Box vs. OneDrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 7.2 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$7
per month per user (3 minimum)
OneDrive
Score 8.4 out of 10
N/A
OneDrive from Microsoft is a cloud storage and file syncing service.
$5
Per Month (Annual Commitment)
Pricing
BoxOneDrive
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
OneDrive for Business Plan 1
$5.00
Per Month (Annual Commitment)
Microsoft 365 Business Basic
$5.00
Per Month (Annual Commitment)
OneDrive for Business Plan 2
$10.00
Per Month (Annual Commitment)
Microsoft 365 Business Standard
$12.50
Per Month (Annual Commitment)
Offerings
Pricing Offerings
BoxOneDrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsA discount is available for annual pricing.OneDrive can be purchased as a standalone tool, or as part of a Microsoft 365's business suite.
More Pricing Information
Community Pulse
BoxOneDrive
TrustRadius Insights
BoxOneDrive
Highlights

TrustRadius
Research Team Insight
Published

Based on customer feedback, both Box and OneDrive are extensively utilized for file sharing and collaborative work. Users of Box have highlighted how the product’s robust permission settings and real-time collaboration features have facilitated efficient group projects. Similarly, OneDrive users have praised the offering’s seamless integration with Microsoft Office Suite which enables multiple people to work on the same file simultaneously, enhancing team productivity.

Based on the reviews, Box seems to have been particularly embraced by enterprise-level users, while OneDrive enjoys a broader demographic base. Box users often speak of its high-security features and unlimited storage capacity, aspects that are crucial for big corporations handling large amounts of sensitive data. On the flip side, OneDrive is popular among individual end-users, small business owners, and students, who appreciate its user-friendly interface and the convenience of having their files synced across different Microsoft devices.

Lastly, a key dissimilarity lies in the overall user experience. While users recognize that both Box and OneDrive offer necessary cloud storage features, ease of use tends to vary. Many Box users have acknowledged some complexity in navigating the interface, suggesting a steeper learning curve. Comparatively, OneDrive users often express how its intuitive design and function make it easier to adopt, especially for non-tech-savvy individuals. These divergent experiences underscore the necessity of considering a user’s tech proficiency and the needs of the organization when deciding between these two services.

