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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonita Platform

    Score8.1 out of 10
    N/ABonita is an open-source business process and workflow management platform created by the French National Institute for Research in Computer Science. It is available as a free community edition or as a commercial subscription product.N/A

    ServiceNow App Engine

    Score7 out of 10
    N/AServiceNow App Engine aims to bring creator workflow apps to production quickly for mission-critical tasks. Design with best-practice guidance and templates within a holistic low-code dev experience.N/A
    Pricing
    Bonita PlatformServiceNow App Engine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonita PlatformServiceNow App Engine
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Bonita PlatformServiceNow App Engine
    Considered Both Products
    Bonitasoft
    No answer on this topic
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    23 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    24 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    19 Answers
    No answers on this topic
    Features
    Bonita PlatformServiceNow App Engine
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    6.4
    43 Ratings
    24% below category average
    ServiceNow App Engine
    -
    Ratings
    Dashboards6.041 Ratings00 Ratings
    Standard reports5.540 Ratings00 Ratings
    Custom reports7.740 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    7.7
    53 Ratings
    8% below category average
    ServiceNow App Engine
    -
    Ratings
    Process designer9.052 Ratings00 Ratings
    Process simulation6.910 Ratings00 Ratings
    Business rules engine8.242 Ratings00 Ratings
    SOA support6.440 Ratings00 Ratings
    Process player6.78 Ratings00 Ratings
    Support for modeling languages9.038 Ratings00 Ratings
    Form builder8.148 Ratings00 Ratings
    Model execution6.948 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    5.9
    24 Ratings
    35% below category average
    ServiceNow App Engine
    -
    Ratings
    Social collaboration tools5.924 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    6.8
    34 Ratings
    18% below category average
    ServiceNow App Engine
    -
    Ratings
    Content management6.834 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of Bonita Platform and ServiceNow App Engine
    Feature
    Bonita Platform
    -
    Ratings
    ServiceNow App Engine
    7.5
    6 Ratings
    11% below category average
    Visual Modeling00 Ratings6.66 Ratings
    Drag-and-drop Interfaces00 Ratings9.05 Ratings
    Platform Security00 Ratings7.66 Ratings
    Platform User Management00 Ratings7.06 Ratings
    Reusability00 Ratings8.05 Ratings
    Platform Scalability00 Ratings6.86 Ratings
    Best Alternatives
    Bonita PlatformServiceNow App Engine
    Small Businesses
    IBM Blueworks Live
    Score8.9 out of 10
    Zoho Creator
    Score9.5 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score7 out of 10
    AppSheet
    Score9 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score9.7 out of 10
    OutSystems
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonita PlatformServiceNow App Engine
    Likelihood to Recommend
    8.2
    (53 ratings)
    7.0
    (7 ratings)
    Likelihood to Renew
    6.4
    (4 ratings)
    -
    (0 ratings)
    Usability
    7.7
    (25 ratings)
    7.6
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    4.6
    (3 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    4.5
    (5 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    7.3
    (10 ratings)
    10.0
    (1 ratings)
    Product Scalability
    7.5
    (10 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Bonita PlatformServiceNow App Engine
    Likelihood to Recommend
    Bonitasoft
    Well suited for low code/no code applications centered around approval flows. It has built-in task management for users to see their pending actions, comments, statuses, etc. It has a very nice design for process flows. Less appropriate may be for generic type applications with complex screens and logic within those screens that need a lot of data to process.
    Incentivized
    Read full review
    ServiceNow
    When the solution involved complex workflows and integration with many 3rd party applications, we felt the Now app engine was less appropriate as it could not handle different integrations simultaneously for incident resolution and complaints management. This was well suited and managed by people who don't know basic coding.
    Incentivized
    Read full review
    Pros
    Bonitasoft
    • Bonita seems particularly suited for processes requiring a great deal of human interaction. Its user model allows you to control access to business processes in a fine-grained way. This allows for business processes to move smoothly between users and services as the process advances.
    • The definition and usage of custom forms from the latest version of Bonita seems particularly powerful. It allows for a thorough customization of the look-and-feel and does not require complex developments.
    • The web interface and administration section have greatly improved in the latest versions. Installation and configuration of processes has become more flexible and more structured. The administration section gives a good view on failed processes, allowing to analyse problems in an efficient way.
