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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brainshark

    Score5.9 out of 10
    N/ABrainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A

    Second Nature

    Score10 out of 10
    N/ASecond Nature's sales coaching software provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call. Users can review materials, watch videos, and converse with AI, and receive personalized guidance and feedback from it.N/A
    Pricing
    BrainsharkSecond Nature
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrainsharkSecond Nature
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    BrainsharkSecond Nature
    Likelihood to Recommend
    9.0
    (53 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.2
    (39 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (8 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrainsharkSecond Nature
    Likelihood to Recommend
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
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    Second Nature
    No answers on this topic
    Pros
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
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    Second Nature
    No answers on this topic
    Cons
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
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    Second Nature
    No answers on this topic
    Likelihood to Renew
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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    Second Nature
    No answers on this topic
    Usability
    Bigtincan
    BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.
    Incentivized
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    Second Nature
    No answers on this topic
    Reliability and Availability
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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    Second Nature
    No answers on this topic
    Support Rating
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
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    Second Nature
    No answers on this topic
    Online Training
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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    Second Nature
    No answers on this topic
    Implementation Rating
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
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    Second Nature
    No answers on this topic
    Alternatives Considered
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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    Second Nature
    No answers on this topic
    Return on Investment
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    Second Nature
    No answers on this topic
    ScreenShots