TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bouncer

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bouncer is a secure SaaS e-mail verification and deliverability platform designed for strong coverage and performance (up to 200,000 verified e-mails per hour per customer). Boasting users from 5000+ companies, Bouncer aims to be a solution for any business size.

    $8

    one-time fee for 1000 credits (the pay-as-you-go minimum)

    Sinch Mailgun

    Score8.6 out of 10
    N/AMailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of Mailgun and Mailjet, through acquiring Pathwire.

    $35

    per month

    Pricing
    BouncerSinch Mailgun
    Editions & Modules
    1000000 - 2499000 Credits
    $2 per 1000 Credits
    one-time fee Credits
    500000 - 999000 Credits
    $2.5 per 1000 Credits
    one-time fee Credits
    250000 - 499000 Credits
    $3 per 1000 Credits
    one-time fee Credits
    100000 - 249000 Credits
    $4 per 1000 Credits
    one-time fee Credits
    50000 - 99000 Credits
    $5 per 1000 Credits
    one-time fee Credits
    10000 - 49000 Credits
    $6 per 1000 Credits
    one-time fee Credits
    5000 - 9000 Credits
    $7 per 1000 Credits
    one-time fee Credits
    1000 - 4000 Credits
    $8 per 1000 Credits
    one-time fee Credits
    Foundation
    $35
    per month
    Growth
    $80
    per month
    Scale
    $90
    per month
    Flex
    Free
    Offerings
    Pricing Offerings
    BouncerSinch Mailgun
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BouncerSinch Mailgun
    Considered Both Products
    Bouncer
    No answer on this topic
    Sinch (formerly CLX Communications)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    40 Answers
    75%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    38 Answers
    75%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    40 Answers
    83%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    38 Answers
    80%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    38 Answers
    82%
    Implementation went as expected
    9 Answers
    Best Alternatives
    BouncerSinch Mailgun
    Small Businesses
    No answers on this topic
    Postmark
    Score5.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Postmark
    Score5.1 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BouncerSinch Mailgun
    Likelihood to Recommend
    8.2
    (40 ratings)
    8.5
    (28 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    7.4
    (7 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BouncerSinch Mailgun
    Likelihood to Recommend
    Bouncer
    I have already recommended bouncer to a number of my colleagues, and I know of one that is already deploying it. Protecting your online reputation, staying off of UCE blacklists and the like are important to deliverability of your messages. Having a simple tool such as bouncer really helps achieve deliverability goals without deterring from your workflow to any degree.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    Mailgun's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services.
    Incentivized
    Read full review
    Pros
    Bouncer
    • It's cleansing methodology is different than other services and is much better
    • It performs it's services rather quickly
    • The results are very good. Your bounce and spam rates will greatly improve
    • Running your lists through Bouncer will raise your Reputation scores
    • Bouncer will help keep you off Blacklists
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    • Its SMTP is very easy to use and it integrates easy with all CMS and frameworks.
    • It allows you to have a record of the incoming/outgoing emails and get useful statistics about them.
    • Thanks to their 5000 free emails per month, it is a very good option to startups and small companies.
    Incentivized
    Read full review
    Cons
    Bouncer
    • Maybe to add some filters for History checks (by date, period, reason, person's name in case it's a corporate account, domain of email (by writing it manually), etc.) and add a date of verification
    • In case it's a corporate account, to add name of the person who verifies an email/bulk
    • If an email has been previously checked, and now you want to check it again (e.g. a few days later), then to show the status of email BUT to mention that you've already checked this email earlier (maybe to show the date)
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    • No built-in templating features (This was a bit sad after coming from Mandrill which excelled at this)
    • Dashboard UI (although easy to use) is a bit dated in appearance
    • Logs are cumbersome compared to Mandrill
    • Setting up TLD (top level domain) names (things like .online or .church) that are not common require an email to tech support (this is annoying)
    • Sometimes can be slow in delivery
    • Shared IP addresses can be SPAM filtered or delayed (requires an email to support to have a new one assigned - Note: this can be mitigated by buying a dedicated one for a monthly fee)
    Incentivized
    Read full review
    Likelihood to Renew
    Bouncer
    Because I love this kind of solution. Not a lot of different functionalities but really effective for why I'm using it. I need to make sure my email list and CRM are corrects and Bouncer is perfect for that!
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    No answers on this topic
    Usability
    Bouncer
    Super easy to use.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    The time for the initial setup is very quick, since you can start sending (thus developing) from their sandbox in no time. The actual configuration involves, as usual, some DNS changes that may require time but are well explained and documented. Once everything is set up, there are a lot of monitoring tools that you can use to optimize your lists.
    Incentivized
    Read full review
    Reliability and Availability
    Bouncer
    No answers on this topic
    Sinch (formerly CLX Communications)
    There have been a few minor outages through the years, but nothing more than a few minutes. These small outages are to be expected in any kind of a SaaS product, but Mailgun handles them very well. We designed our software to just retry sending after a while if there is an outage. As far as I know, we have never had to do more than a few retry cycles. This is all automated on our end, so we rarely even notice. Our customers have never noticed any mail sending outages.
    Incentivized
    Read full review
    Performance
    Bouncer
    No answers on this topic
    Sinch (formerly CLX Communications)
    The API and the deliverability of emails is excellent. Their API is very responsive and performs perfectly fine. I have no complaints there. Their management interface though (accessed through the web) is pretty slow though. Searching through lists of emails when I'm tracking down a problem for a customer can take 10+ seconds which is annoyingly high for a modern web app.
    Incentivized
    Read full review
    Support Rating
    Bouncer
    Haven't needed support.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    You can't seem to get ANY support until you shell out hundreds of dollars per month. I even did this when we could not deliver mail with Mailgun, and the response was slow and inadequate. Nor would they refund my money. I'll never be a customer of Mailgun again.
    Incentivized
    Read full review
    Implementation Rating
    Bouncer
    Super simple and easy for us.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    No answers on this topic
    Alternatives Considered
    Bouncer
    Bouncer validates and cleans email lists more accurately than other tools. It has a lower false, positive rate, can identify hard bounces, and provides detailed reports on email validation results, making it a more reliable and effective tool for maintaining a clean email list.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    To be honest, the tools are quite similar and again I dont recommend using them as a standalone products, but they power the work we do via CRMs and our marketing campaigns. Mailgun integrates slightly better which it is why it is the preferred choice for our agency, as it integrations options seem to be better
    Incentivized
    Read full review
    Scalability
    Bouncer
    No answers on this topic
    Sinch (formerly CLX Communications)
    Over the past six years, Mailgun has scaled with our growth very easily. We haven't had to make any code changes to handle our larger volume today, and their pricing has scaled naturally with our growth. As far as I know, there is nothing we will need to do in order to grow 10-fold. Mailgun just handles the load really well.
    Incentivized
    Read full review
    Return on Investment
    Bouncer
    • ROI can't be defined for mail checking, but it definitely saves much time and effort, and probably money since it allows us to appear in mailbox of our leads.
    Incentivized
    Read full review
    Sinch (formerly CLX Communications)
    • By not investing in our mail server, we have saved huge amount of money and time. For configuration and installation of an email server on Linux-based server, we would have to hire a network administrator.
    • If email delivery is an issue in a hosting provider, another solution is to switch the hosting. Fortunately with Mailgun, we didn't need to try different hosts and experiment which one works best for emails. We can stick to our existing web hosting provider and would not need to change it just for the sake of improving email deliverability.
    • The pricing of Mailgun is very cheap and straightforward. First 10K emails are free every month and that's a big advantage for our organization because our volume of emails is rarely more than 10K per month.
    Incentivized
    Read full review
    ScreenShots

    Bouncer Screenshots

    Screenshot of Bouncer list verificationScreenshot of a bounce estimateScreenshot of Why Bouncer?Screenshot of results