short bite-size training that is super easy to grasp
• The short e-learning modules are perfectly designed to get users engaged and learning.
• Customer service and monthly account check-ups are A+ level.

Incentivized

• onboarding tours
• new user guides
• onboarding experiences

• Monthly training content could be more varied or customized for the individual user experience.
• Maybe create a "software" finder that suggest tips and tricks to more advanced users.
• Advertise more of the "live moderated events
• Promote the "groups" function more by explaining how the group can benefit the user from peer experience

Incentivized

• no support for images
• no support for more modals
• no segmentation yet

Brainstorm is just a better enterprise training system compared to other MS-365 training applications on the market. BrainStorm QuickHelp includes reliability and ease of use already built into the system which is very user-friendly. Speaking of the training tools, they are formatted in a huge variety of deliverable media that the end user will feel comfortable with: PDF, video, live event, group learning forums, et. Learners can forge their own path and set up their own learning schedule on their own time. These customized paths can be perfectly tailored for each user's needs. Honestly, Brainstorm Quickhelp just makes it easy.

Incentivized

Bytes Route is simpler to use than the above competitors. It also has a cheaper price. It provides the bare minimum to create a tour, but this is sometimes better than having a bloated menu full of options that are confusing to understand how to use. It also helps that it provides an extensive documentation

• ROI - employee driven training
• ROI - less calls into the helpdesk
• ROI - contains both deployment and productivity focused training
• Negative - user acceptance to the training could improve

Incentivized