Orah vs. Reach Student Life Management

This is hands down the best application on the market in terms of making sure parents and staff understand where students are at any given time during the day. It also has done a great job of expanding into buy-in areas for students such as having event sign-ups inside the application. Having parent accounts also does a great job of keeping lines of communication open between the parents, school, and students.

Incentivized

• User-friendly interface. One doesn't need to really even use the tutorials if they don't want to.
• Customer service - I've never gone more than 24 hrs without an issue being resolved. Usually it's much less than that.
• Constant improvements and expansion. The program keeps growing without the need to change what we're doing. There are improvements that are helpful, but we're not forced to use them if they are not actually useful or needed. This is a great asset.

Incentivized

• Their updates sometimes lead to loss of functionality.

Incentivized

I gave this rating because Boardingware support is unbelievable. They are quick to reply and have a chat feature that they not only are there for most of the day but you can leave a note if they are not available and they get back to you very quickly. I thoroughly enjoyed any conversations I had with support from Boardingware.

Incentivized

Senior Systems did not work as well and the functionality from the administrative side is not as user-friendly. I often felt like it was down and not working properly, or that I could not find where certain documents are. I believe that for a boarding school community Boardingware was much more user-friendly, and did not take as many steps in order to get the job done quickly.

Incentivized

• We are able to manage the weekend and weekly sign outs of boarders. We are also able to store this information ion the cloud in case it is ever needed in the future.
• Parents are able to manage their sons where abouts and also have the knowledge that they know where their boys are on the weekends
• Housemasters are protected if they follow procedures in case of a boarder missing a roll call and has not signed out.

Incentivized