BoostUp vs. Capsule CRM

Well Suited Scenarios: 1) Organizations that are particularly interested in accurate and timely forecasting, especially PE-owned firms that have significant growth commitments; 2) Organizations where managers are particularly time-constrained and need assistance prioritizing when/how to intervene and assist their reports throughout the sales process. Less Well Suited: 1) Companies that have very short sales cycles (i.e., especially a one-touch close) where longitudinal deal insight is less valuable.

Incentivized

Using Capsule CRM, businesses can have a perfect CRM solution without the risk of being forced to pay on a monthly subscription basis. Compared to other customer relationship management apps, it has a wide range of unique features. Functional and cost-effective are the main advantages. Because we're a small company, its simplicity appeals to us greatly. For a limited time, start-ups can store up to 250 contacts in the free version. Capsule CRM is well-suited to Gmail and offers many other integration possibilities. Even though it lacks some more powerful CRM features, the Capsule platform makes up for this with a widespread list of integrations.

• Capsule is very easy to use. You can just jump in and learn as you go. There are advantages to really learning the ins and outs, but for those who aren't sold on a CRM to begin with it's good for just getting them started. It is what you make of it--you can use the most basic features or really dive in to the many functionalities.
• The UI is clean and intuitive. We don't get easily overwhelmed while using it.
• Capsule has a very robust contact management system. It allows for the generation of very specific lists within existing contacts, which is good if the user has to keep track of thousands of individuals and companies. There is a tagging feature that is great for further organizing contacts.
• I like that there is a simple workflow option. I encourage the sales guys to make use of this "Tracks" feature, and they often do (but if they don't, it's not the end of the world, which is nice). It provides custom sets of tasks that are created as soon as you start an opportunity or a case.
• Capsule has a LOT of integrations, which is great if you're looking to expand what you do with your CRM. We got Capsule just to keep track of the sales pipeline, but now that everyone's on board with the concept of a CRM (they weren't sold at first!) we can look into implementing more robust programs that can "talk to" Capsule.

• Would be helpful to receive notifications about at-risk deals based on whatever triggers we configure rather than only seeing that in the dashboard.
• Generally happy w/BoostUp and can't think of any additional items at this time.
• It would be great if we could link multiple opportunities that are associated with a common sales effort (for example, where there is one opp for the initial land and additional opps for potential expansion) to make it easier to update "next steps" and other fields associated with those opportunities.

Incentivized

• Its integration with Mail chimp is not smooth. Also, it does not allow to list contacts alphabetically which is a great downside of this tool. It does not contain some essential marketing features.
• It needs to improve the user interface and make it more productive especially on the calendar view.
• The contact sorting is quite disappointing. It would be nice if it allows users to set screen filters.

• Ease of use for small business owners who have very less time to learn how to use a CRM.
• Mobile application is nice and clean with key features being highlighted. Helps to update them on the go.
• Free plan has good features which helps with client buyin after setting it up and the client trying the setup out before making a purchase.

Incentivized

Capsule CRM effectively specifies the causes of any project's disadvantage and problem-solving. This application is effortless because of its genuine approach to business empowerment. Everything is easily accessible with a single click. Our clients will appreciate our technical and user-friendly promotions. Furthermore, it is well worth our company's time to run.

• Easy to signup and ease of use for small business use cases.
• Non-aggresive (a good thing) sales team helps clients try it out at their own pace.
• Only the key important featuers are visible on the screen which matter. Helps with lesser confusion with carry out simple tasks.
• Free plan is one of the best on offer to try it out.

Incentivized

• Capsule CRM software not only interprets with resource planning but maintains the customer relationship at its peak.
• This software is altogether a big package to promote and control the business movements on a high scale
• This application tends to work with all versions but, there is no plan to cop up with the R13 version so, the latest version should have all effects to compensate for the business dealings.

Incentivized