TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brainshark

    Score5.9 out of 10
    N/ABrainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A

    Postwire

    Score9.6 out of 10
    N/APostwire is a SaaS product that enables marketers to capture and organize content that salespeople and account managers can use to create a personalized resource page. Postwire merged with the Social Communications Company in 2015.

    $20

    per month

    Pricing
    BrainsharkPostwire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BrainsharkPostwire
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    BrainsharkPostwire
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Paperflite
    Score9.3 out of 10
    ClearSlide
    Score6.3 out of 10
    Enterprises
    Paperflite
    Score9.3 out of 10
    ClearSlide
    Score6.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrainsharkPostwire
    Likelihood to Recommend
    9.0
    (53 ratings)
    9.6
    (4 ratings)
    Likelihood to Renew
    8.2
    (39 ratings)
    6.0
    (1 ratings)
    Usability
    10.0
    (8 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (8 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BrainsharkPostwire
    Likelihood to Recommend
    Bigtincan
    Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
    Incentivized
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    Social Communications Company
    Postwire is best used in any type of situation where you're trying to deliver data sheets, content or videos to customer or clients in one please. Instead of sending multiple emails with a lot of stuff attached, this is a great place to store it. It looks professional and often times, the client appreciates not having to look through all of their emails.
    Incentivized
    Read full review
    Pros
    Bigtincan
    • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
    • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
    • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
    Incentivized
    Read full review
    Social Communications Company
    • Content Sharing - Easy way to share content.
    • Content Engagement Tracking - Easy way to track prospects engagement with the content
    • Ease of Use - Ability to set up a site in minutes.
    Incentivized
    Read full review
    Cons
    Bigtincan
    • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
    • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
    Read full review
    Social Communications Company
    • Enough people don't know about Postwire, and I think that because of that, prospective clients often disregard these links as spam.
    Read full review
    Likelihood to Renew
    Bigtincan
    Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
    Read full review
    Social Communications Company
    Unfortunately, the decision to renew does not fall on me. However, I have told the decision maker that I believe that we utilized Postwire incorrectly when we started. I believe that rather than sending links to our Postwire pages to prospective clients in our introduction email, they would be better suited to send after connecting and agreeing to send them additional information. That way, you can explain that it will be in the format of a Postwire link due to it's ease of use.
    Read full review
    Usability
    Bigtincan
    BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Reliability and Availability
    Bigtincan
    I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
    Read full review
    Social Communications Company
    No answers on this topic
    Support Rating
    Bigtincan
    We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
    Incentivized
    Read full review
    Social Communications Company
    No answers on this topic
    Online Training
    Bigtincan
    The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
    Read full review
    Social Communications Company
    No answers on this topic
    Implementation Rating
    Bigtincan
    Their ongoing support after implementation is excellent and easy to access...
    Read full review
    Social Communications Company
    No answers on this topic
    Alternatives Considered
    Bigtincan
    There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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    Social Communications Company
    Clearside has less features and is very simple. It's convenient because it comes free with Sales Navigator. There is limited functionality and you can only have a certain number of different clear slides accessible at once. There is also a lot of other random LinkedIn content that shows up on ClearSlide, but I'm not a fan. I prefer paying with Postwire over free with LinkedIn.
    Incentivized
    Read full review
    Return on Investment
    Bigtincan
    • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
    • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
    Incentivized
    Read full review
    Social Communications Company
    • Sales conversion rates
    • Sales image
    • Sales efficiency
    Read full review
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