TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BotStar

    Score8.3 out of 10
    N/ABotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.

    $15

    per month

    Landbot

    Score7 out of 10
    N/ALandbot.io is a no-code chatbot platform used by businesses to build frictionless conversational experiences from end-to-end. With the goal of turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams increase their efficiency and cut operating costs. Whether it's for WhatsApp, Web, or Messenger, the user can create automated chatbot flows to better engage customers and…

    $39

    per month

    Pricing
    BotStarLandbot
    Editions & Modules
    Pro Plan
    $15
    per month
    Enterprise
    Custom Pricing
    Sandbox
    $0
    Per Month Per User
    Starter
    $39
    per month
    Pro
    $99
    per month
    Business
    Starting at $300
    per month
    Offerings
    Pricing Offerings
    BotStarLandbot
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    BotStarLandbot
    Small Businesses
    ZoomInfo Chat
    Score7.7 out of 10
    ZoomInfo Chat
    Score7.7 out of 10
    Medium-sized Companies
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    AWS Chatbot
    Score9.5 out of 10
    AWS Chatbot
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BotStarLandbot
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    BotStarLandbot
    Likelihood to Recommend
    BotStar
    This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project. While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
    Read full review
    Landbot.io
    Well Suited: If you are looking for a bot - - that is easy to build, that requires no IT person - that has competitive prices - that has a clean and easy reporting option, which can help the data analytics. Not Well Suited: Though it has Dialogflow integration, you cannot use it as a complete self-learning bot solution. If you are looking for a bot that is self-learning you have to go for IBM Watson Assistant/Dialogflow/SAP Conversational AI.
    Incentivized
    Read full review
    Pros
    BotStar
    • First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
    • Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
    • Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
    Read full review
    Landbot.io
    • Simple visual constructor for your bots
    • Many bot patterns
    • Zapier and Webhooks
    • Full customization CSS for your bots
    Incentivized
    Read full review
    Cons
    BotStar
    • BotStar updates regularly, but sometime it come with small bugs.
    • Should consider update Smart delay feature.
    • BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.
    Read full review
    Landbot.io
    • Keywords Jump Feature: As a feature, it is good. But there is a scope of improvement that I see. In our Business, there are a lot of words that are similar for example Bearing/Bear ring/Bearing. So, at times the bot takes some time to find the exact keyword what the user wants and then route it accordingly. Most of the time, it does right, but at times it doesn't.
    Incentivized
    Read full review
    Support Rating
    BotStar
    No answers on this topic
    Landbot.io
    Everything is simple. Very helpful support team. Always answer your question and help solve the problem.
    Incentivized
    Read full review
    Alternatives Considered
    BotStar
    Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
    Read full review
    Landbot.io
    Drift is quite pricey, on the cost part, Landbot was much better with almost similar features. Also, on the UI front, Landbot was a pretty decent tool compared with Drift or MobileMonkey. The usage was easy, the reporting was very easy to get. Considering all these parameters, we chose Landbot for our Organization.
    Incentivized
    Read full review
    Return on Investment
    BotStar
    • Speed ​​up customer response on Facebook as well as Website, guaranteed under 10 minutes.
    • Reduce repetitive employee workloads and prioritize more important things.
    Read full review
    Landbot.io
    • Fast payback on advertising budget due to high conversion.
    • Need a mobile application for chat operators, if the leads want to chat with a living person.
    Incentivized
    Read full review
    ScreenShots

    BotStar Screenshots

    Screenshot of Bot BuilderScreenshot of Audience FeatureScreenshot of CMS FeatureScreenshot of Dashboard InterfaceScreenshot of Preview BotScreenshot of Publish Bot

    Landbot Screenshots

    Screenshot of Landbot - Visual Plus & DragScreenshot of Landbot - IntegrationsScreenshot of Landbot - Templates - BricksScreenshot of Landbot - WhatsApp AutomationScreenshot of Landbot - FormulasScreenshot of Landbot - Analytics