BoldSign, by Syncfusion® vs. Dropbox Sign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BoldSign, by Syncfusion®
Score 8.6 out of 10
N/A
BoldSign is an e-signature solution that enables users to send documents out for legally binding signatures. Users can save frequently used contracts as custom-branded templates, track and follow up, and manage complex sequences. BoldSign also provides an API for integrating e-signatures into one's own applications.
$0
per month 1 sender
Dropbox Sign
Score 8.3 out of 10
N/A
HelloSign is an electronic signature software offering acquired by Dropbox in early 2019. It includes features such as customization for businesses of any size and bank-level security.
$0
Pricing
BoldSign, by Syncfusion®Dropbox Sign
Editions & Modules
Essentials
$0
per month 1 sender
Growth
$5
per-month, billed annually. Monthly billing option also available. 1 Sender. Price shown is the per-month cost when annual billing is selected.
Business
$15
per-month, billed annually. Monthly billing option also available. 1 Sender. Price indicated is the per-month cost when annual billing is selected.
Enterprise API
$30
per month. $0.75 per signature request (40 signature requests included in base plan)
Premium
$99
per-month, billed annually. Monthly billing option also available. Includes unlimited senders.
Custom Plan
Custom Pricing
Free
$0
Essentials
$15
per month
Standard
$17.5
per month starting at two users, per user
Essentials API
$75
per month Starting at 50 signature requests / mo.
Standard API
$250
per month Starting at 100 signature requests / mo.
Premium
Custom
Custom
Offerings
Pricing Offerings
BoldSign, by Syncfusion®Dropbox Sign
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsMonthly and annual options. In addition to BoldSign's web app options, API plans are also available. A free sandbox is available that allows you to integrate BoldSign into an application in a testing environment.Additional pricing available for HelloWorks and HelloFax
More Pricing Information
Community Pulse
BoldSign, by Syncfusion®Dropbox Sign
Best Alternatives
BoldSign, by Syncfusion®Dropbox Sign
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.4 out of 10
DocuSign
DocuSign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BoldSign, by Syncfusion®Dropbox Sign
Likelihood to Recommend
9.0
(0 ratings)
8.9
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(0 ratings)
Usability
8.7
(0 ratings)
9.8
(0 ratings)
Availability
-
(0 ratings)
9.1
(0 ratings)
Performance
-
(0 ratings)
9.1
(0 ratings)
Support Rating
10.0
(0 ratings)
1.7
(0 ratings)
Implementation Rating
-
(0 ratings)
9.0
(0 ratings)
Configurability
-
(0 ratings)
8.3
(0 ratings)
Product Scalability
-
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
BoldSign, by Syncfusion®Dropbox Sign
Likelihood to Recommend
BoldSign is perfect for the small business or startup that needs a legally-binding solution to digitally sign contracts/agreements between 2 parties or more. It's no frills and super easy to use, and requires no training to understand how to use. BoldSign is less appropriate for organisations that require complex integrations and automation capabilities for their digital signature solution.
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Cross functionally this product is great and the reminders/ email notifications are super helpful. Also signers who are not familiar with Dropbox sign have no problem using the tool. I find it super user friendly. I have found its a little harder to use when a signer has an agent (not a party signing the doc) and the agent wants to review prior to the person signing.
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Pros
  • BoldSign was incredibly easy to pickup and start using. The UX was very intuitive and required no training or guidance.
  • BoldSign's signed contracts repository is a very easy-to-access and navigate system to store and access all our signed documents.
  • BoldSign customer support has always been incredibly responsive and helpful.
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  • Allows customization for each client.
  • Gives us all the room we need to create a thorough contract.
  • Allows us to save each executed contract as a PDF.
  • Looks like a pricey, professionally drawn-up contract.
  • The ability to send a new customer a professional-looking contract like this makes us look "bigger" than we are.
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Cons
  • It would be great if BoldSign saved my signature in my account to use each time
  • It might be easier if you could select signature (or any heading for that matter) and click where you want it instead of dragging it to where you want it.
  • It would be nice if completed document’s automatically saved to a selected folder for safe keeping.
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  • It would be nice to be able to build a template for just the location of the signature boxes that would allow me to upload a document, and the boxes could be basically replaced. I have the exact same doc for each of my clients, but there are small changes here and there, and I have to fill in their personal info through another program, so it would be nice to be able to do a template this way instead of just tying a template to one document.
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Likelihood to Renew
Great product. Great price. Free for up to 25 signatures for one persons account. Having a group using it under one account is even a great price. Much cheaper than all the alternatives out there and does the same stuff the others do
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It's a great software and we will continue to use it. It's a great time and money saver when it comes to legal contracts and makes the process easy for both sides who need to sign or add information to a document or contract. We definitely need our contracts to be legally binding and HelloSign provides this for us
