TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra Salsa Engage

    Score6.4 out of 10
    Mid-Size Companies (51-1,000 employees)
    Online fundraising platformN/A

    DonorSearch

    Score8 out of 10
    N/ADonorSearch is an online database of donors and prospects providing intelligence on donor wealth and capacity for giving, from the company of the same name in Marriotsville.N/A
    Pricing
    Bonterra Salsa EngageDonorSearch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra Salsa EngageDonorSearch
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Bonterra Salsa EngageDonorSearch
    Small Businesses
    Bonterra Network for Good
    Score5.1 out of 10
    Bonterra Network for Good
    Score5.1 out of 10
    Medium-sized Companies
    OneCause
    Score8.8 out of 10
    OneCause
    Score8.8 out of 10
    Enterprises
    Blackbaud NetCommunity
    Score3.8 out of 10
    Blackbaud NetCommunity
    Score3.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonterra Salsa EngageDonorSearch
    Likelihood to Recommend
    7.0
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra Salsa EngageDonorSearch
    Likelihood to Recommend
    Bonterra
    For smaller organizations who don't have extensive data needs (i.e. not many audiences to segment) and who don't need robust reporting, this works great.
    Incentivized
    Read full review
    DonorSearch
    When doing research, it's been very helpful to see real estate ownership along with SEC holdings in one spot which has been helpful in leads. However, with the real estate, at times it doesn't match the names on the property records which adds an additional step on my end to complete
    Incentivized
    Read full review
    Pros
    Bonterra
    • Integration with SalesForce
    • Easy-to-use interface
    • Technical support
    Incentivized
    Read full review
    DonorSearch
    • Broad inclusion of information
    • Prior giving records
    • Address information
    Read full review
    Cons
    Bonterra
    • Translation from salsa engage into our CRM system
    • Could use more modern email templates
    • More restrictions regarding image upload. Currently, you can upload any size and insert it. The email will not send correctly but you do not receive an error message.
    Incentivized
    Read full review
    DonorSearch
    • Too many names included even when the correct address has been provided for the initial query
    • Not providing total clarity about DonorSearch specific definitions
    • Providing too much info from low-quality profiles
    Read full review
    Usability
    Bonterra
    Easy to use interface, far superior to classic. You did this right.
    Incentivized
    Read full review
    DonorSearch
    Very clean interface and easy to navigate based on labeling. Also, the onboarding process is very easy to follow and understand! DonorSearch also does weekly webinars that help and are insightful when looking to learn new things about the system
    Incentivized
    Read full review
    Support Rating
    Bonterra
    Support response has been swift and knowledgable, though not always the answer I've wanted. One huge design flaw is if I add a new Salesforce field to sync, Salsa Engage will not sync it unless it has changed since the last sync, requiring me to fake an update for an entire database or re-sync the whole enchilada. Better to recognize it's a new Salesforce field and perform the sync en masse.
    Incentivized
    Read full review
    DonorSearch
    No answers on this topic
    Alternatives Considered
    Bonterra
    EveryAction is a lot cheaper, but Salsa has more featured with targeting certain elected officials/better text messaging strategies
    Incentivized
    Read full review
    DonorSearch
    DonorSearch was the first product we onboarded for our donor research and haven't left them because of the success we have had with them so far!
    Incentivized
    Read full review
    Return on Investment
    Bonterra
    • Our event participants are always maxed out and Engage allows them an easy way to sign up and participate.
    Incentivized
    Read full review
    DonorSearch
    • There has not been a negative impact
    • We have been able to get a jumpstart on many leads
    • We are able to see whose giving aligns with our organization
    Read full review
    ScreenShots

    Bonterra Salsa Engage Screenshots

    Screenshot of an automated triggered welcome seriesScreenshot of an example of a mobile friendly DIY donation formScreenshot of built in segmentsScreenshot of social publishingScreenshot of a customizable formScreenshot of dashboard analytics