    Incentivized
    Read full review
    ServiceNow
    • Perfect tools for easy task management.
    • Coordination platform.
    • Effective project documentation.
    Incentivized
    Read full review
    Cons
    Bonitasoft
    • There is a learning curve beyond the boot camps that needs to be addressed with more structured curriculum.
    • The full stack technologies are industry standard, but these [are] challenging to learn and could use a learning path and orientation. There's probably opportunity for third-parties here to help with learning and adoption.
    Incentivized
    Read full review
    ServiceNow
    • Improve the UI of the environment
    • The left panel in service now is clumsy that can be improved.
    • Connect service now with callers email for any notification related to any incident raised.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonitasoft
    We just renewed our license
    Incentivized
    Read full review
    ServiceNow
    There are limited use cases where we are just using the service now app engine as of now
    Incentivized
    Read full review
    Usability
    Bonitasoft
    Bonita Platform has allowed us to develop GUI relatively fast using its UI Designer while being able to seamlessly integrate our business logic in Java in a BPMN2 process diagram. It gives a nice productivity boost but still requires programming know-how to be able to deliver the final solution to your business problems.
    Incentivized
    Read full review
    ServiceNow
    overall it's a good software, but I think it could be updated to give it an edge over other platforms
    Incentivized
    Read full review
    Reliability and Availability
    Bonitasoft
    No answers on this topic
    ServiceNow
    Almost 100% available on time
    Incentivized
    Read full review
    Performance
    Bonitasoft
    Engine itself is efficient enough for most cases I dealt with. It can also be extended by clustering. I have done performance tests with JMeter and only managed to induce the crash of... JMeter. If there are efficiency issues they usually concern bad design/implementation of created apps or bottlenecks in integrated systems. Although I have met two cases with efficiency loss.
    1. Java 7 related PermGen saturation caused by big number of installed apps (there is no jar dependency reusal between apps option).
    2. Big number of waiting event handlers in processes stresses the database.
    Incentivized
    Read full review
    ServiceNow
    No answers on this topic
    Support Rating
    Bonitasoft
    It was sometimes difficult to get support on Bonita API.
    Incentivized
    Read full review
    ServiceNow
    They tried their best to resolve our queries every time we contacted them about any technical support
    Incentivized
    Read full review
    Implementation Rating
    Bonitasoft
    Nothing in particular
    Incentivized
    Read full review
    ServiceNow
    App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.
    Incentivized
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    Alternatives Considered
    Bonitasoft
    RHPAM is maybe a very good BPM process engine but is very limited to build a complete application.
    We also try site soft W4 which needs more developments to build an application. We finally choose Bonita which is easier to get ready with.
    Incentivized
    Read full review
    ServiceNow
    ServiceNow App Engine is best among all the competitors. Its integration is best with Outlook and ERP, its SLA management is best, and very organized filters are very useful. Categorization of tickets is something that is very useful. It's very easy to search the tasks/order with limited keywords and very easy to customize. The best part is we can simply reply on mails using ServiceNow App Engine and keep a proper log of the tickets.
    Incentivized
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    Scalability
    Bonitasoft
    Respect of BPMN standard over the long term. Good enhancements by Bonitasoft for new use cases, for example the introduction of a real form editor even if it has been technically difficult to manage. Once done though, we have far greater possibility of human interaction.
    Incentivized
    Read full review
    ServiceNow
    It is scalable but not reliable
    Incentivized
    Read full review
    Return on Investment
    Bonitasoft
    • Case management provided as better tracking which help us to meet SLAs.
    • Auto email notification helps to address "Where are my request" answers which eventually increased our customer delight index.
    • By using the third-party integration, we are able to provide visibility w.r.t end to end request status.
    Incentivized
    Read full review
    ServiceNow
    • Effective and profitable multiple project management platform.
    • The tracking of project activities and contract management the tool is amazing.
    • Effective solution of files sharing and easy project comment sharing software.
    • Intuitive collaboration solution.
    Incentivized
    Read full review
    ScreenShots

    Bonita Platform Screenshots

    Screenshot of process designed in Bonita BPM StudioScreenshot of Bonita BPM project overviewScreenshot of Fully customized end user interfaceScreenshot of Bonita BPM Admin AppScreenshot of Bonita Process Insights