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Usability
Very straight forward to use and customers understand the service. No questions or need for me to explain. The free tier is amazing and has locked me in as a customer for when we're big enough to need the paid version.
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It works well for it's intended use, I feel like some of the features can improve a bit and it's recently received a bit of a face lift but over all it's been a really easy tool to utilize and implement and we've used it since we've opened.
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Reliability and Availability
No issues to date.
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I have not encountered this because it was so easy to use however just seeing how they created a community is great and shows that they are here for their users. I am going to say I am sure they are available and ready to assist when needed. The fact that we have not yet experienced an outage and issues says a lot though :)
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Performance
No issues with performance.
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Again I cannot say it is enough this app is simple. We are preparing to be able to integrate with Salesforce and Sharepoint at a very small cost per user (these are the platforms we use) and it is great that they have the option to integrate these apps. We love this app
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Support Rating
At the beginning I had a question so I emailed them. Response was super quick. Other then that I have not had to contact them for any help. System is easy to use
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Support is limited to email only (for our subscription level), which might be OK for a e-signing platform if support was relatively rapid. This is not the case with HelloSign. Since the issues first arose a week ago, we have made no discernible progress in solving the problem. No matter how quickly I respond to a follow-up email, we receive only 1 email a day from the support. The other issue, which is a true edge case situation, is their insistence on receiving email from the same email account as the HelloSign registration. We changed our organizational email recently, and I was still logging into HS using our old email address. This became a hard stop on further support, which doesn't make sense on a practical level. Why would someone write in for support with specific issues if they weren't a customer? And if they did, wouldn't that be a miniscule proportion of the support requests? So if you adopt a policy that stops providing support to anyone who isn't verified, regardless of the situation, isn't that using a blunt instrument to solve a very rare issue? Reflects the overall organizational values, in my opinion, which is not to value the small customer.
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Implementation Rating
Very easy...I was able to start using it immediately.
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I can not say it enough - this was the easiest implementation we have had with an application. I became an admin, I added the person who would be the back up admin, we moved forward with adding accounts and that was it. All the users we have were self sufficient enough to move forward with very little guidance and the guidance they received was in house.
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Alternatives Considered
The price-performance ratio is better with BoldSign. If I want to scale up to the next level and then go back, I can do it easily with BoldSign, unlike Adobe, for example. If you want to try another application, that's fine. They all do the same thing. In my experience, the ease of use, sourcing and functionality was perfect with BoldSign.
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PandaDoc has an interface that isn't as simple but once you get used to it, it's really not bad. The biggest con is that I've had issues when using it where it glitches or just isn't loading. I think it's been issues on the back end that required ticketing. In the end, I didn't find it as reliable. We've never had an issue with Dropbox Sign and we still use it daily.
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Scalability
Not sure as I don't have a need to scale.
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Between the easy to use app, the pricing, and the team at dropbox. This app is hands down great! Easy to use. Anyone can start using it and if not I am sure the team at dropbox will guide you to implement. The cost especially for us as a nonprofit is sustainable which is great.
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Return on Investment
  • So far I have only used the free version
  • I am sure that the paid version would be extremely beneficial if you did a bunch of contracts. I just started using the program, so not too many contracts yet. If I need to upgrade my subscription, the price will be well worth it.
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  • Faster time to contract signature-less overthinking because they sign with their finger on the phone with the sales rep.
  • Reduction of paper waste and organization.
  • Ease for sales reps to quickly choose and alter any agreement they need while on a call.
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ScreenShots

BoldSign, by Syncfusion® Screenshots

Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.Screenshot of the bulk sending feature, that lets users send signature requests to multiple recipients in just a few clicks.

Dropbox Sign Screenshots

Screenshot of drag and drop fields for any document to create an e-signature documentScreenshot of signer settings that can be used to distribute agreementsScreenshot of Notifications of completed signaturesScreenshot of uploading a documentScreenshot of Admin homepageScreenshot of template creation