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BoldSign, by Syncfusion® vs. SignRequest, now part of Box

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BoldSign, by Syncfusion®

    Score8.6 out of 10
    N/ABoldSign is an e-signature solution that enables users to send documents out for legally binding signatures. Users can save frequently used contracts as custom-branded templates, track and follow up, and manage complex sequences. BoldSign also provides an API for integrating e-signatures into one's own applications.

    $0

    per month per user

    SignRequest, now part of Box

    Score8 out of 10
    Small Businesses (1-50 employees)
    SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.

    $0

    per user

    Pricing
    BoldSign, by Syncfusion®SignRequest, now part of Box
    Editions & Modules
    Essentials
    $0
    per month 1 sender
    Growth
    $5
    per-month, billed annually. Monthly billing option also available. 1 Sender. Price shown is the per-month cost when annual billing is selected.
    Business
    $15
    per-month, billed annually. Monthly billing option also available. 1 Sender. Price indicated is the per-month cost when annual billing is selected.
    Enterprise API
    $30
    per month. $0.75 per signature request (40 signature requests included in base plan)
    Premium
    $99
    per-month, billed annually. Monthly billing option also available. Includes unlimited senders.
    Custom Plan
    Custom Pricing
    Start
    $0.00
    per user
    Professional
    $8.00
    per user
    SME
    minimal $16.00
    $4.00 per user
    Enterprise
    Custom
    per user
    API
    Custom
    per installation
    Offerings
    Pricing Offerings
    BoldSign, by Syncfusion®SignRequest, now part of Box
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMonthly and annual options. In addition to BoldSign's web app options, API plans are also available. A free sandbox is available that allows you to integrate BoldSign into an application in a testing environment.For text message verification and bank payment verification additional fees apply
    More Pricing Information
    Community Pulse
    BoldSign, by Syncfusion®SignRequest, now part of Box
    Considered Both Products
    Syncfusion
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    16 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    16 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    100%
    Implementation went as expected
    9 Answers
    Best Alternatives
    BoldSign, by Syncfusion®SignRequest, now part of Box
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    Foxit eSign
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    MSB Docs
    Score9.4 out of 10
    MSB Docs
    Score9.4 out of 10
    Enterprises
    Conga Sign
    Score7.8 out of 10
    Conga Sign
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BoldSign, by Syncfusion®SignRequest, now part of Box
    Likelihood to Recommend
    9.0
    (12 ratings)
    8.0
    (20 ratings)
    Usability
    8.7
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.8
    (6 ratings)
    User Testimonials
    BoldSign, by Syncfusion®SignRequest, now part of Box
    Likelihood to Recommend
    Syncfusion
    BoldSign is perfect for the small business or startup that needs a legally-binding solution to digitally sign contracts/agreements between 2 parties or more. It's no frills and super easy to use, and requires no training to understand how to use. BoldSign is less appropriate for organisations that require complex integrations and automation capabilities for their digital signature solution.
    Incentivized
    Read full review
    Discontinued Products
    It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriate—perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
    Incentivized
    Read full review
    Pros
    Syncfusion
    • BoldSign was incredibly easy to pickup and start using. The UX was very intuitive and required no training or guidance.
    • BoldSign's signed contracts repository is a very easy-to-access and navigate system to store and access all our signed documents.
    • BoldSign customer support has always been incredibly responsive and helpful.
    Incentivized
    Read full review
    Discontinued Products
    • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
    • Price- SignRequest has one of the more attractive price points for businesses.
    • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
    Incentivized
    Read full review
    Cons
    Syncfusion
    • It would be great if BoldSign saved my signature in my account to use each time
    • It might be easier if you could select signature (or any heading for that matter) and click where you want it instead of dragging it to where you want it.
    • It would be nice if completed document’s automatically saved to a selected folder for safe keeping.
    Read full review
    Discontinued Products
    • I think the "prepare document" screen can be a little more user-friendly
    • A way to keep the documents organized a bit better on the documents screen
    • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
    Incentivized
    Read full review
    Likelihood to Renew
    Syncfusion
    Great product. Great price. Free for up to 25 signatures for one persons account. Having a group using it under one account is even a great price. Much cheaper than all the alternatives out there and does the same stuff the others do
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Syncfusion
    Very straight forward to use and customers understand the service. No questions or need for me to explain. The free tier is amazing and has locked me in as a customer for when we're big enough to need the paid version.
    Incentivized
    Read full review
    Discontinued Products
    I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
    Incentivized
    Read full review
    Reliability and Availability
    Syncfusion
    No issues to date.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Syncfusion
    No issues with performance.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Syncfusion
    At the beginning I had a question so I emailed them. Response was super quick. Other then that I have not had to contact them for any help. System is easy to use
    Read full review
    Discontinued Products
    Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
    Incentivized
    Read full review
    Implementation Rating
    Syncfusion
    Very easy...I was able to start using it immediately.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Syncfusion
    The price-performance ratio is better with BoldSign. If I want to scale up to the next level and then go back, I can do it easily with BoldSign, unlike Adobe, for example. If you want to try another application, that's fine. They all do the same thing. In my experience, the ease of use, sourcing and functionality was perfect with BoldSign.
    Read full review
    Discontinued Products
    Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Syncfusion
    No changes necessary.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Scalability
    Syncfusion
    Not sure as I don't have a need to scale.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Syncfusion
    • So far I have only used the free version
    • I am sure that the paid version would be extremely beneficial if you did a bunch of contracts. I just started using the program, so not too many contracts yet. If I need to upgrade my subscription, the price will be well worth it.
    Read full review
    Discontinued Products
    • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
    • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
    Incentivized
    Read full review
    ScreenShots

    BoldSign, by Syncfusion® Screenshots

    Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.

    SignRequest, now part of Box Screenshots

    Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes