Bolt vs. GoCardless

If you have an eCommerce site, then Bolt could work very well for you! We have seen Bolt scale seamlessly as our sales have increased.

Incentivized

I think it's a great payment gateway for small businesses which are new to the business and looking for something low budget & an easy-to-use platform to begin accepting the payments. It does streamline the cash flow & gives good visibility to payment status but sometimes it takes 3-4 days in the reconciliation of balances which might not be suitable for businesses looking to have a quick turn-around-time of balances.

Incentivized

• Checkout fast! Bolt really helps our customers checkout on our website much quicker and with less user errors.
• Support. When something inevitably breaks, Bolt's support team is always there to help find a solution quickly.
• Motivation. Bolt's entire business model is set up right so that it is a win-win for us and Bolt. They are always looking to improve their platform and thus improving ours and ultimately the customer's experience.

Incentivized

• Reliably takes recurring payments
• Makes it easy and secure for customers to set up their direct debits with us
• Informs us when payments have failed at the customer's end
• Makes it easy to see upcoming payments that will be collected

Incentivized

• We would like it if Bolt had more financing options with companies like ACIMA
• We would like the option to choose how often we are paid out from Bolt
• We currently have a Big Commerce site but may want to change to Shopify in the future. To my knowledge, Bolt does not currently support Shopify at this time.

Incentivized

• Reduction in fees for customers who use it for large volumes of clients
• Easier for clients to review their payment plans
• Payment sooner to our bank account

Incentivized

It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account

Incentivized

There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.

Incentivized

GoCardless better fit Kanopy's needs for the following reasons: (1) desire to decrease credit card payments which carry higher costs, (2) single payment solution for 12+ countries via direct debit at no fees for customers, and (3) better customer integration potential for company website portal and A/R 3rd party tool.

Incentivized

• Very positive our orders have significantly increased over the past year
• Minimized fraudulent orders
• Customers feel confident when purchasing from our site

Incentivized

• Customers appreciate using a bank account for payments to eliminate any credit card fees that may be implemented in the future.

Incentivized