Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).
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Homerun Presales Platform
Score 9.5 out of 10
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Homerun is a presales workspace that offers one place to track, manage, organize and inform the user's presales efforts. The solution boasts users among presales teams such as AppViewX, Ciena, Starburst, Graylog, JupiterOne, and others use Homerun to increase win rates, decrease sales cycles, save time, and reduce onboarding time for new hires. Homerun is SOC2 Type2 certified and GDPR compliant.
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Origin Story: The first version of Homerun was an internal tool that organized…
Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
Homerun addresses record keeping specifically for presales, project status, and coordination between presales and other teams in our SaaS organization. Moreover, it allows our team to coordinate with each other for client coverage because all of our notes are included in the platform. The search feature and links to our calendars allow us to easily organize our thoughts around client interactions, something I use daily. Also, logging activities allows us better insight into where we spend our time as a presales team with actual data vs individual impressions.
My team LOVES the latest activity tracking integration with Google Calendar - makes it so easy.
Before Homerun, we had limited insight into our mid-funnel. Now it's very easy to see our SE pipeline at a glance, including anywhere we are blocked or where there's concern.
Jira integration for Feature Requests is a great way to share field insights with our product teams.
It is not always the SME that wants to narrate so an easier way to invite guest narrators would make the creation process less painful.
More detailed description of report types. Depending on what output I am in search of, I find myself having select each option until I find what I need.
An option to insert a slide instead of just adding and having to move it up by repeatedly pressing the up arrow.
More flexibility in external reporting: Homerun Presales Platform provides solid internal reporting, however, creating external reports can be a bit cumbersome. Right now it takes extra effort to export data to third party reporting tools (e.g., PowerBI), however I got exceptional support from the team to be able to accomplish this task.
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
BrainShark is great for those with beginner and intermediate level software skills. It doesn't take a programming genius to get up and running with this application.
Very easy to use platform, with integrations with other tools allowing data to flow between the different platforms. The real bright spot for Homerun is that it is designed with presales activities and cycles in mind, meaning it was very easy to fit within our existing presales process. Most aspects of the tool are also customizable so you can take what already works in your process and port that over to the tools provided. Within days of our initial training from the Homerun team, it became a tool that our team members use daily
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
Most systems we looked at only housed training you already had or bought... or you could buy their training, but they did not offer a way to build your own training AND keep it updated and house it in a logical way. I what we use in Brainshark as two parts (and we don't use it all - such as the Coaching module) one for creation and second for delivery... and delivery offers two parts. One off's... links that we can add to newsletters, websites etc, and then their Rapid Learning Portal for more formalized learning. Brainshark gives me what I need to create AND deliver trainings, webinars and even holiday wishes. Plus they are big enough to offer service and tech help to the field... I don't have to do it all myself... as well as a Customer Success Manager for quarterly updates, help and training, monthly reporting on usage, training webinars and an whole knowledge base and author and administrator training online. If you only have a person or hand full of people creating your training... it is easy to use and get lots of content out to the world!
Salesforce is too complex to navigate and keep consistency, being really time consuming and leading easily to outdated information and fragmented reporting. Excel doesn't provide any good overview or automation, and it's extremely easy to overwrite data. Heavy to load, too time consumig to understand anything or see what is the global status at a glance.
Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...
Gaining a presales-focused view of the sales cycle, allowing us to track our team's contributions in a structured and measurable way.
Improving our collaboration with the product team by giving us actual data on feature gaps and potential revenue at risk due to missing functionality. This will help drive more strategic roadmap decisions.
CRM integration (Salesforce) has reduced manual admin work, saving our team valuable time.
