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Boldon James Classifier Suite vs. ClearDATA

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Boldon James Classifier Suite

    Score7 out of 10
    N/ABoldon James' Classifier Suite, supported by Fortra (formerly HelpSystems) since the June 2020 acquisition, enables users to classify data in their standard office applications, whether using Windows or MacOS. The Classifier Platform boasts a consistent, intuitive user interface that brings classification into daily routine for your users in as little as a single click.N/A

    ClearDATA

    Score10 out of 10
    N/AClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
    Pricing
    Boldon James Classifier SuiteClearDATA
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Boldon James Classifier SuiteClearDATA
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Boldon James Classifier SuiteClearDATA
    Likelihood to Recommend
    -
    (0 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Boldon James Classifier SuiteClearDATA
    Likelihood to Recommend
    Fortra
    No answers on this topic
    ClearDATA
    ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
    Incentivized
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    Pros
    Fortra
    No answers on this topic
    ClearDATA
    • Leadership is very attentive, working hard to forge interpersonal relationships
    Incentivized
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    Cons
    Fortra
    No answers on this topic
    ClearDATA
    • Support was a challenge. Often tickets would sit until escalated.
    • Clear expectations on both sides caused communication challenges.
    • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
    Incentivized
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    Alternatives Considered
    Fortra
    No answers on this topic
    ClearDATA
    Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
    Incentivized
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    Return on Investment
    Fortra
    No answers on this topic
    ClearDATA
    • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
    • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
    • From a customer service standpoint, it was 50/50.
    Incentivized
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