Bonita Platform vs. ServiceNow App Engine

Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.

Incentivized

The best and most stable project management software allows project members to work together and collaborate through documents which is accessible from any place through Cloud services. ServiceNow App Engine provides easy features and setting of the interface security and tools adjustment are excellent as well as the reports which the platform offers.

Incentivized

• Efficient and fast prototyping: a process can be modeled and tried out quickly and with low investment.
• Full stack prototyping for development and implementation allows the process to be developed and implemented as an application from the prototype. It's not just drawings and wire frames that are tossed over the wall to developers.
• Data modeling is integral from the beginning of the prototype which is appropriate for the stakeholders in the beginning.

Incentivized

• Easy ticketing system
• Good for keeping track of issues
• Sends tickets directly to IT

Incentivized

• There is only one business data model. Even if deploying new processes does not require stopping the platform, the BDM update requires it.
• During the platform evolution often new bugs were introduced so it was risky to deploy the platform in the low minor version. For example, there were memory leaks from 7.2.0 to 7.2.3.
• The administrator portal could be improved. It is hard to look at subprocess data, for example and it is sometimes better to investigate with SQL queries. I don't like new (7.3) task list either.

Incentivized

• Sometimes attachments do not get linked with the tickets
• Sometimes updating ticket state causes an issue
• Requires stable internet connection to work smoothly

Incentivized

We just renewed our license

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.

Incentivized

Since people can handle the tool without any development background, this was really helpful and can be adopted by anyone, as reusability functions and drag-and-drop features are very easy. Many in-built features and functionality for integrating other applications are handy and adaptable.

Incentivized

Almost 100% available on time

Incentivized

Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.

1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).

2. Big number of waiting event handlers in processes stresses the database.

Incentivized

It was sometimes difficult to get support on Bonita API.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

Nothing in particular

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.

We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.

Incentivized

Easy and adaptive features and people with no code to basic code developers can handle this, and the reusability of the many functionalities has added advantage. The incident management tool is at the top of the industry, has easy scalability, and adapts to customer needs. Compared with others, pricing is reasonable for the type of support and features it provides.

Incentivized

Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.

Incentivized

It is scalable but not reliable

Incentivized

• We've had serious problems with 'automated' processes in earlier versions of Bonita (via Talend), especially with connectors. In Bonita 7 we replaced these with REST calls, hoping for better performance.
• Overall, using Bonita has not had a positive impact on our development efficiency. Moving from Talend (using Bonita 5) to Bonita 7 has improved this somewhat. Still, it remains a pain to integrate Bonita in the development and delivery process.
• Migrating from Bonita 7.0 to 7.1 has proven to be a difficult undertaking, mainly on the database level. This has cost us a lot of time and better support would be welcomed.

Incentivized

• It has a positive impact on our business.
• Clients security concerns are solved using service now
• It maintains record of large infrastructure.

Incentivized