TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BoxOffice

    Score6 out of 10
    N/AExela Technologies headquartered in Texas offers BoxOffice, a cloud-based Enterprise Information Management System featuring templated workflows, an ocr engine, role-based access and permissions, and other features.N/A

    Epicor ECM

    Score5.6 out of 10
    N/AEpicor ECM is based on docStar, a document management software offering that was acquired by Epicor in 2017.N/A
    Pricing
    BoxOfficeEpicor ECM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BoxOfficeEpicor ECM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    BoxOfficeEpicor ECM
    Enterprise Content Management
    Comparison of Enterprise Content Management features of BoxOffice and Epicor ECM
    Feature
    BoxOffice
    5.6
    1 Ratings
    35% below category average
    Epicor ECM
    9.4
    4 Ratings
    17% above category average
    Content capture & imaging6.01 Ratings9.04 Ratings
    File sync, storage & archiving6.01 Ratings9.04 Ratings
    Document management7.01 Ratings9.04 Ratings
    Records management5.01 Ratings10.04 Ratings
    Content search & retrieval7.01 Ratings10.04 Ratings
    Enterprise content collaboration3.01 Ratings9.03 Ratings
    Contract lifecycle management6.01 Ratings9.03 Ratings
    Automated workflows7.01 Ratings9.94 Ratings
    Artificial intelligence6.01 Ratings9.01 Ratings
    Mobile support4.01 Ratings10.02 Ratings
    Integration5.01 Ratings9.93 Ratings
    Content publishing & creation00 Ratings9.02 Ratings
    Security, risk management & information governance00 Ratings9.94 Ratings
    Best Alternatives
    BoxOfficeEpicor ECM
    Small Businesses
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Dashpivot - By Sitemate
    Score9.1 out of 10
    Medium-sized Companies
    Epicor ECM
    Score5.6 out of 10
    Alfresco
    Score9.9 out of 10
    Enterprises
    OpenText Content Suite Platform
    Score7.1 out of 10
    OpenText Content Suite Platform
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BoxOfficeEpicor ECM
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (3 ratings)
    User Testimonials
    BoxOfficeEpicor ECM
    Likelihood to Recommend
    Exela Technologies
    In adding documents in real-time BoxOffice is adequate because it allows businesses to be more intelligent, also to summarize them, it helps us to make our businesses faster, and therefore we have more income, in the less adequate scenarios I consider that it is in the security given to our documents.
    Incentivized
    Read full review
    Epicor Software
    It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
    Incentivized
    Read full review
    Pros
    Exela Technologies
    • data management
    • workflows
    • Data Confidentiality
    Incentivized
    Read full review
    Epicor Software
    • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
    • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
    • The functionalities are straight forward, so it is not hard to use the docStar system.
    Incentivized
    Read full review
    Cons
    Exela Technologies
    • more accessible
    • more lenguajes
    • more support
    Incentivized
    Read full review
    Epicor Software
    • Cost is an issue, pricey for what it's essentially glorified cloud storage.
    • No ability to lookup vehicles by stock number or phone number.
    Incentivized
    Read full review
    Support Rating
    Exela Technologies
    No answers on this topic
    Epicor Software
    Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
    Incentivized
    Read full review
    Alternatives Considered
    Exela Technologies
    Citrix ShareFile is compared to BoxOffice in real-time document management, the use of artificial intelligence is also basic since it gives the application greater agility, while BoxOffice has a greater use of AI. it puts it ahead of Citrix ShareFile, also BoxOffice is more commercial and accessible which makes companies choose it more.
    Incentivized
    Read full review
    Epicor Software
    A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
    Incentivized
    Read full review
    Return on Investment
    Exela Technologies
    • more fluid in business
    • more uptake
    • attract more customers
    Incentivized
    Read full review
    Epicor Software
    • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
    Incentivized
    Read full review
    ScreenShots