BoldSign, by Syncfusion® vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BoldSign, by Syncfusion®
Score 8.6 out of 10
N/A
BoldSign is an e-signature solution that enables users to send documents out for legally binding signatures. Users can save frequently used contracts as custom-branded templates, track and follow up, and manage complex sequences. BoldSign also provides an API for integrating e-signatures into one's own applications.
$0
per month 1 sender
SignRequest, now part of Box
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
BoldSign, by Syncfusion®SignRequest, now part of Box
Editions & Modules
Essentials
$0
per month 1 sender
Growth
$5
per-month, billed annually. Monthly billing option also available. 1 Sender. Price shown is the per-month cost when annual billing is selected.
Business
$15
per-month, billed annually. Monthly billing option also available. 1 Sender. Price indicated is the per-month cost when annual billing is selected.
Enterprise API
$30
per month. $0.75 per signature request (40 signature requests included in base plan)
Premium
$99
per-month, billed annually. Monthly billing option also available. Includes unlimited senders.
Custom Plan
Custom Pricing
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
BoldSign, by Syncfusion®SignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsMonthly and annual options. In addition to BoldSign's web app options, API plans are also available. A free sandbox is available that allows you to integrate BoldSign into an application in a testing environment.For text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
BoldSign, by Syncfusion®SignRequest, now part of Box
Best Alternatives
BoldSign, by Syncfusion®SignRequest, now part of Box
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.4 out of 10
DocuSign
DocuSign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoldSign, by Syncfusion®SignRequest, now part of Box
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Usability
8.7
(0 ratings)
10.0
(0 ratings)
Support Rating
10.0
(0 ratings)
8.8
(0 ratings)
User Testimonials
BoldSign, by Syncfusion®SignRequest, now part of Box
Likelihood to Recommend
BoldSign is perfect for the small business or startup that needs a legally-binding solution to digitally sign contracts/agreements between 2 parties or more. It's no frills and super easy to use, and requires no training to understand how to use. BoldSign is less appropriate for organisations that require complex integrations and automation capabilities for their digital signature solution.
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It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest!
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Pros
  • BoldSign was incredibly easy to pickup and start using. The UX was very intuitive and required no training or guidance.
  • BoldSign's signed contracts repository is a very easy-to-access and navigate system to store and access all our signed documents.
  • BoldSign customer support has always been incredibly responsive and helpful.
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  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
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Cons
  • It would be great if BoldSign saved my signature in my account to use each time
  • It might be easier if you could select signature (or any heading for that matter) and click where you want it instead of dragging it to where you want it.
  • It would be nice if completed document’s automatically saved to a selected folder for safe keeping.
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  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
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Likelihood to Renew
Great product. Great price. Free for up to 25 signatures for one persons account. Having a group using it under one account is even a great price. Much cheaper than all the alternatives out there and does the same stuff the others do
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No answers on this topic
Usability
Very straight forward to use and customers understand the service. No questions or need for me to explain. The free tier is amazing and has locked me in as a customer for when we're big enough to need the paid version.
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I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Reliability and Availability
No issues to date.
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No answers on this topic
Performance
No issues with performance.
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No answers on this topic
Support Rating
At the beginning I had a question so I emailed them. Response was super quick. Other then that I have not had to contact them for any help. System is easy to use
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Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Implementation Rating
Very easy...I was able to start using it immediately.
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No answers on this topic
Alternatives Considered
The price-performance ratio is better with BoldSign. If I want to scale up to the next level and then go back, I can do it easily with BoldSign, unlike Adobe, for example. If you want to try another application, that's fine. They all do the same thing. In my experience, the ease of use, sourcing and functionality was perfect with BoldSign.
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When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors.
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Scalability
Not sure as I don't have a need to scale.
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No answers on this topic
Return on Investment
  • So far I have only used the free version
  • I am sure that the paid version would be extremely beneficial if you did a bunch of contracts. I just started using the program, so not too many contracts yet. If I need to upgrade my subscription, the price will be well worth it.
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  • We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs.
  • The cost was low enough where we did not feel it would be overly expensive with a growing sales team.
  • It allowed us to quickly get set up, and get e-signed contracts out to customers.
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ScreenShots

BoldSign, by Syncfusion® Screenshots

Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes