TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bottlecapps

    N/AN/ABottlecapps provides a store-branded customer loyalty app that serves as a connection and communications tool that helps liquor stores connect to customers, along with a full suite of products that includes access to marketing experts, marketing materials to help promote the app to customers, web console training, and a content management system that includes push messaging capabilities.

    $250

    per month a la carte branded mobile app

    Giftbit

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
    Pricing
    BottlecappsGiftbit
    Editions & Modules
    Bottleservice Marketing Services
    $150
    per month a la carte
    Bottlevision - Digital Signage
    $150
    per month up to 3 devices (a la carte pricing)
    Branded Mobile App
    $250
    per month a la carte
    Ecommerce Website
    $250
    per month a la carte
    No answers on this topic
    Offerings
    Pricing Offerings
    BottlecappsGiftbit
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalOptional
    Additional Details
    More Pricing Information
    Community Pulse
    BottlecappsGiftbit
    Considered Both Products
    Bottlecapps (Critical Telephone Applications Inc.)
    No answer on this topic
    Giftbit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    BottlecappsGiftbit
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BottlecappsGiftbit
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    BottlecappsGiftbit
    Likelihood to Recommend
    Bottlecapps (Critical Telephone Applications Inc.)
    No answers on this topic
    Giftbit
    It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
    Incentivized
    Read full review
    Pros
    Bottlecapps (Critical Telephone Applications Inc.)
    No answers on this topic
    Giftbit
    • Sending mass brand-templated gift cards
    • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
    • Showing metrics for gift cards
    Incentivized
    Read full review
    Cons
    Bottlecapps (Critical Telephone Applications Inc.)
    No answers on this topic
    Giftbit
    • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
    Incentivized
    Read full review
    Support Rating
    Bottlecapps (Critical Telephone Applications Inc.)
    No answers on this topic
    Giftbit
    When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
    Incentivized
    Read full review
    Alternatives Considered
    Bottlecapps (Critical Telephone Applications Inc.)
    No answers on this topic
    Giftbit
    I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
    Incentivized
    Read full review
    Return on Investment
    Bottlecapps (Critical Telephone Applications Inc.)
    No answers on this topic
    Giftbit
    • We now have an easy way to do these fulfillments
    • It's easy to set up an account
    • It alleviates privacy issues on our end
    Incentivized
    Read full review
    ScreenShots