Booker vs. SimplyBook.me

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Booker
Score 7.8 out of 10
N/A
Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.
$129
per month
SimplyBook.me
Score 9.9 out of 10
N/A
SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.N/A
Pricing
BookerSimplyBook.me
Editions & Modules
Starter
$129
per month
Accelerate
$269
per month
Ultimate
$429
per month
No answers on this topic
Offerings
Pricing Offerings
BookerSimplyBook.me
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$250 $10 bookings
Additional Details
More Pricing Information
Community Pulse
BookerSimplyBook.me
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All AlternativesView all alternativesView all alternatives
User Ratings
BookerSimplyBook.me
Likelihood to Recommend
7.3
(0 ratings)
7.4
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
8.3
(0 ratings)
-
(0 ratings)
Support Rating
6.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
BookerSimplyBook.me
Likelihood to Recommend
Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
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I needed a solution that linked nursing, doctor, and other medical practitioners that are candidates or could be candidates for a new position, to get connected to a potential new position. The hard part was coordinating interviews and meetings between both parties for recruiters so this software enabled both parties to easily communicate times that work for them and schedule.
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Pros
  • Booker is great for customer management. You can easily add customers with numerous areas to put additional information for them. With the addition of Frederick, sending out Birthday emails and contacting them via email is a breeze.
  • I have found Booker to be extremely easy to teach new hires how to use. Because it is so visual, I find that anyone can pick up the basics of how to use this software very quickly.
  • Booker makes it extremely easy for a company with multiple locations to be able to toggle between those locations.
  • Frederick has been a great addition!
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  • It is nice web application through which we can manage our meetings and events.
  • it have simple user interface and very user friendly
  • It have notification , through which we get alert message about our meetings , event , task, and much more
  • We can Upload many documents into this for our references and futures purpose
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Cons
  • Having multiple salons, somehow seeing clients' history from another location easier than having to open the other location's data
  • Perhaps link telephone calls to Booker so software can recognize the client and open their profile. I know this is a long shot but ....
  • Marketing tools tha integrate to the software
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  • Schedule delay for beyond a day because there are times when I want to book beyond 3 or 4 days but I have to instead remember to come back before 1 day to set the reminder.
  • Confusing to pay for different features because many times I have found it unclear what features will be available to a paid user and what still will need to be paid for.
  • The interface is not easy, it takes time to adjust to things and find the options you find, navigation becomes relatively easier once you get the hang of the app.
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Likelihood to Renew
Because I'm so familiar with it. I'll definitely reconsider.
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No answers on this topic
Usability
I think Booker is very simple for people who are trying to run a gym of about 200 or less clients with minimal apparel/product.
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No answers on this topic
Support Rating
There is usually a long wait when calling customer service but I now use the messaging option and my questions are answered very quickly. Booker has helped me with situations I thought were out of their range. If it wasn't for Booker support I would be very lost and confused.
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No answers on this topic
Implementation Rating
As far as I know, implementing Booker into our business was fairly easy.
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No answers on this topic
Alternatives Considered
AccuPOS did not have a scheduling module or gift certificate management module when we switched and those were critical needs at the time. For such a small module, AccuPOS did a fantastic job directly and concisely bridging daily activity to QuickBooks.
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I've used pretty much all known tools but there's something or the other missing. Some are complex to use, some are not compatible through the api, some ask for access to our internal databases and some doesn't execute it well. The main reason behind choosing SimplyBook.me was that it is straight forward, it's UI is simple to use and it offers realtime connectivity with our product and services pages.
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Return on Investment
  • Being able to book appointments as well as process payments securely is definitely a positive.
  • The time employees have to spend to process a transaction is a negative.
  • The time spent on trying to find the report you are looking for is a negative.
  • Employees have a difficult time resolving any error or possible error in Booker because reporting is difficult to understand.
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  • In around an hour or so, I have been able to solve my worries about getting paid, organizing my time, leaving me the time and energy to teach and to concentrate on promoting my business.
  • It's allowed me, in one stroke, to move forward my plans to add native-speaking language tutors to engage in follow-up courses.
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ScreenShots

Booker Screenshots

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SimplyBook.me Screenshots

Screenshot of Screenshot of Week ScheduleScreenshot of Beauty Booking website example 1Screenshot of Beauty Booking website example 2Screenshot of Beauty Booking website example 3