Features
BoxOneDrive
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
6.1
Ratings
26% below category average
OneDrive
-
Ratings
Content capture & imaging8.10 Ratings00 Ratings
File sync, storage & archiving9.30 Ratings00 Ratings
Document management6.30 Ratings00 Ratings
Records management5.80 Ratings00 Ratings
Content search & retrieval7.50 Ratings00 Ratings
Enterprise content collaboration8.00 Ratings00 Ratings
Content publishing & creation5.00 Ratings00 Ratings
Security, risk management & information governance6.00 Ratings00 Ratings
Contract lifecycle management5.00 Ratings00 Ratings
Automated workflows5.00 Ratings00 Ratings
Artificial intelligence2.00 Ratings00 Ratings
Mobile support3.00 Ratings00 Ratings
Integration8.00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
OneDrive
7.7
Ratings
9% below category average
Versioning00 Ratings7.20 Ratings
Video files00 Ratings7.20 Ratings
Audio files00 Ratings6.30 Ratings
Document collaboration00 Ratings8.10 Ratings
Access control00 Ratings8.10 Ratings
File search00 Ratings8.90 Ratings
Device sync00 Ratings8.10 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Box
-
Ratings
OneDrive
7.2
Ratings
19% below category average
User and role management00 Ratings7.20 Ratings
File organization00 Ratings8.10 Ratings
Device management00 Ratings6.30 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Box
-
Ratings
OneDrive
7.1
Ratings
18% below category average
Performance00 Ratings6.30 Ratings
Reliability00 Ratings7.90 Ratings
Storage Reports00 Ratings7.10 Ratings
Best Alternatives
BoxOneDrive
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
SugarSync
SugarSync
Score 5.8 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.1 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
MediaValet
MediaValet
Score 9.1 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoxOneDrive
Likelihood to Recommend
6.8
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.0
(0 ratings)
Usability
6.8
(0 ratings)
9.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
9.0
(0 ratings)
Support Rating
8.5
(0 ratings)
8.0
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
BoxOneDrive
Likelihood to Recommend
Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily.
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  • For collaborative work both in education and professional areas.
  • For personal work in multiple devices, and "on the go" work.
  • It's great for work that takes a lot of memory space, because it is saved in the cloud, not the device itself.
  • It's a great tool for anyone working with a lot of creative files that can't be stored in small devices like USBs.
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Pros
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
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  • OneDrive does a great job of keeping file version history. I have had to use this feature many times and it is very simple to use. This one feature has saved my butt many times.
  • OneDrive synchronizes across devices very quickly. There have been many instances when I have added files online and, within seconds, saw the file show up on my local computer. This happens the other direction also. I am very impressed and satisfied with the speed of syncing in all directions.
  • The OneDrive app on my phone has been particularly helpful since it automatically syncs my photos (usually within seconds) and allows me access to all my files.
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Cons
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
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  • Sending Links - Though you can easily share links to files from the web experience, it isn't the same on the native experience. It would be nice if you could right click on a file to share its location with someone vs. opening the office application to share with others.
  • File Character Restrictions - This isn't just with OneDrive, but sometimes files will not upload due to an unsupported character in the file name.
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Likelihood to Renew
As I've stated Box is very easy to use and to set up. The documentation provided by Box is easy to follow and the interface is designed in a way that makes sense. With only a few limitations on the administrator side the system is fully capable to get the job done for our company
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I like Box better. If you sign into Microsoft using a personal account, be EXTREMELY careful. All of your downloads could suddenly be available to your entire company, and that is incredibly embarrassing. Did that happen to me? Not going to say, but just always check which MS account you sign into.
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Usability
I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error.
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I have given it this rating because it accomplishes the basic task that we use it for, storing and protecting our sensitive data. That being said, I hesitate to give it a completely positive rating, because I feel that the software performs at a bare minimum level, skimping out on some of the bells and whistles that would be nice.
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Reliability and Availability
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
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No answers on this topic
Performance
It's performance is great. Everything loads as soon as you open a page. The same goes for the local file application, if is just like going through folders on a native "My Computer" or "Finder" folder. The integration into other softwares is also fantastic, as Box keeps them all running smoothly and quickly
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It has a good performance, the pages load normally, access to the files, management, reports, everything is working well. With regard to integration with other systems, we have not done so yet.
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Support Rating
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
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It's a Microsoft product so there is a wealth of information online both from Microsoft directly and from millions of users but as a corporate user we also have access to direct Microsoft support through a variety of avenues (phone, email, etc.). This makes finding answers to issues more accessible, however, it does also mean that any new feature requests will get buried.
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In-Person Training
The in person training was done in house and I helped with the training, people seem to respond well.
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No answers on this topic
Online Training
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
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No answers on this topic
Implementation Rating
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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No answers on this topic
Alternatives Considered
I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the Box feature. The main reason my team switched to Box was because our organization provided it at no cost to our team, whereas for Dropbox we had to use our own research grant money to pay for it.
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OneDrive feels native is you are a Microsoft 365 user. The integration aspect of being a Microsoft customer and using all platform tools together helps with driving adoption, ease of learning, and overall efficiency. While Google Drive is widely used as well, there is a ramp up to learning those controls over OneDrive is you are not used to those platforms.
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Scalability
It's great, as we put more files on there it's done very well.
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No answers on this topic
Return on Investment
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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  • OneDrive allows us to save much time on creating and archiving backup copies of our data. Microsoft gives a guarantee on the possibility of recovery of files or folders even from 30 days ago. It provides a great comfort of work.
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ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.